Review - Real experience Somerset West Point Hanoi - latest 12/2024
9.2Exceptional
02, Tây Hồ, Quận Tây Hồ, Hà Nội, Việt Nam
Summary
Summary: Guests appreciate the spacious and well-equipped rooms, modern furnishings, and cleanliness of the hotel. The staff is praised for their warmth and helpfulness. The location near West Lake and a supermarket is convenient for shopping and exploring. However, some guests mention limitations in the breakfast variety and recommend slight improvements. Overall, the hotel receives positive reviews, particularly for its professional service and quiet neighborhood.
Reviews
100% reviews from partners and customers booking on Dinogo
9.2
Exceptional
Tuyệt vời
130
Xuất sắc
33
Tốt
5
Trung bình
8
Kém
1
Location
0.0
Pricing
9.2
Services
0.0
Cleans
0.0
Amenities
9.2
Sort
Hữu ích nhất
Latest Somerset West Point Hanoi reviews from verified users
F
FrostBid
25/07/2024
1 nightJuly, 2024
Vacation
Impressive Hotel Experience
10
ExceptionalIncredible hotel, the room is expansive and cozy. Easily the top choice for its affordable price. Absolutely stunning.
Was this review helpful to you?
F
FrostBid
25/07/2024
2 nightsJuly, 2024
Vacation
Đánh giá Tuyệt vời về Khách sạn
10
ExceptionalKhách sạn tuyệt vời, phòng rộng rãi và thoải mái. Thực sự là khách sạn tốt nhất mà tôi từng đến với mức giá này. Tuyệt vời đến tận cùng,
Was this review helpful to you?
HB
Huan99 Bui
25/07/2024
2 nightsJuly, 2024
Great Experience
10
ExceptionalGood
Was this review helpful to you?
HB
Huan99 Bui
25/07/2024
2 nightsJuly, 2024
Trải nghiệm tuyệt vời
10
ExceptionalTốt
Was this review helpful to you?
CK
Changhwan “Desperado” Kwak
25/07/2024
1 nightJuly, 2024
Proximity to City Center: Poor Air Quality and Narrow Roads
6.0
GoodClose to the city center, yet with poor air quality and narrow roads.
Was this review helpful to you?
CK
Changhwan “Desperado” Kwak
24/07/2024
2 nightsJuly, 2024
Vùng gần trung tâm: Không khí kém và đường hẹp
6.0
GoodGần trung tâm nhưng không khí không tốt và đường hẹp.
Was this review helpful to you?
OC
Okhwa Choi
24/07/2024
2 nightsJuly, 2024
Comfortable Stay Experience
10
ExceptionalMy stay was incredibly comfortable and pleasant.
Was this review helpful to you?
OC
Okhwa Choi
24/07/2024
2 nightsJuly, 2024
Đánh giá về Kỳ Nghỉ của Du Khách
10
ExceptionalTôi đã có một kỳ nghỉ thoải mái
Was this review helpful to you?
gg
guanjo goo
24/07/2024
1 nightJuly, 2024
Business
Positive Review of Accommodation and Services
10
ExceptionalThe room was clean, the service was good, and it provided good value for money. The breakfast at El Gaucho was enjoyable, and the bicycle rental service and shuttle bus routes to various areas were also excellent.
Was this review helpful to you?
gg
guanjo goo
24/07/2024
2 nightsJuly, 2024
Business
Đánh Giá Tích Cực về Khách Sạn và Dịch Vụ
10
ExceptionalPhòng sạch, dịch vụ tốt, đáng giá tiền bạc. Bữa sáng tại El Gaucho ngon, dịch vụ cho thuê xe đạp và xe buýt đưa đón đến một số khu vực cũng rất tốt.
Was this review helpful to you?
KM
Kelvin Moh
24/07/2024
1 nightJuly, 2024
Vacation
Review of Hotel Room and Location
10
ExceptionalThe room was clean and spacious! Service at the front desk and from the bellman was good! Breakfast was also good, but the location isn't very central—it's closer to the airport. There isn't much around the hotel, except for a Starbucks and a pub right below it. Recommended if you want to be near the airport, about 30 minutes away.
