




Policies
Guests staying on the Club Floor will receive a complimentary daily breakfast buffet at the 19th floor Club Lounge.
Charges apply for breakfast on first floor Grand Kitchen.
23 October 2024
Latest News
temporary closure of swimming pool
Dear Guest,
Kindly be advised that the hotel’s indoor swimming pool at evian SPA TOKYO (5F) will be closed on from January 14 (Tue.) through 16 (Thu.), 2025 for annual maintenance service.The pool will re-open from 6:30 am the following day, January 17 (Fri.).Access to the Fitness Center will not be affected, and evian SPA TOKYO will also be open and operating during this period.We sincerely apologize for any inconvenience that this may cause, and thank you in advance for your kind understanding.Please do not hesitate to let us know if we can be of assistance in any way.
evian SPA TOKYO |
Special check-in instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.
Know Before You Go
- Pool access available from 6:30 AM to 10:00 PM.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
- Fee for full breakfast: approximately JPY 6072 per person
- Self parking fee: JPY 3300 per night (in/out privileges)
- Valet parking fee: JPY 4300 per night (in/out privileges)
- Rollaway bed fee: JPY 10000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Other
- No rollaway/extra beds available
Pets
- Pets not allowed
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Hotel information

Palace Hotel Tokyo


