



Policies
Special check-in instructions
The front desk is open daily from 9 AM - 6 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests booking half board rates and requiring dinner at the hotel must arrive before 6 PM.
Know Before You Go
- Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Fees
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Important Notice
From November 1, 2024, an accommodation tax will be levied in Niseko Town, Hokkaido, Japan, and guests will be required to pay the fee at the front desk.
Other
- No rollaway/extra beds available
- No cribs (infant beds) available
Pets
- Pets not allowed
- Only service animals are allowed
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Hotel information

Toyako Onsen Hokkai Hotel


