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Frequently asked questions about Carlton Hotel Hsinchu
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Notes when booking at Carlton Hotel Hsinchu ?
Children Policy:
Children from 6 years old will be considered as adults
Children from 2-5 year(s) stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Infants under 2 year(s) stay for free if using existing bedding.
Fees:
Starting on 1 January 2025, this hotel will no longer provide disposable amenities in accordance with government regulations. If you have any requirements during your stay, please do not hesitate to contact the front desk for assistance.
All special request including "high-floor" or different bed type are subject to availability. It might not possible to fulfill.
Parking is not available at the property. |
Special check-in instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Know Before You Go
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
Fees
- Fee for self-serve breakfast: approximately TWD 429 for adults and TWD 220 for children
- Rollaway bed fee: TWD 800.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
Other
- No cribs (infant beds) available
- Parking height restrictions apply
Pets
- Pets not allowed