Was this review helpful to you?
KM
Kelvin Moh
24/07/2024
1 nightJuly, 2024
Vacation
Đánh giá về Khách sạn và Vị trí
10
ExceptionalPhòng sạch sẽ và rộng rãi! Dịch vụ tại quầy tiếp tân và nhân viên cửa đã tốt! Bữa sáng cũng khá ngon nhưng vị trí không nằm ở trung tâm thành phố. Chúng tôi mong muốn gần sân bay hơn. Xung quanh khách sạn không có nhiều điểm đến, chỉ có Starbucks và Pub ngay dưới khách sạn. Đề nghị nếu bạn muốn ở gần sân bay, khoảng 30 phút đi xe.
Was this review helpful to you?
TP
Tuan Pham
23/07/2024
1 nightJuly, 2024
Review of Elevator Issues at the Hotel
2.0
Not goodThe service elevators near the restaurant and gym are confused with those for hotel staff. Each time I go to exercise, the elevator wait time is excessively long.
Was this review helpful to you?
TP
Tuan Pham
23/07/2024
2 nightsJuly, 2024
Nhận xét về Thang Máy và Dịch Vụ Tại Khách Sạn
2.0
Not goodThang máy dịch vụ ở phía nhà hàng và phòng tập gym bị lẫn với thang máy dành cho nhân viên khách sạn. Mỗi khi tôi đi tập, thời gian chờ thang máy quá lâu.
Was this review helpful to you?
최
최재헌
23/07/2024
1 nightJuly, 2024
Review of Long-Term Business Trip Accommodation
10
ExceptionalI chose this place for my long-term business trip accommodation, and the service was excellent, focusing on cleanliness and hospitality. However, the single room, sandwiched between double rooms, lacks a window and feels stuffy. Soundproofing is generally poor in hotels. The hot water and air conditioning worked well.
Was this review helpful to you?
VA
Vittorio Anastasio
16/09/2024
1 nightSeptember, 2024
Công tác
Okok super clean and...
10
ExceptionalOkok super clean and friendly
Was this review helpful to you?
엄
엄기오
10/08/2024
1 nightJune, 2024
Bạn bè
위치가 너무 좋았습니다. 건물에 한식...
10
Exceptional위치가 너무 좋았습니다. 건물에 한식당이 있는데 심지어 맛있어서 여행중 두번이나 방문하였고요 수영장도 아주 만족스러웠습니다 ㅎㅎ다음에도 또 재방문 의향 있어요
Was this review helpful to you?
예
예종
08/08/2024
1 nightAugust, 2024
Gia đình có em bé
너무 좋았어요. 청결하고, 시설 좋고...
10
Exceptional너무 좋았어요. 청결하고, 시설 좋고, 위치도 좋고, 친절하고 좋았습니다. 조식도 맛있구요. 다음에 재방문하고 싶습니다.
Was this review helpful to you?
AD
Alabaster Dogy
06/08/2024
1 nightAugust, 2024
Công tác
Staffs at hotel are...
10
ExceptionalStaffs at hotel are so great!
Was this review helpful to you?
재
재록
29/07/2024
1 nightJuly, 2024
Cặp đôi
숙소시설이 너무좋았어요 아이들과같이...
10
Exceptional숙소시설이 너무좋았어요
아이들과같이 오면 즐거운 추억 만들수 잏을것같네요.
다들친절하구요
수영장 골프 헬스장 넘좋네요
다음에 다시 올께요
Was this review helpful to you?
XS
Xu Shiny
27/07/2024
1 nightMay, 2024
Bạn bè
房間非常大而且整潔，工作人員有禮貌，非常...
10
Exceptional房間非常大而且整潔，工作人員有禮貌，非常好的入住體驗。有洗衣粉提供，露台門上鎖但可以和前台申請打開，但我沒有這樣做。
Was this review helpful to you?
