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Check-inSat, Dec 21
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Rooms and Guests1 room • 2 adults • 0 children
Review - Real experience L'Alya Ninh Van Bay - latest 12/2024
9.2Exceptional
Ninh Van Bay, Ninh Hoa District

Summary

Guests had overwhelmingly positive experiences at this secluded resort. The villas were well-equipped, featuring private pools, sun decks, and attentive butlers. The natural beauty of the surroundings left a lasting impression, and the staff's warmth and professionalism were highly praised. Despite the challenges posed by COVID-19, the resort maintained excellent service, and the dining options received acclaim. Guests appreciated the tranquility and opportunity for relaxation in the midst of nature. Overall, it's considered an ideal destination for those seeking peace and natural beauty.

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Reviews
100% reviews from partners and customers booking on Dinogo
9.2
Exceptional
Tuyệt vời

188

Xuất sắc

61

Tốt

6

Trung bình

9

Kém

2

Location

0.0

Pricing

9.2

Services

0.0

Cleans

0.0

Amenities

9.2

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Latest L'Alya Ninh Van Bay reviews from verified users

小麦
25/09/2024
2 nightsSeptember, 2024
Vacation

Review of My Hotel Stay

8.0

Excellent
The guest room was quite cozy, although I encountered cockroaches on two occasions, which I couldn’t address since I was up in the mountains. The cleaning service was prompt, and the housekeeper was very responsive! The staff were friendly, and the food at the restaurant was exceptionally tasty. However, the only downside was that the public swimming pool was rather dirty. At night, in brightly lit areas, it was easy to spot floating debris in the water, reminiscent of dead skin cells... After noticing this, I quickly got out and decided not to return. Thankfully, the private pool in my room was very clean. Additionally, when I ordered room service over the phone, they delivered the wrong meal, which was more than what I had requested. The service staff informed me that I could order from the TV menu, but when we checked, the options on the TV didn’t include what we wanted, and they didn’t match the hotel restaurant menu either. Despite some minor hiccups, everything was ultimately resolved smoothly. The staff also mentioned that they would reach out to the IT department to update the TV menu. However, since I left the next day, I didn’t have the chance to see if the changes were made. Just a heads-up: the TV menu in the room might differ from what’s available in the restaurant.
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小麦
25/09/2024
1 nightSeptember, 2024
Vacation

Trải Nghiệm Tại Khách Sạn

8.0

Excellent
Phòng khách rất thoải mái (tôi đã thấy gián hai lần, nhưng không có cách nào để xử lý vì tôi đang ở trên núi), việc dọn dẹp diễn ra kịp thời và nhân viên dọn phòng phản hồi rất nhanh chóng! Đội ngũ nhân viên rất thân thiện và nhà hàng phục vụ món ăn rất ngon! Nhược điểm duy nhất là bể bơi công cộng khá bẩn. Vào ban đêm, ở những nơi có đèn sáng, bạn có thể thấy rõ các vật nổi trong nước (giống như da chết của mọi người...) Sau khi thấy điều đó, tôi lập tức trèo ra và không bao giờ vào lại. May mắn thay, bể bơi riêng trong phòng rất vệ sinh. Khi gọi dịch vụ phòng qua điện thoại, món ăn bị giao nhầm, nhiều hơn so với những gì chúng tôi đã đặt. Nhân viên phục vụ nói rằng chúng tôi có thể đặt món từ menu trên TV, nhưng chúng tôi kiểm tra tại chỗ và thấy rằng menu trên TV không có món chúng tôi muốn và không nhất quán với menu trong nhà hàng khách sạn. Mặc dù có một số tình huống nhỏ xảy ra, nhưng cuối cùng cũng đã được giải quyết hoàn hảo. Nhân viên cũng nói rằng họ sẽ liên hệ với bộ phận IT để hoàn thiện menu trên TV của chúng tôi. Nhưng vì tôi rời đi ngày hôm sau, tôi không kiểm tra xem nó đã được thêm vào hay chưa. Để bạn tham khảo, menu trên TV trong phòng có thể khác với menu trong nhà hàng.
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Y
Youz
18/07/2024
2 nightsJuly, 2024

