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[Important]
■Natural hot spring Karlovy Vary Spa (14th floor) business hours
Business hours: 12:00-22:30 (last reception 22:00) / 7:00-9:00 a.m. (last reception 8:30) *Available only for hotel guests
Beauty salon, etc.: 12:30-22:00 (last reception 20:30)
Spa lounge opening hours: 12:00-22:00 (drinks only)
The Spa will close once per month for the following dates in year 2025: January 6, February 12, March 3, April 7, May 7, June 2, July 7, August 4, September 1, October 6, November 4, and December 1.

[Important]
■Natural hot spring Karlovy Vary Spa (14th floor) business hours
Business hours: 12:00-22:30 (last reception 22:00) / 7:00-9:00 a.m. (last reception 8:30) *Available only for hotel guests
Beauty salon, etc.: 12:30-22:00 (last reception 20:30)
Spa lounge opening hours: 12:00-22:00 (drinks only)
The Spa will close once per month for the following dates in year 2025: January 6, February 12, March 3, April 7, May 7, June 2, July 7, August 4, September 1, October 6, November 4, and December 1.
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Special check-in instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Know Before You Go

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

• Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
• Self parking fee: JPY 1500 per night (in/out privileges)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: JPY 1100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Other

• No cribs (infant beds) available
• Parking height restrictions apply

Pets

• Pets not allowed
• Only service animals are allowed
• Service animals exempt from fees/restrictions

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Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.