JG
Jafra Ghribi
25/07/2024
1 nightJuly, 2024
Công tác
房間非常乾淨滿意，每次出差必住的酒店！
10
Exceptional房間非常乾淨滿意，每次出差必住的酒店！
Was this review helpful to you?
ส
สมจิต
28/06/2024
1 nightJune, 2024
Công tác
ที่พักดี ทำเลดี อาหา...
10
Exceptionalที่พักดี ทำเลดี อาหารเช้าดี เดินทางสะดวก
Was this review helpful to you?
ZL
Zhang Lianglu
27/06/2024
1 nightApril, 2024
Gia đình có em bé
非常好，服務人員服務熱情，房間大設施全，...
10
Exceptional非常好，服務人員服務熱情，房間大設施全，位置離市中心稍偏但是去機場非常方便。
Was this review helpful to you?
IH
Ibrahim Hancer
24/06/2024
1 nightJune, 2024
Công tác
跟同事一起來出差，房間很大，服務也很到位...
10
Exceptional跟同事一起來出差，房間很大，服務也很到位，給同事房間免費升級了更大的兩居室，其實一居室空間也完全夠用了，比普通的酒店要划算的多，好評！
Was this review helpful to you?
WG
Wenzhong Gao
11/06/2024
1 nightJune, 2024
Cặp đôi
地點好，房間設備讚，服務態度很讚
10
Exceptional地點好，房間設備讚，服務態度很讚
Was this review helpful to you?
LD
Li David
20/05/2024
1 nightApril, 2024
Công tác
位置好服務也好
10
Exceptional位置好服務也好
Was this review helpful to you?
AY
Antony Yang
17/05/2024
1 nightApril, 2024
Công tác
酒店的設備都好，位置好商務挺合適
10
Exceptional酒店的設備都好，位置好商務挺合適
Was this review helpful to you?
용
용삼
07/05/2024
1 nightApril, 2024
Gia đình có em bé
지내기 좋았습니다
10
Exceptional지내기 좋았습니다
Was this review helpful to you?
JD
John Delegro
02/05/2024
1 nightApril, 2024
Công tác
The front desk Annie...
10
ExceptionalThe front desk Annie is the best! We planed to stay only 2 nights and booked a different hotel near by, we ended up extending our stay in this hotel because Annie made everything better!!
Was this review helpful to you?
Frequently asked questions about Somerset West Point Hanoi
Thời gian check-in, check-out của Somerset West Point Hanoi?
Somerset West Point Hanoi có thời gian check-in từ 14:00 và thời gian check-out trước 12:00.
Somerset West Point Hanoi có mấy tầng và có bao nhiêu phòng nghỉ?
Somerset West Point Hanoi có 1 tầng và 1 phòng.
Tôi muốn được tư vấn và hỗ trợ đặt phòng Somerset West Point Hanoi bằng cách nào?
Hot line miễn phí hỗ trợ đặt phòng tại Dinogo 1900 2083 phục vụ 24/7
How do users rate the Somerset West Point Hanoi?
Rating based on 10 scores :
Location : 0 Pricing : 9.2 Services : 0 Cleans : 0 Amenities : 9.2
What outstanding facilities does Somerset West Point Hanoi have?
Parking
Golf course, 
Gym room
24 hour front desk
Free Internet
Daily housekeeping, 
Laundry service
Restaurant
Meeting room
Outdoor swimming poolNotes when booking at Somerset West Point Hanoi?
General Policy:
Children Policy:
Nicht zulassen rauch
Nicht zulassen haustier
Nicht zulassen Organisation von Partys/Events
Beschränken Sie Vietnamesen und Ausländer darauf, im selben Zimmer einzuchecken, wenn sie keine Heiratsurkunde vorlegen
Children Policy:
Kinder ab 13 Jahren gelten als Erwachsene
Bitte geben Sie die richtige Anzahl der Gäste und das Alter für den richtigen Preis ein