Delightful Water Activities

10

Exceptional
The experience was delightful. The pool was lovely, and kayaking provided enjoyable moments.
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Y
Youz
17/07/2024
1 nightJuly, 2024

Trải nghiệm tuyệt vời tại hồ bơi và chèo kayak

10

Exceptional
Điều đó thật tuyệt vời. Hồ bơi đẹp và chèo thuyền kayak rất vui.
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TN
Thuy Nguyen
17/07/2024
2 nightsJuly, 2024
Vacation

Experience at Rock Hill Resort: Best Avoided During Storm Season

8.0

Excellent
The resort is beautiful, well-equipped, and private. Visiting in the summer is recommended to enjoy more services and activities. I visited near Christmas, and the island experienced many storms with lots of wind and very cold rain, so I stayed indoors to enjoy the view. The wind here is extremely strong, shaking the entire house. Villa 30 at Rock Hill is beautifully designed with a swimming pool fed by natural spring water at the back of the house on the edge of the forest, a living room bar with ocean views, a spacious bedroom, and a soaking tub on the ground floor. Everything is warm and convenient. This villa is close to a restaurant, making it a short walk away. The resort is large, offering activities like boating, fishing, swimming, mountain climbing, bathing in streams, spa services, cooking classes, and cycling around the island. Even if you stay for two days, you might not have enough time to experience everything. The staff is friendly. A downside was when I paid via Agoda, the payment was deducted, but upon check-in, the receptionist still asked for my card (I wasn't informed beforehand, so I didn't bring it). Another annoyance was the staff repeatedly reminding me of the check-out time, even though I had just checked in and was heading out to dinner. After a night of strong winds, trees and thatched roofs fell all over the villa, causing me to have allergic reactions and itchiness all over.
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TN
Thuy Nguyen
17/07/2024
2 nightsJuly, 2024
Vacation

Trải nghiệm tại Khu Nghỉ Dưỡng Rock Hill: Nên Tránh Mùa Bão

8.0

Excellent
Khu nghỉ dưỡng rất đẹp, tiện nghi và riêng tư. Nên đến vào mùa hè để tận hưởng nhiều dịch vụ và tham gia nhiều hoạt động hơn. Tôi đi vào dịp gần Noel, đảo có nhiều bão gió, mưa lạnh, nên chỉ ở trong phòng ngắm cảnh. Gió ở đây rất mạnh, rung lắc cả ngôi nhà. Villa 30 ở Rock Hill được thiết kế đẹp với hồ bơi từ nước suối tự nhiên ở phía sau nhà, nằm ở bìa rừng, quầy bar phòng khách có tầm nhìn ra biển, phòng ngủ rộng rãi và phòng tắm bồn ở tầng trệt. Mọi thứ đều ấm áp và tiện lợi. Villa này gần nhà hàng nên đi bộ rất thuận tiện. Khu nghỉ dưỡng rộng lớn, có nhiều hoạt động như chèo thuyền, câu cá, bơi biển, leo núi, tắm suối, spa, lớp học nấu ăn, đạp xe quanh đảo... khiến bạn dù ở hai ngày vẫn có thể không đủ thời gian để trải nghiệm hết. Nhân viên thân thiện. Điểm trừ là khi tôi thanh toán qua Agoda, tiền đã bị trừ nhưng khi nhận phòng, lễ tân vẫn yêu cầu xuất trình thẻ (không được thông báo trước nên tôi không mang theo). Một điều khó chịu khác là nhân viên liên tục nhắc về giờ trả phòng dù tôi vừa mới nhận phòng và chỉ vừa bước ra nhà hàng ăn tối. Sau một đêm gió lớn, cây cối và mái nhà tranh rụng đầy villa, tôi bị dị ứng và ngứa khắp người.
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CH
CHANGYEOB HWANG
17/07/2024
2 nightsJuly, 2024
Vacation

