








Policies
All rooms do not have bathroom or shower. Shared hot spring is available for guests.
Children 2-6 years will be charged 1,100 JPY as an admission fee. This fee is not included in the room rates.
Guests over 7 years old are considered as adults.
Guests who reserved a room with dinner must check in before 06:00 PM or dinner cannot be served and no refund provided.
Infant 0-1 year stay for free when using existing bedding. Any extra bedding will be charged an extra fee.
The latest dinner time is 07:30 PM. |
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. This property's rollawayextra bed fee is charged for children ages 2-6
Know Before You Go
- Only registered guests are allowed in the guestrooms.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Fees
- Rollaway bed fee: JPY 1100.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Important Notice
From November 1, 2024, an accommodation tax will be levied in Niseko Town, Hokkaido, Japan, and guests will be required to pay the fee at the front desk.
Other
- No rollaway/extra beds available
- No cribs (infant beds) available
Pets
- Pets not allowed
- Only service animals are allowed
- Service animals exempt from fees/restrictions
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Hotel information

Toyako Onsen Hotel Grand Toya


