




Policies
[Breakfast Plan]
a. Tower Restaurant: 06:30 AM to 10:00 AM
b. Nadaman: 07:00 AM to 10:00 AM
c. Garden Lounge: 06:30 AM to 10:00 AM
*Breakfast at "SATSUKI" incurs an additional charge.
Accommodation tax of JPY 100 is charged at the property per person per night for room rates between JPY 10,000 and JPY 14,999.
Accommodation tax of JPY 200 is charged at the property per person per night for room rates of JPY 15,000 and over.
An additional charge will be required for use of the indoor pool and outdoor pool.
Breakfast Package Plan
a. Tower Buffet: 06:00 AM - 10:00 AM
b. Nadaman: 07:00 AM - 10:00 AM
c. GARDEN LOUNGE: 07:00 AM - 10:00 AM
Additional charge is required for breakfast at "SATSUKI".
If the name on the guest's passport is different from the name on the reservation, we may not be able to accommodate you. We apologize for the inconvenience, but please make sure to register the full name of the guest on the reservation as it appears on the guest's passport. If you did not register the guest's name at the time of reservation, please change the guest's name on the confirmation page of the reservation details.We prohibit the resale of reservations to others, or any reservation activities deemed for commercial purposes. |
Special check-in instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.
Know Before You Go
- The seasonal pool will be open from July 20 to September 01.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
- Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
- Airport shuttle fee: JPY 3600 per person (one-way)
- Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Other
- No cribs (infant beds) available
- Parking height restrictions apply
Pets
- Pets not allowed
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Hotel information

Hotel New Otani