The Exhausting Side of Healing in a Dull Environment

6.0

Good
Healing is beneficial, yet it exhausts with no activities to engage in.
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CH
CHANGYEOB HWANG
17/07/2024
2 nightsJuly, 2024
Vacation

Du lịch: Lợi ích và thách thức của sự chữa lành

6.0

Good
Nó có lợi cho việc chữa lành, nhưng mệt mỏi và không có gì để làm.
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TN
Thang Nguyen
16/07/2024
1 nightJuly, 2024
Vacation

Ideal Relaxation Destination

10

Exceptional
Great spot for unwinding! Definitely worth experiencing.
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TN
Thang Nguyen
16/07/2024
2 nightsJuly, 2024
Vacation

Địa điểm tốt để thư giãn!

10

Exceptional
Địa điểm tốt để thư giãn! Nên thử ngay!
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TJ
Troy Jones
16/07/2024
2 nightsJuly, 2024

Discovering the Enchanting Realm of Vietnamese Resorts

10

Exceptional
Discovering the Enchanting Realm of Vietnamese ResortsMy spouse and I embarked on a journey from Hanoi seeking tranquility and rejuvenation. We discovered everything we desired within the warm embrace of L’Alya Ninh Van Bay. Upon our arrival at the airport, we were warmly welcomed with exceptional customer service and swiftly transported to the check-in area. The check-in process was seamless, and soon after, we were whisked away to our sanctuary at the L’Alya resort. The resort staff greeted us warmly, including our dedicated butler Uyen, whose professionalism and diligence ensured our every wish was fulfilled during our stay, no matter how small! Uyen’s exceptional service left us in awe, and we enthusiastically recommend her to anyone planning a visit to this resort! Our beachfront Villa provided a perfect retreat for us. Stocked with every conceivable amenity, it even featured a full-size swing in the bathroom. We indulged in our private pool daily, waking up each morning to a breathtaking view of the bay!The entire staff, from the restaurant to the bar, housekeeping, groundskeepers, and activities team, impressed us with their impeccable service. Three standout individuals made our stay truly magical: the entire restaurant team, Dung from the spa, and Xang, the Tour Director, each went above and beyond to ensure our experience was unforgettable!We wholeheartedly recommend this resort to anyone visiting Nha Trang. Prepare to immerse yourself in a real-life Fantasy Island; we cannot speak highly enough of this extraordinary destination! From the moment we arrived at the airport until our departure, every aspect of our visit exceeded our expectations!
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TJ
Troy Jones
16/07/2024
2 nightsJuly, 2024

