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Check-inThu, Jul 03
1
Check-outFri, Jul 04
Rooms and Guests1 room • 2 adults • 0 children
Hot-selling
Review - Real experience Alibu Resort - latest 7/2025
10Exceptional
Tổ 14 Đường Đệ, Phạm Văn Đồng, Thành Phố Nha Trang, Khánh Hòa, Việt Nam

Verified reviews from guests who actually booked here

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Content reviews, feedback from users

Reviewed by Business traveler

Reviewed by Couples

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Reviews()
100% reviews from partners and customers booking on Dinogo
10.0
Exceptional
Tuyệt vời

64

Xuất sắc

18

Tốt

10

Trung bình

6

Kém

0

Location

0.0

Pricing

10.0

Services

0.0

Cleans

0.0

Amenities

10.0

Xem tất cả đánh giá Alibu Resort

Latest Alibu Resort reviews from verified users

TN
Tuan Nguyen
Reviewed 09/09/2024
2/10  Not good
1 night  
We opted for Alibu Resort to host our wedding, anticipating a dream come true. We invested substantially, given their assertion of it being their grandest setup yet in July 2023. However, it turned into an unforgettable experience for all the wrong reasons. While we enjoyed the menu tasting at Alibu Resort, the actual food quality on our wedding day fell short. The resort boasted a picturesque ocean view of Nha Trang, yet it offered nothing beyond what other resorts provided. Alibu Resort turned what should have been a joyous occasion into a debacle, especially as the evening drew to a close. It felt as though our special day was held hostage with their deceitful tactics, coercing us to pay for additional services we didn’t request and charging us for items we never consumed. Although I’m not accustomed to writing reviews, I feel compelled to shed light on these unethical practices and caution others. Beware of Alibu’s deceptive practices. Steer clear of this resort or, at the very least, educate yourself about the issues we encountered. Some of the grievances we faced: Alibu Resort’s billing system is a complete mess. We received a final bill that failed to account for several deposits we had previously made. Instead, it inaccurately displayed the entire amount as outstanding, which was not only misleading but also unprofessional. There were discrepancies in drink charges, a recurring issue noted by other reviewers as well. We uncovered discrepancies simply by checking unused cases when we provided our own beverages. A full case was even concealed in ice bins, and numerous drinks were placed on tables to inflate corkage fees. When we raised these concerns, the initial response was denial followed by various accusations and claims. Ultimately, we were assured that any discrepancies would be rectified the next day, with a promise to follow up. This not only proved inconvenient but also reflected poorly on their professionalism, especially as we were eager for our honeymoon and not readily accessible. It hints at dubious practices and blatant unprofessionalism. We hope Alibu takes immediate steps to address these issues and ensures that future guests do not encounter such confusion and inconvenience. Alibu Resort must improve its staff training significantly. On multiple occasions, we had to request utensils when new courses were served. Finished dishes remained uncleared for extended periods, and tables were left unattended. It was as if the staff were daydreaming or occupied elsewhere. The service fell far short of satisfactory. Alibu’s lack of professionalism was evident when they attempted to increase the headcount without our confirmation, despite our prior order and the number of children under six we had accounted for. This blatant disregard for agreed terms was a clear attempt to maximize profit on our special day. Alibu’s unprofessionalism reached its peak when they neglected our expensive cake and photos that we had left behind during discussions. We were never offered assistance or guidance on how to handle them. To worsen matters, there was no follow-up communication from the sales or resort team to check on the situation or inquire if we needed anything, despite their promise to follow up the next day regarding billing discrepancies. This glaring disregard for guest welfare and satisfaction highlights their lack of professionalism. We urge Alibu Resort to promptly address these issues and ensure that future guests are spared such unprofessionalism and inconvenience. We hope Alibu takes our feedback seriously and implements improvements for the benefit of future guests.

Frequently asked questions about Alibu Resort

Thời gian check-in, check-out của Alibu Resort?

Alibu Resort có thời gian check-in từ 14:00 và thời gian check-out trước 12:00.

Alibu Resort có mấy tầng và có bao nhiêu phòng nghỉ?

Alibu Resort có 1 tầng và 105 phòng.

Tôi muốn được tư vấn và hỗ trợ đặt phòng Alibu Resort bằng cách nào?

Hot line miễn phí hỗ trợ đặt phòng tại Dinogo 1900 2083 phục vụ 24/7

How do users rate the Alibu Resort?

Rating based on 10 scores :
  • Location : 0
  • Pricing : 10
  • Services : 0
  • Cleans : 0
  • Amenities : 10
  • What outstanding facilities does Alibu Resort have?

  • Transportation: Airport pick-up/drop-off, Parking
  • Entertainment: Private beach
  • Sports: Diving, Gym room
  • Reception service: 24 hour front desk, Special help, Currency exchange, Luggage storage, Selling tours, Alarm, Safe box
  • Internet: Free Internet
  • Beauty & Spa: Massage, Spa
  • Cleaning service: Daily housekeeping, Laundry service
  • Restaurant service: In-room breakfast, Restaurant, Bar, Coffee shop
  • Child Care Services: Children’s play area, Babysitting service
  • For Business Travelers: Meeting room, Organizing events/meetings
  • Swimming pool and health care services: Outdoor swimming pool, Gym room, Massage & spa room
  • Notes when booking at Alibu Resort?

    General Policy:

    Nicht zulassen rauch

    Nicht zulassen haustier

    Erlauben Organisation von Partys/Events


    Children Policy:

    Kinder ab 12 Jahren gelten als Erwachsene

    Bitte geben Sie die richtige Anzahl der Gäste und das Alter für den richtigen Preis ein


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