Policies
Children from 18 years old will be considered as adults
Children from 3-17 year(s) must use an extra bed. If you need an extra bed, it will incur an additional charge.
Infants under 3 year(s) stay for free if using existing bedding.
Special check-in instructions
The front desk is open daily from 10:00 AM - 7 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours.
Know Before You Go
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Fees
- Self parking fee: JPY 1000 per night
- Late check-out fee: JPY 1000 (subject to availability)
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Important Notice
- Check in by yourself: code number :CALL 0119, after entering the lobby, find the password box with the reservation and take out the room key.The password is the last four digits of the hotel order.
Other
- No rollaway/extra beds available
- No cribs (infant beds) available
- Cash Deposit Required
Pets
- Pets not allowed
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Hotel information
Floral Green Maple House