Đảo Hòn Tưởng Tượng của Các Khu Nghỉ Dưỡng Việt Nam

10

Exceptional
Đảo Hòn Tưởng Tượng của Các Khu Nghỉ Dưỡng Việt NamChị và tôi đã du lịch từ Hà Nội để tìm nơi nghỉ ngơi thư giãn. Chúng tôi đã tìm thấy mọi thứ chúng tôi mong đợi tại khu nghỉ dưỡng thân thiện L’Alya Ninh Vân. Ngay khi đến sân bay, chúng tôi được đón tiếp với dịch vụ chuyên nghiệp và được vận chuyển đến điểm nhận phòng. Quá trình nhận phòng diễn ra một cách trôi chảy và sau đó chúng tôi được đưa đi nghỉ tại khu nghỉ dưỡng L’Alya. Chúng tôi được đón tiếp tại khu nghỉ dưỡng bởi nhân viên và quản gia cá nhân của chúng tôi là Uyên, một nhân viên chuyên nghiệp và chăm chỉ. Cô ấy phục vụ tận tình mọi nguyện vọng của chúng tôi trong suốt thời gian lưu trú, dù là nhỏ hay lớn! Cô ấy thật tuyệt vời và chúng tôi rất hài lòng và sẵn sàng giới thiệu cô ấy với bất kỳ ai ghé thăm khu nghỉ dưỡng! Biệt thự ven biển của chúng tôi là một nơi nghỉ dưỡng tuyệt vời. Biệt thự được trang bị đầy đủ những thứ bạn cần và thậm chí còn có một cái xích đu to trong phòng tắm. Chúng tôi thường xuyên tận hưởng hồ bơi cá nhân và rất thích thú khi thức dậy mỗi ngày với khung cảnh tuyệt đẹp của vịnh!Tất cả nhân viên tại nhà hàng, quầy bar, nhân viên phục vụ phòng, người trông coi khu vực xanh mướt, nhân viên giải trí và du lịch đều rất xuất sắc. Ba nhân viên nổi bật trong suốt thời gian lưu trú của chúng tôi là tất cả nhân viên nhà hàng, Dũng từ spa và Xăng, Đạo diễn Du lịch. Mỗi nhân viên này đã vượt xa mong đợi để đảm bảo kỳ nghỉ của chúng tôi trở nên đầy kỳ diệu!Chúng tôi nhiệt thành giới thiệu khu nghỉ dưỡng này với bất kỳ ai đến thăm Nha Trang. Bạn sẽ thực sự tận hưởng thời gian tại Đảo Hòn Tưởng Tượng trong đời thực, chúng tôi không thể đủ lời giới thiệu khu nghỉ dưỡng này! Từ khi chúng tôi đến sân bay đến khi chúng tôi rời đi, chuyến đi của chúng tôi thật tuyệt vời!
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hd
hieu doan
15/07/2024
1 nightJuly, 2024

Friendly and Fresh Natural Environment

10

Exceptional
Warm and very refreshing natural environment.
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hd
hieu doan
15/07/2024
2 nightsJuly, 2024

Không gian thân thiện và trong lành

10

Exceptional
Vui vẻ, tự nhiên vô cùng trong lành.
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B
Benson
15/07/2024
1 nightJuly, 2024
Vacation

Encounter with Rainforest Cockroaches

6.0

Good
Despite its stunning vistas, the hotel's charm was marred by an invasion of rainforest cockroaches. The quality of service, food, and hospitality was commendable. However, I hesitate to recommend it to others due to my experience of having to remove approximately twenty peppered cockroaches from both the pool and my room over a span of two days. Despite the hotel's concerted efforts, the persistent issue of bugs emerging from the ground seemed insurmountable. Upon reviewing other guests' feedback, it appears I was unfortunate to stay during a period of heightened insect activity. In conclusion, I found it difficult to justify the $600 per night expense given the ongoing pest problems.
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JH
Jose Hernandez
17/09/2024
1 nightSeptember, 2024
Bạn bè

The villa is very co...

10

Exceptional
The villa is very cozy with a beautiful sea view. You know you will have a relaxing journey when you just arrive there. The activities the villa arranged are also interesting like hiking. Anh is a very professional and friendly person who definitely made us have such a great experience.
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TB
Trainchris Bamaboy
09/09/2024
1 nightSeptember, 2024
Khác

Great staff and grea...

10

Exceptional
Great staff and great architecture, very private room with everything prepared and taken care of. Butler was very considerate and helpful. Kayaking and yoga were fun. I had a great time with family here and will definitely come back again.
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RC
Rose Ertha Charles
08/09/2024
1 nightSeptember, 2024
Khác

Very very nice!!!! I...

10

Exceptional
Very very nice!!!! It was my first trip to Vietnam. The weather was hot, but the accommodation and the island where I arrived were made up of green forests and trees, so it was really cool and happy. The private swimming pool also had clean water, so I had to swim. The food was also delicious and it was good thanks to the assistant who helped us live our lives.
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AN
Abraham Nava
20/08/2024
1 nightAugust, 2024
Cặp đôi

Our 2-night stay at...

