The best vacation spot that I have ever visited. The beaches were clean. The food was excellent. The service was fantastic. We had breakfast at the main dining area and it was great. The Italian restaurant rivals the best in NYC. Love this place.

10/10 experience at Dorado Ritz-Reserve. My husband and I took our honeymoon at this resort and it was absolutely incredible. From the moment we arrived, we were treated like royalty. They upgraded us to a west side suite and it was everything. The rooms are amazing, with an outdoor shower which was my favorite part. The property is HUGE! Make sure you go on the tour and rent some bikes as well. It was a tropical paradise. Every single staff member we encountered was truly remarkable. Our ambassadors Trent and Chen made our honeymoon so amazing. Every restaurant was phenomenal, especially Positivo. We ate there twice! I really want to recognize the hard working, passionate, professional employees we had the pleasure of meeting over the 4 days we were there. I apologize in advance for those I forgot to mention. These people were the best part of Dorado Ritz-Reserve. I could go on and on, but I’m sure you get the point now! I am counting down the days till I return to this magical place. Ryan- bellman Xavier- bellman Joan- bellman Victor- bellman Valentin- bellman Anaysha- pool host Joanne- pool server Bryan- pool server Ricardo- pool server Roberto- Coa bartender Mario- Coa bartender Tiffany- Coa breakfast server Trevor- guest services

Gorgeous grounds. I have always wanted to stay at a Reserve and this certainly delivered. We had a truly wonderful time. Whether traveling just the two of us or with our two young children it is very important to us to stay at a self contained resort having multiple dining options, which this property more than delivered on. We also loved the complimentary nightly rum tastings which was such a fun and unique way to bring in Puerto Rican culture.

The lush setting, gracious and attentive service, all within a mid size resort, enables visitors to truly benefit from the Ritz Carlton guest experience. Service was impeccable, rooms well appointed, restaurants prepared food perfectly. More than enough lounge chairs at pool or beach with excellent table service. A few notes to consider: If want beach access and closer resort walks, consider West rooms. More expensive but worth it. Room’s with plunge pools are personal preference since pool never felt crowded. Go to the spa, 5 acres of total relaxation enjoy the day and even have lunch. Price, yes it’s expensive, yes the resort fee is $150, but given that he complete experience we never once second guessed our decision to stay 5 nights. Order the wagyu steak at COA and ask the sommelier for a wine recommendation, get a couples nest seat at the Positivo and share some sushi and Japanese treats Go to the rum tasting and meet a golden key concierge Take a bike ride through the reserve Float, swim and float again in the protected beach cove

Anais with Elemento Photography was wonderful to work with, and took amazing photos that exceeded my expectations. I wanted to propose to my girlfriend in a beautiful location and have the moment and surprise captured by a professional photographer. Anais understood the assignment, selected a great location - sunrise on a lovely the beach, and captured amazing photos and video. We planned it all before we traveled to Puerto Rico, and she was excellent at communicating and explaining everything, which put my anxiety at ease. We have a beautiful photo album book of the moment that we keep on display at home, and my wife loves showing it off and sharing the engagement video. Everything was great!

Spent one night at the Ritz Carlton reserve dorado beach in December on a layover before continuing on to St barts. The hotel is located about a 40 min drive from the airport in a gated community that has multimillion dollar homes on a golf course nearby. We were only here for 1 night but we tried the room service which was delicious along with the breakfast the next day. The grounds of the hotel were very nice. WE actually hired a photographer arranged for by the hotel who took a bunch of family photos for us. The spa area and the tree there are really very nice. Probably the best hotel on the island.

This place renewed all my confidence in the Ritz brand. The service was impecable, detailed, and on point. The extraordinary service started 2 months before we arrived with on-site staff helping to organize our trip. You are assigned a butler on arrival and in this case the butler is actually very helpful. Ours (Gerson) arranged all our transportation for nighly dinners, secured cabana rentals, and was always accessible. We participated in 3 excursions with the Ambassadors of the Environment program which was great. The water park on the property was clean and the perfect size. The property is massive and there was never a shortage of things to do. Pools, spa, the ocean, a sports complex with basketball, pickleball, bocce, tennis... The staff at the main breakfast resteraunt was so warm and friendly. They knew us by the 2nd day and we enjoyed starting our mornings there. Everyone makes you feel more than just a guest. They genuinely want you to have the best experience possible. And we certainly did!

Our stay at the hotel was exceptional. From the moment we arrived, the staff provided attentive service, the room was immaculate, and the amenities exceeded our expectations. The dining experience was exquisite, and the overall ambiance was luxurious yet welcoming.

This was our second time here; my husband, son (age 10), and I came for our 15th wedding anniversary. Every visit is like a dream! The hotel is magnificent but the service is what sets this hotel apart! The staff is outstanding! The restaurants are wonderful; I highly recommend the Chef's Table experience! You get assigned a personal "embajador" to help with every set of the trip (Valerie and Luiggi were wonderful). There was a slight delay with our room when checking in and Valerie went above and beyond to make up for it! The off site concierge team of Maria, Angel, and Oliver were our personal favorites. They always go the extra mile to make us feel at home and were so patient with all our questions! Maria is absolutely fantastic and helped create a special surprise for us for our anniversary! We visited the team everyday at the library and they were always happy to chat and engage with us! Everything at the hotel was superb and if there was ever anything we needed help with, the staff was super professional and kind! My son loved that the front desk and bell hop/car staff helped him look for local "coqui" frogs at night. The hotel is a 15 out of 10! Truly a fantastic experience very time!

