Policies
Special check-in instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [The Ocean Suites,Sơn Trà ĐiệnNgọc,TrườngSa,Ngũ Hành Sơn,ĐàNẵng]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Know Before You Go
- Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
- Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 6 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
Fees
- Fee for local cuisine breakfast: approximately VND 300000 for adults and VND 300000 for children
- Airport shuttle fee: VND 567000 per vehicle (one way)
- Airport shuttle fee per child: VND 567000.00 (one-way), (from 6 to 12 years old)
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
Other
- No rollaway/extra beds available
- No cribs (infant beds) available
- No alcohol served onsite
Pets
- Pets not allowed
Hotel information
Mangala Zen Garden & Luxury Apartments
