Fantastic hotel with excellent service, very attentive and polite. The room is spacious and spotlessly clean, with a large bathroom and fluffy towels. The receptionist at the counter was very pleasant. We attempted to find a nearby restaurant but were unaware that it had closed and changed names. The lady at the front desk actually walked to the location at 42 F to locate it for us. We truly appreciated her effort. Breakfast was delicious and plentiful. We are extremely satisfied with the service at this hotel and will definitely return.

Khách sạn tuyệt vời, dịch vụ rất tuyệt vời, rất chu đáo và lịch sự. Phòng rộng rãi và sạch sẽ, phòng tắm lớn, khăn mềm mại. Nhân viên tại quầy rất dễ thương. Chúng tôi đã cố gắng tìm một nhà hàng gần đó nhưng không biết rằng nó đã đóng cửa và đổi tên. Cô gái ở bàn tiếp tân thực sự đi bộ đến nhà hàng đó ở số 42 F để tìm cho chúng tôi. Chúng tôi rất đánh giá cao điều đó. Bữa sáng ngon lành và phong phú. Chúng tôi rất hài lòng với dịch vụ tại khách sạn này và sẽ quay lại.

Booking via Kitook.vn offered a very competitive price. The hotel was clean, staff were friendly, and breakfast was satisfactory. However, the soundproofing could be better.

Đặt phòng qua Kitook.vn có giá cực kỳ hợp lý. Khách sạn sạch sẽ, nhân viên thân thiện, đồ ăn sáng tuyệt vời. Tuy nhiên, cách âm không được tốt lắm.

Excellent service, ideal location.

Dịch vụ tốt, vị trí đẹp.

The experience was truly exceptional.

Nó thật sự rất tuyệt

The bed was uncomfortably small and of poor quality. I won't return after this experience. 🙏🏻🙏🏻

Giường quá nhỏ và quá tệ. Một lần không đủ để quay lại 🙏🏻🙏🏻

After experiencing a stay here, you'll grasp the reasons why. They're very hospitable.

Một khi bạn ở đây, bạn sẽ hiểu tại sao. Họ rất thân thiện.

Beautiful

Xinh đẹp

Exceptionally superb

Great location. Very close to the lake. 2-5 minutes walking distance from local shops, cafés & resturant

Good location, Clean room and comfortable , breakfast is good. I like it.

Location is really in the Sapa town. Near the lake and the town square. Accessible to restaurants and attractions. De

만족합니다 위치도 좋았어요

房間一般。WiFi用不了。，游泳池跟照片上的差距很遠。餐飲還可以。

入住當天因坐通宵車來SAPA，很早便來到酒店，酒店表示最快可以11am check in, 於是在大堂等候及梳洗，大堂及洗手間位置很大，沒有尷尬的感覺。酒店附近有很多食肆, 亦在湖旁邊，很安全。距離SAPA station 有一段路，那邊比較熱鬧。由於留在SAPA 的八月的幾天都下雨，看不到美麗的景色及天色，有點失望。而酒店房間很大，有椅有枱，冷氣好像不太運作，睡覺中途更自動熄了，感覺房間很濕，東西過了一晚都是濕濕的。早餐選擇還可以，熱食會好一點，其他都很乾的樣子。

The hotel has a number of rooms that have no proper windows, they have doors with glass that open to a corridor so you have to keep the curtains drawn and basically stay in a cave, zero daylight! The A/C did not work even after I asked them to fix it multiple times. The waterpressure in the shower was non excistent. The staff can barely speak English.

When we arrived at the checking counter we received a cool and frosty welcome. The chap was very unfriendly. It didn't get any better from any staff.Reception and dining room were not rude,but certainly not welcoming or friendly. This is in marked contrast to what we have found in the rest of Vietnam. The room was clean and the bed was comfortable. The breakfast, a buffet,was at best very ordinary. The coffee was cold,and when I asked for a waffle I was offered one that was cold. It's very noise at night as there is a nightclub or pub across the street. This place is very ordinary. Give it a miss there are plenty of other options

We visit Sapa in December when was very cold. The room temperature as perfect and after the hiking we could enjoy yhe bath tub. Higly recommend

Location very good

โรงแรมเยี่ยมมากครับ

This hotel was well located n room had a balcony with views of lake which was 2 minute walk. Beds very comfortable, shower lovely, mini fridge, great buffet breakfast, huge choice of foods. Staff pleasant and helpful. Only stayed one night unfortunately.

위치좋고 괜찮아요

Khách sạn gần trung tâm, view chếch hồ thoáng đãng, phòng sạch sẽ, không quá to, nhân viên thân thiện!