I've been to my fair share of hotels and have to say that this one is absolutely perfect, The facilities are gorgeous, the staff is over the top friendly, and the food is delicious. If you've done your diligence on the Dorado you know what you're getting (and you should know about the entirety of the costs), but it's hard to imagine any real complaint about the resort. Book with confidence.

The most unbeilable luxurious beautiful resort we ever stayed at. The room had private splash pool with shower that was open air ceiling. Pools and grounds were magnificent. Staff was extremely and polite and helpful. Can’t wait to return.

Returned from a five night stay at the Ritz Reserve. Stayed in a 1BR Beachfront Suite on West Beach. I try to give a balanced review highlighting both positives and downsides. I’ll start with the end. If it's in your budget, the Ritz Carlton Reserve in Dorado is definitely worth it and I hope to be back. Property/Setting The resort is set within the Dorado development and is a stunning setting on the north of Puerto Rico. In addition to the resort, guests have access to golf and tennis that are part of the development. We played the Sugarcane course and although it was one of the lesser courses, thought it was still pretty nice. The property is about a 40-45 minute drive from San Juan and the airport, so aside from a day tour, we pretty much stayed on the property. Given its size, never felt like we were running out of places to explore. Room As I said we stayed in a 1BR beachfront suite with a plunge pool. The room was huge and literally 30 yards from the beach. Ground floor room was a little less private, but not to the level of being a problem. Access to the two pools and the beach was so good and they were never crowded, that not sure I’d splurge for the suite and plunge pool again. If you want to go that route, suggest you get the rooms on the second floor which come with rooftop pool and terrace (for even more $). Wouldn’t fret too much on East v West beach locations. West beach has better access to the beach, but both are fine. Dining Since we really didn’t venture off property that much we dined at almost all the venues. We did the Omakase sushi option one night and it was terrific. Highly recommend. We dined at COA the last night and again highly recommend. Food was excellent, service was very polished, and setting was amazing. The other restaurants were sort of average with above average price tags. Nothing awful, but not notable. There are many great options off the resort, but most require the drive back into San Juan which we just didn’t want to do. There was a good “grab and go” option at La Cocina which we did for breakfast each day and lunches on a couple of days. Quick, easy, and nice to enjoy on your patio. Pool/Beach There were two main pools and both were really nice and neither were crowded. The pool by the Check In desk is more adult oriented with more comfortable chairs, but both were nice with access to both pool and beach. Service I thought service was excellent - really five star. I read a few reviews with complaints. Haven’t stayed anywhere that “bats a thousand”, but service here was as good as I have experienced anywhere. We had a “butler” assigned to us who took care of anything we needed in terms of reservations or arrangements. Value If you are signing up to stay at any five star resort, you already know you will be paying 25-50% more for the same thing you might find back home. Not my favorite part of the experience, but sort of comes with the territory. If you ar

We are travelling the Caribbean in our boat and I am getting to our reviews. We stop in at the best hotels to play golf and see the best of the Caribbean. The Dorado Ritz is quite extraordinary. We must take note of the wonderful concierge’s we had..Carlos, Mathew you took such wonderful care of us. You have set the bar very high!

This is the place you want to go for a mental health day away from everyone. For me it was a day away from wife and kids! With the Amex FHR you get that 4pm checkout so you can have a full day to enjoy even with a one night stay. Everything was perfect. I like this place -- nice ocean and pools, bicycles to ride around, great gym, good food and excellent villas, and all just 40 minutes from an airport with tons of flights. You get the whole package here. This time even the butlers came through with fulfilling requests. Everything is running smoothly and there are various improvements being made within the community such as new pickle ball courts and golf course. You can see previous reviews of mine of this resort.

We just got back from a week long stay at the Ritz Dorado Beach, celebrating our 30 year wedding anniversary. We were blown away with every aspect of this stunning resort! We could go on and on about the extraordinary beauty of the resort, the beaches, the pool, the room…. however, it is really the people here that made our stay so unforgettable. The beautiful women at breakfast, Cristina, Tiffanny, and Nilda… we will never forget how loved you made us feel! Everyone went above and beyond to celebrate our anniversary. We had cake and wine in our room one night, champagne and strawberries on another…Even a celebration French toast for breakfast! If you are celebrating anything special, this is your place! We have been so blessed to have stayed in some of the most beautiful resorts in the world..Jade Mountain, Jumby Bay Island, many Four Seasons properties etc. We mention this as a point of reference to let travelers know that the Ritz Carlton Dorado Beach is our new favorite. We came in with a very high bar and they exceeded our expectations. We have simply never experienced this level of care and service. In our many years of travel, we have never been so celebrated. We are already planning our return to this very very special resort.