10

Exceptional
Our 2-night stay at L'Alya Ninh Van Bay was truly fantastic. The private beach and sunbeds, reserved only for guests, offered stunning views. The beachfront restaurant, which serves as the main dining venue, provided delicious meals. In the mornings, we had the unique experience of seeing monkeys visit our accommodation. If you quietly leave something like a banana on the terrace before heading to breakfast, the monkeys will come and enjoy it. The staff were incredibly friendly, and our butler, Vu, was especially dedicated and attentive to all our needs.
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AO
Artez Oneal
18/08/2024
1 nightAugust, 2024
Gia đình có em bé

L‘ Alya is A luxurio...

10

Exceptional
L‘ Alya is A luxurious, chic resort. A wonderful place to stay. The service is fantastic, the villa with infinty pool was amazing and a very peaceful place to stay. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!‘n !!!!!!!!!! !!!!!!!!!!! !!!!!!!!‘ !!!!!!!‘nn
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HG
Hilario Gonzalez
04/08/2024
1 nightAugust, 2024
Khác

Simply paradise: gre...

10

Exceptional
Simply paradise: great place, great staff, great food! All lovely and really nice. Even if full, not a lot of people on the beach during the day, so it feels like you have the whole place to yourself! As a family of 5, we had a fantastic stay! Thank you
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MP
Maynor Perez
02/08/2024
1 nightAugust, 2024
Khác

The 3 days and 2 nig...

10

Exceptional
The 3 days and 2 nights stay in Lalya must remain one of the most precious memories of my life!! It's the perfect resort for a variety of activities, including a delicious clean breakfast, a perfect private swimming pool, delicious fruits and teas served every day, a nice dinner, kayaking and fishing! Especially! Thank you so much to our Butler Diep for helping us in the last three days
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QW
Qudfla Wkd
29/07/2024
1 nightJuly, 2024
Cặp đôi

전날 새벽 비행기로 와서, 그 다음날...

10

Exceptional
전날 새벽 비행기로 와서, 그 다음날 랄리아에서 1박하고 나왔는데 정신없이 나트랑 도착하고 살짝 시내구경 한 후에 랄리아에서 여유롭게 놀면서 쉬니까 너무 좋았어요. 숙소도 좋고, 모든 직원들이 다 친절했어요. 자전거 타고 돌아 다니고, 낚시도하고, 수영도 마음껏하고 추천합니다. 밥값이나 그런게 한국물가랑 비슷해서 점심 저녁 먹었는데 13만원 정도 나왔어요. 저는 1박정도가 딱 좋았던거 같아요 ㅎ
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FD
Franci Diaz
29/07/2024
1 nightJuly, 2024
Gia đình có em bé

This place is amazin...

10

Exceptional
This place is amazing, have recommended it to so many of our friends who have asked for recommendations for hotels in Vietnam. I travel alone with my kids and we had the most amazing time at this stunning hotel. Everything was just perfect and we would love to come back
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DT
Desonya Tyms
27/07/2024
1 nightJuly, 2024
Du lịch một mình

Beautiful boutique r...

10

Exceptional
Beautiful boutique resort on the island. Great choice for nature lovers and honeymooners. My whole stay was fantastic starting from a warm welcome at the boat l lounge till the farewell. Staff is very friendly and helpful. Special touch with personal greeting from GM Bruno. Also duty manager Anh was very welcoming and efficient. I enjoyed a lot kayaking in the bay. The dinner with local specialties and catch of the day was exquisite and delicious. Highly recommended
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JR
Jamesha Robinson
20/07/2024
1 nightJuly, 2024
Bạn bè

Our 5-day stay at L...

