




Policies
Tax JPY 200 - for room rate of JPY 19,999 and under per night.
Tax JPY 500 - for room rate between JPY 20,000 and JPY 49,999 per night.
Tax JPY 1,000 - for room rate of JPY 50,000 and over per night.
Children under elementary school age can stay for free as a using existing beds (Bedding, meals and towels are not provided.)
There will be no amenities for children using existing beds. Additional amenities will be subject to additional charges.
Additional meals and towels for children using existing beds will be subject to additional charges.
If you need a bed, please book as an "adult".
The property can keep your baggage at the front desk before check-in and after check-out. However, the property can only store your baggage on the check in/out date.
Room cleaning: We do NOT clean your room for going green if you stay for 4 nights or less.
Only we collect trash and we change towels every day instead.
*In the case of 5 nights or more, we clean your room on a particular date for free.
If you need room cleaning service besides a particular date, it is available for a charge.
Please ask front desk staff on the previous day. |
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Please note the hotel will accept luggage prior to check-in, but guests will be unable to check in until 3 PM. Housekeeping service is provided for stays of 5 nights or more. Additional housekeeping service is available on request for a fee and must be requested the previous day. Trash collection and towel exchange service are provided daily for all stays.
Know Before You Go
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Fees
- Fee for continental breakfast: approximately JPY 1600 per person
- Housekeeping is available for an additional fee and varies based on length of stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Other
- No rollaway/extra beds available
- No cribs (infant beds) available
Pets
- Pets not allowed
- Only service animals are allowed
- Service animals exempt from fees/restrictions
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Hotel information

Kyoto Itoya Hotel


