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- In compliance with the Resource Saving and Recycling Promotion Act by the Government, disposable toothbrushes, toothpaste, and razors are not complimentary. We ask for your understanding and cooperation with the environmental protection policy. Please bring any amenities you need with you. (The amenity kits placed in the room are available for a fee.)

[The Executive Lounge]
- Breakfast: 06:30 AM ~ 10:00 AM (Sat, Sun and holidays 06:30 AM ~ 10:30 AM)
- Afternoon tea: 15:30 PM ~ 17:00 PM
- Happy Hour: 18:00 PM ~ 22:00 PM (※ Only alcoholic beverages and cheese desserts are available after 21:00 PM)
- Beverage take out service is not available.
- Executive lounge benefits apply only to reservations that include 'The Executive Lounge access'.
The guest-only business lounge is open to guests aged 13 years and older only. (Children under the age of 13 will be allowed entry between 11 AM and 3 PM on weekends and public holidays, only if accompanied by an adult guardian.) ※ If a private event is scheduled, admission may be limited.
- Executive Lounge guests may invite up to 2 non-resident guests, except Friday to Sunday and holidays.

[Extra Bed]
* Extra bed may be added for a fee when checking in and is subject to availability.
* Extra Bed fee : KRW 66,000 per day
[Facilities]
- The fitness centre, indoor sauna, and indoor swimming pool are closed on the third Wednesday of every month.
- Guests under the age of 16 are not allowed to access the fitness centre and guests under the age of 13 are not allowed to access the indoor sauna and indoor swimming pool.
- Guests will be charged an extra fee for using the sauna (except for guests staying in the Executive and Suite room types).

[Outdoor Swimming Pool]
- Urban Island Operating Hours: Urban Island operating hours vary by period, so please refer to the hotel website.
- When using facilities such as adult pools, kids pools, and jacuzzi, please be guided by on-site lifeguard staff.
- Customers with a height of less than 140cm need to company with their adult guardians, and they must wear a life jacket when using adult pool.
- Sunbeds are allocated on a first come, first served basis and two sunbeds are available per room. Two sunbeds are available per room, and some sunbeds are prioritized for customers who have reserved them as part of a special package.
- Only tubes of less than 1m in diameter are allowed to be brought in and can only be used in the kids pool.
- You may wait for use if the number of people exceeds the limit.
- Use of Urban Island may be restricted depending on weather conditions such as rainfall, typhoon, and cold wave.

Information for transportation is as follows:
- Guests can take the 6702 KAL bus from Incheon International Airport and get off at Jangchung Gymnasium Station.
- It takes approximately 2 hours from the airport to the hotel, and 15 minutes to walk from the bus stop.
- A shuttle pick-up service is available from the hotel parking lot to the lobby. If guests wish to use the pick-up service, they may contact the hotel 10 minutes before arrival on +82 2 2233 3131.

Online, auto, and self-service check-in are not available.
Reservations for children (under 13 years old) are not available on the site. please contact the property directly for the reservation.

Rooms that have 'Outdoor Pool Included' have guest access to Urban Island ALL DAY(Accessible times: Hours of operation from check-in to check-out) .
Rooms that have 'Outdoor Pool Included' have guest access to Urban Island ALL DAY(Accessible times: Hours of operation from check-in to check-out) . |

Special check-in instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. The executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour. Light snacks are not available. This property's indoor pool is open daily 6 AM-10 PM. Disposable personal items, such as toothbrush, toothpaste, and razors are available in-room (surcharge).

Know Before You Go

• The seasonal pool will be open from March to November.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Fees

• Fee for buffet breakfast: approximately KRW 86000 for adults and KRW 43000 for children
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: KRW 66000.0 per day
• Facilities fee: KRW 45000 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Other

• No cribs (infant beds) available
• No elevators

Pets

• Pets not allowed
• Only service animals are allowed
• Service animals exempt from fees/restrictions

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