Policies
As the entire property is non-smoking, smoking rooms are not available. Please note that we do not provide airport transfer services. |
Special check-in instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Due to maintenance, parking will not be available from 11 PM on February 27 to 5 AM on February 28, and from noon on March 3 to 3 PM on March 4, 2025. This property's public bath will be closed from January 8-23, 2025, due to maintenance. Additional fees apply to children 6 to 12 years old for breakfast when sharing existing bedding.
Know Before You Go
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Parking height restrictions apply.
- Contactless check-out is available.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Fees
- Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 990 for children
- Self parking fee: JPY 2000 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
Other
- No rollaway/extra beds available
- No cribs (infant beds) available
- No elevators
- Parking height restrictions apply
Pets
- Pets not allowed
- Only service animals are allowed
- Service animals exempt from fees/restrictions
Hotel information
Keio Prelia Hotel Sapporo