Đi ngày lễ không có chỗ để xe

Fantastic hotel with excellent service, very attentive and polite. The room is spacious and spotlessly clean, with a large bathroom and fluffy towels. The receptionist at the counter was very pleasant. We attempted to find a nearby restaurant but were unaware that it had closed and changed names. The lady at the front desk actually walked to the location at 42 F to locate it for us. We truly appreciated her effort. Breakfast was delicious and plentiful. We are extremely satisfied with the service at this hotel and will definitely return.

Khách sạn tuyệt vời, dịch vụ rất tuyệt vời, rất chu đáo và lịch sự. Phòng rộng rãi và sạch sẽ, phòng tắm lớn, khăn mềm mại. Nhân viên tại quầy rất dễ thương. Chúng tôi đã cố gắng tìm một nhà hàng gần đó nhưng không biết rằng nó đã đóng cửa và đổi tên. Cô gái ở bàn tiếp tân thực sự đi bộ đến nhà hàng đó ở số 42 F để tìm cho chúng tôi. Chúng tôi rất đánh giá cao điều đó. Bữa sáng ngon lành và phong phú. Chúng tôi rất hài lòng với dịch vụ tại khách sạn này và sẽ quay lại.

Booking via Kitook.vn offered a very competitive price. The hotel was clean, staff were friendly, and breakfast was satisfactory. However, the soundproofing could be better.

Đặt phòng qua Kitook.vn có giá cực kỳ hợp lý. Khách sạn sạch sẽ, nhân viên thân thiện, đồ ăn sáng tuyệt vời. Tuy nhiên, cách âm không được tốt lắm.

Excellent service, ideal location.

Dịch vụ tốt, vị trí đẹp.

The experience was truly exceptional.

Nó thật sự rất tuyệt

The bed was uncomfortably small and of poor quality. I won't return after this experience. 🙏🏻🙏🏻

Giường quá nhỏ và quá tệ. Một lần không đủ để quay lại 🙏🏻🙏🏻

After experiencing a stay here, you'll grasp the reasons why. They're very hospitable.

Một khi bạn ở đây, bạn sẽ hiểu tại sao. Họ rất thân thiện.

Beautiful

Xinh đẹp

Exceptionally superb

Great location. Very close to the lake. 2-5 minutes walking distance from local shops, cafés & resturant

Good location, Clean room and comfortable , breakfast is good. I like it.

Location is really in the Sapa town. Near the lake and the town square. Accessible to restaurants and attractions. De

만족합니다 위치도 좋았어요

房間一般。WiFi用不了。，游泳池跟照片上的差距很遠。餐飲還可以。

入住當天因坐通宵車來SAPA，很早便來到酒店，酒店表示最快可以11am check in, 於是在大堂等候及梳洗，大堂及洗手間位置很大，沒有尷尬的感覺。酒店附近有很多食肆, 亦在湖旁邊，很安全。距離SAPA station 有一段路，那邊比較熱鬧。由於留在SAPA 的八月的幾天都下雨，看不到美麗的景色及天色，有點失望。而酒店房間很大，有椅有枱，冷氣好像不太運作，睡覺中途更自動熄了，感覺房間很濕，東西過了一晚都是濕濕的。早餐選擇還可以，熱食會好一點，其他都很乾的樣子。

The hotel has a number of rooms that have no proper windows, they have doors with glass that open to a corridor so you have to keep the curtains drawn and basically stay in a cave, zero daylight! The A/C did not work even after I asked them to fix it multiple times. The waterpressure in the shower was non excistent. The staff can barely speak English.

When we arrived at the checking counter we received a cool and frosty welcome. The chap was very unfriendly. It didn't get any better from any staff.Reception and dining room were not rude,but certainly not welcoming or friendly. This is in marked contrast to what we have found in the rest of Vietnam. The room was clean and the bed was comfortable. The breakfast, a buffet,was at best very ordinary. The coffee was cold,and when I asked for a waffle I was offered one that was cold. It's very noise at night as there is a nightclub or pub across the street. This place is very ordinary. Give it a miss there are plenty of other options

We visit Sapa in December when was very cold. The room temperature as perfect and after the hiking we could enjoy yhe bath tub. Higly recommend

Location very good

โรงแรมเยี่ยมมากครับ

This hotel was well located n room had a balcony with views of lake which was 2 minute walk. Beds very comfortable, shower lovely, mini fridge, great buffet breakfast, huge choice of foods. Staff pleasant and helpful. Only stayed one night unfortunately.

위치좋고 괜찮아요

Khách sạn gần trung tâm, view chếch hồ thoáng đãng, phòng sạch sẽ, không quá to, nhân viên thân thiện!

Đi ngày lễ không có chỗ để xe