








Policies
Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.
Shuttle bus from from subway Makomanai station to the property is available at no additional charge. In order to reserve the service, please inform the property of your arrival details at least 3 days prior to arrival. |
Special check-in instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.
Know Before You Go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- A car is recommended for transportation to and from this property.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Fees
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Other
- No rollaway/extra beds available
- No cribs (infant beds) available
- Car recommended
Pets
- Pets allowed
- Pets not allowed
- Pet maximum weight in kg is10
- Pet maximum weight in lb is22
- Only dogs are allowed
- Maximum number of pets per room2
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Hotel information

Jozankei Tsuruga Resort Spa MORI no UTA