10

Exceptional
Our 5-day stay at L'Alya resort was the definition of paradise. Our villa was beautiful, the pool was amazing, and we were provided with everything we needed. Each meal and drink were expertly crafted! The beach was relaxing, and kayaking was fun. The staff throughout the resort outdid themselves on customer service. Thao, our butler, was kind, helpful, and went out of her way to get us what we requested. We felt like family at L'alya. We will miss it and look forward to the day we can return.
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FF
Fifi Fontaine
11/07/2024
1 nightJuly, 2024
Cặp đôi

I had an amazing sta...

10

Exceptional
I had an amazing stay at this resort! The staff were incredible and made me feel so welcome. My butler, Diep, was fantastic and took care of everything I needed. Vy, who worked at the restaurant, was also wonderful and made every meal special. The food was delicious with plenty of options to choose from. The resort itself was relaxing and beautifully maintained, perfect for a peaceful getaway. I highly recommend this resort. The great service from my Butler, Diep, and one of the staffs, Vy (all the staffs were incredible but I only remember her name clearly!), made my stay truly unforgettable.
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CC
Chris Camp
24/06/2024
1 nightJune, 2024
Cặp đôi

Our stay at L'Ayla...

10

Exceptional
Our stay at L'Ayla was amazing. Our butler Vu was great with us. The views, the natural setting of the hotel and the peace and quiet are incomparable. We did a Jungle Trial where we had an amazing time hiking the mountain, kayaking on the hotel's private beach, a cooking class, a coffee class and a phenomenal massage. The restaurant has tasty dishes and the breakfast is plentiful with natural products grown in the hotel itself. The private villas are magical, with all kinds of luxuries with the understanding that you are in the middle of a natural environment. In the morning you can see monkeys in the trees while swimming in the pool or squirrels scurrying among the lizards. It was a great experience, highly recommended and one to repeat!
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AA
Ariana Aguilar
14/06/2024
1 nightJune, 2024
Cặp đôi

We arrived and were...

10

Exceptional
We arrived and were absolutely overwhelmed by the place, the staff and of course Diep, who made our stay a complete 10 out of 10. We will definitely be back as it's the best most peaceful and relaxing holiday we have ever had. It was really difficult to leave this place, all the staff are an absolute delight and cater for your every need. Hands down, a hidden gem, many many amazing moments and amazing memories. Diep, you are an absolute star thank you and thank everyone at this beautiful place... Craig and Tracy from Scotland
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MN
Michoacano Nogales
05/06/2024
1 nightJune, 2024
Cặp đôi

We spent 3 weeks in...

10

Exceptional
We spent 3 weeks in Vietnam and this resort was the best for sure! We stayed in the Lagoon Pool Villa which was absolutely private and secluded. I think we had neighbours but we never heard anything so it was possible to totally relax. I appreciated the cool tropical bedroom with a window just above the head - I preferred it open so I woke up to the sounds of birds. And having your own pool is perfect for a morning dip. The hotel offers lots of activities besides just a beautiful infinity pool - we had a yoga class, sunset cruise with a bottle of champagne and some delicious seafood snacks. After I showed this on Instagram everyone was so jealous:) One of the strongest points of the resort is their restaurant - all of the dishes we ordered were absolutely yummy - they grow oysters right there so I do recommend getting the fresh oyster set. Also, we did enjoy steaks - by the way - the size is no joke. One steak could be good for 2 people. And then of course their signature lemon cake - I ordered it with every meal. The resort is not in the city - we took a Grab from Nha Trang to the boat station - about 30 minutes drive and $10. It’s really cool that they have a lounge there so they can check you in and you do not need to register when you actually arrive. By the way, our butler was the best - always there to help, got us to the restaurant, even suggested to show their local monkeys. Totally recommend spending your little getaway here!
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Frequently asked questions about L'Alya Ninh Van Bay

Thời gian check-in, check-out của L'Alya Ninh Van Bay?

L'Alya Ninh Van Bay có thời gian check-in từ 14:00 và thời gian check-out trước 12:00.

