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Guests who reserved a room with dinner must check in before 06:00 PM or dinner cannot be served and no refund provided.
A bathing tax of JPY 150 will be charged when using the property's Onsen. After check-in on October 1, 2024, a bathing tax of JPY 250 will be charged.
A bathing tax of JPY150 must be paid at check in.
It costs JPY150 per person of middle school students and above. (Above 13 years old)
This tax will be charge when using Yufuin Onsen.
From October 1, 2024, the bathing tax will be 250 yen for accommodation fees of 4,001 yen or more.Please note that payment will be required on site. |

Special check-in instructions
The front desk is open daily from 9:00 AM - 8:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 5 PM to receive dinner.

Know Before You Go

• Children 11 years old and younger are not permitted at this property.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Fees

Mandatory Fees and Taxes

Other

• No rollaway/extra beds available
• No cribs (infant beds) available
• No elevators
• Children not allowed

Pets

• Pets not allowed
• No pets or service animals allowed