Policies
Revision of breakfast fees From April 1, 2025, we will be revising our breakfast fees as follows.
We will continue to strive to improve our services to satisfy our guests, so we ask for your understanding.
Restaurants - Restaurant & Bar "SKY J"
Before the revision: 3,300 JPY per person / 1,800 JPY for elementary school students (free for preschool children)
After the revision: 3,500 JPY per person / 2,000 JPY for elementary school students (free for preschool children)
Sky Restaurant "Tancho" Before the revision: Japanese set meal / Seafood bowl: 3,300 JPY each
After the revision: Japanese set meal / Seafood bowl: 3,500 JPY each
■Repair of the hotel's exterior walls in 2025
We will do our best to avoid any disturbance to our guests. We appreciate your understanding.
【Construction period and time】 April 1,2025 - October 31, 2025, 9:00 A.M. - 05:00 P.M.
【Work area】Outside wall of the hotel .
*Workers will move gondolas up and down for repair work.
*Construction noise may occur.
*The event may be canceled due to weather conditions.
[Notice from the Hotel]
■ Notice of "Spa" Closure Due to Legal Inspection in 2025
Due to the statutory inspection, the Sky Resort Spa "PULAU BULAN" on the 22nd floor, the hair salon "VARIE Non-Damage Salon," and the "Esthetic Salon Socie" will be closed all day on Wednesday, May 7, 2025.
We sincerely apologize for any inconvenience this may cause and kindly ask for your understanding.
- Closure Date (all day, including morning bath): Wednesday, May 7, 2025
- Morning bath only suspension: Thursday, May 8, 2025
■ Notice of Exterior Wall Construction Plan for 2025
We will make every effort to ensure that there is no inconvenience to our guests during their stay.
We kindly ask for your understanding.
- Construction Area: Hotel Exterior Wall
- Construction Period & Time: Scheduled from Tuesday, April 1,2025 to Friday, October 31, 2025 09:00 AM to 05:00 PM, excluding Golden Week and Obon periods
※ Workers will move gondolas up and down to carry out repair work.
※ There may be construction noise.
※ Work may be canceled due to weather conditions.
If you have any questions or concerns, please feel free to consult us. Thank you for your understanding. |
Special check-in instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Construction is underway at the property from April 1 to October 31, 2025, from 9 AM to 5 PM. Guests may hear construction-related noise and vibration during business hours. The listed breakfast fees are valid as of April 1, 2025. The breakfast fees for guests staying now to March 31, 2025 are JPY 3,300 per adult and JPY 1,800 per child.
Know Before You Go
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Fees
- Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 2000 for children
- Self parking fee: JPY 1650 per night
- Crib (infant bed) fee: JPY 1540.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Important Notice
Other
- No rollaway/extra beds available
Pets
- Pets not allowed
- No pets or service animals allowed
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Hotel information
JR Tower Hotel Nikko Sapporo
