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ExceptionalFrequently asked questions about Madre de Agua Hotel Rural de Charme
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Notes when booking at Madre de Agua Hotel Rural de Charme?
Special check-in instructions
The front desk is open daily from 8:00 AM - midnight. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Know Before You Go
- The seasonal outdoor pool closes in September.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Fees
- Fee for continental breakfast: approximately EUR 20 for adults and EUR 10 for children
- Pet fee: EUR 25 per accommodation, per day
- Service animals are exempt from fees
- Crib (infant bed) fee: EUR 20.0 per night
- Rollaway bed fee: EUR 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Other
- Noise-free rooms not guaranteed
Pets
- Pets allowed
- Pet maximum weight in kg is40
- Pet maximum weight in lb is88
- Only dogs and cats are allowed
- Maximum number of pets per room1
- Only service animals are allowed
- Service animals exempt from fees/restrictions
- Pets allowed (no fees)