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Dịch vụ đón khách miễn phí được cung cấp từ Trạm Arima Onsen. Khách hàng phải liên hệ khách sạn trước khi đến trạm.

Địa điểm và món ăn bữa tối sẽ thay đổi tùy theo bữa ăn được đặt và theo mùa.
Khách hàng có tiền sử dị ứng thức ăn hoặc yêu cầu đặc biệt cần thông báo trước cho khách sạn ở mục Yêu Cầu Đặc Biệt.
Khách hàng đặt phòng có bữa tối phải nhận phòng trước 07:00 PM. Nếu không, bữa tối sẽ không thể phục vụ và không được hoàn tiền.
Trẻ em 3-6 tuổi có thu phí 4.400 JPY mỗi bé mỗi đêm không bao gồm bữa tối và nệm futon; 9.900 JPY mỗi trẻ mỗi đêm đã bao gồm bữa sáng, bữa tối và nệm futon. Vui lòng báo trước cho chỗ nghỉ nếu cần bữa ăn cho trẻ.
Trẻ em dưới 3 tuổi được ở miễn phí nếu sử dụng giường có sẵn.
Vui lòng lưu ý, bữa tối có thể bắt đầu vào bất kỳ lúc nào từ 5:30 PM đến 7:30 PM.

A complimentary pick-up service is provided from Arima Onsen Station. Guests must contact the property upon arrival to the station.

Dinner venues and dishes vary according to the booked meal plan and season.
Children 3-6 years old will be charged JPY 4,400 per child per night without dinner and futon, JPY 9,900 per child per night with breakfast, dinner and futon provided. Please inform the property for children's meal in advance.
Children under 3 years old stay for free if using existing bedding.
Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.
Guests with food allergies or preferences are advised to notify the property in advance via the Special Request box.
Please note that the Dinner starting time may be anytime between 5:30 PM and 7:30 PM. |

Special check-in instructions
This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Check-in for rooms with dinner ends at 7 PM; guests who check-in after 7 PM will not receive dinner. For Half Board rates, dinner venue and menu vary according to the room type and season. Rooms with restaurant in the name include dinner in the restaurant. Otherwise, dinner is served in the guestroom. Guests with dietary restrictions should notify the property at least 3 days prior to check-in. This hotel may charge an additional fee to accommodate dietary restrictions declared upon time of arrival rather than in advance. Meals are not included in the room rate for children under 3 years old. Children ages 3-5 booked in a Half Board rate plan receive a children's menu for dinner. Children ages 6 and older receive the same dinner menu as adults.

Know Before You Go

• Hot springs access available from 6:00 AM to 11:00 PM.
• Reservations are required for massage services and private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
• One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Fees

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Other

• No rollaway/extra beds available
• No cribs (infant beds) available
• No elevators

Pets

• Pets not allowed
• Only service animals are allowed
• Service animals exempt from fees/restrictions

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You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.