










Policies
Khách sạn có thể giữ hành lý của khách hàng trước bàn tiếp tân khi nhận phòng.
Khách sạn thu phí 2000 JPY khi sử dụng xe đạp.
Nhận phòng hoặc trả phòng ngoài giờ nói trên có thể bị thu thêm phụ phí.
Trẻ em từ 7 tuổi được xem là người lớn
Trẻ em từ 5-6 tuổi phải sử dụng thêm giường phụ. Quý khách sẽ phải trả thêm phụ phí nếu sử dụng thêm giường phụ.
Trẻ sơ sinh dưới 5 tuổi được miễn phí nếu sử dụng giường sẵn có.
Children over 6 years old must pay the adult rate.
For guests booked Run Of House, the room type will be allocated upon arrival based on availability. Guests cannot choose the room type.
The property can keep your baggage at the front desk before check-in only.
If the name on the guest's passport is different from the name on the reservation, we may not be able to accommodate you. We apologize for the inconvenience, but please make sure to register the full name of the guest on the reservation as it appears on the guest's passport. If you did not register the guest's name at the time of reservation, please change the guest's name on the confirmation page of the reservation details.We prohibit the resale of reservations to others, or any reservation activities deemed for commercial purposes. |
Special check-in instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Know Before You Go
- Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
- Fee for continental breakfast: approximately JPY 2200 per person
- Uncovered self parking fee: JPY 2000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Other
- No rollaway/extra beds available
- No cribs (infant beds) available
Pets
- Pets not allowed
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Hotel information

Shinjuku Granbell Hotel


