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Frequently asked questions about Hanoi Evergreen Hotel
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Notes when booking at Hanoi Evergreen Hotel?
Children from 4 years old will be considered as adults
Children from 2-3 year(s) stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Infants under 2 year(s) stay for free if using existing bedding.
Fees:
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Know Before You Go
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- A car is recommended for transportation to and from this property.
Fees
- Fee for continental breakfast: approximately VND 100000 per person
- Airport shuttle fee: VND 410000 per vehicle (one way)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
Other
- No rollaway/extra beds available
- No cribs (infant beds) available
- No elevators
- Car recommended
Pets
- Pets not allowed