L'Alya Ninh Van Bay có mấy tầng và có bao nhiêu phòng nghỉ?

L'Alya Ninh Van Bay có 1 tầng và 33 phòng.

Tôi muốn được tư vấn và hỗ trợ đặt phòng L'Alya Ninh Van Bay bằng cách nào?

Hot line miễn phí hỗ trợ đặt phòng tại Dinogo 1900 2083 phục vụ 24/7

How do users rate the L'Alya Ninh Van Bay?

Rating based on 10 scores :
  • Location : 0
  • Pricing : 9.2
  • Services : 0
  • Cleans : 0
  • Amenities : 9.2
  • L'Alya Ninh Van Bay cách trung tâm Ninh Hoa, Khanh Hoa bao xa?

    L'Alya Ninh Van Bay cách trung tâm Ninh Hoa, Khanh Hoa 17km

    What outstanding facilities does L'Alya Ninh Van Bay have?

  • Transportation: Airport pick-up/drop-off, Sightseeing shuttle bus, Bike rental
  • Entertainment: Dart, Canoe, Fishing, Private beach
  • Sports: Diving, Pool table, Ping pong, Yoga class, Gym room
  • Reception service: 24 hour front desk, Special help, Currency exchange, Luggage storage, Selling tours, Alarm, Safe box, Car/flight booking
  • Internet: Free Internet
  • Beauty & Spa: Salon, Massage, Sauna room, Spa
  • Cleaning service: Daily housekeeping, Laundry service, Iron, Steam laundry
  • Restaurant service: Dinner, In-room breakfast, Restaurant, Bar, Wine/Champagne, BBQ Party, Coffee shop, Lunch, Breakfast
  • Child Care Services: Children’s play area
  • For Business Travelers: Meeting room, Fax/Photocopier, Organizing events/meetings
  • General Amenities: Free parking, Terrace, Garden/play area, Air conditioning, No smoking, Cable/satellite TV, Family room
  • Swimming pool and health care services: Outdoor swimming pool, Indoor swimming pool, Gym room, Steam room, Massage & spa room
  • Notes when booking at L'Alya Ninh Van Bay?

    General Policy:
    A complimentary boat transfer service is available only when guests check in from 2:00 PM and when guests check out before 12:00 PM. Additional charges will be applied if guests need the service before check-in or after check-out time. Kindly contact the property for more details.
    Airport transfer is available at an additional charge of USD 82 per 2 adults.
    Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
    Children 12 years and over are considered as adults.
    Children 3-11 years are charged directly at the property for addition services including breakfast and sharing existing beds.
    Children under 3 years old stay for free if using existing bedding.
    For early check-in before 6:00AM or late check-out after 6:00PM: 1 night charge.
    For early check-in after 6:00AM or late check-out before 6:00PM: 1/2 day charge.
    Maximum 2 children under 12 years of age are allowed in Lagoon Pool Villa, Beach Front Pool Villa, 2 Bedroom Beach Front Pool Villa, 2 Bedroom Lake View Pool Villa.
    Please note that small children are not advised to stay in the Hill Villas due to their setting on a steep hill.
    To comply with health and safety regulations, no food or drinks may be brought from outside the resort, and no cooking is allowed in the villa. Food, drinks and cooking equipment may be confiscated by the resort team, without compensation or return.
    To reach the property, a compulsory boat transfer needs to be arranged. Kindly contact the property for more details.

    Children Policy:

    Children from 12 years old will be considered as adults

    Children from 6-11 year(s) must use an extra bed. If you need an extra bed, it will incur an additional charge.

    Infants under 6 year(s) stay for free if using existing bedding.


    Fees:

    Mandatory Fees and Taxes

    You'll be asked to pay the following charges at the property:

    • Christmas Eve (24 December) Gala Dinner per adult: USD 85

    We have included all charges provided to us by the property.


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