Download App
Support
Booking Search
My order
USD
Destination
Check-inWed, Jul 16
1
Check-outThu, Jul 17
Rooms and Guests1 room • 2 adults • 0 children
Review - Real experience Ibis Saigon South Hotel - latest 7/2025
8.6Excellent
73 Hoang Van Thai Street, Tan Phu Ward

Verified reviews from guests who actually booked here

Average rating

Actual photo taken by the person booking the room

Content reviews, feedback from users

Reviewed by Business traveler

Reviewed by Couples

Reviewed by Family with a baby

Reviewed by Group of Friends

Reviews()
100% reviews from partners and customers booking on Dinogo
8.6
Excellent
Tuyệt vời

38

Xuất sắc

31

Tốt

7

Trung bình

11

Kém

4

Location

8.6

Pricing

8.2

Services

8.8

Cleans

8.8

Amenities

8.2

Xem tất cả đánh giá Ibis Saigon South Hotel

Latest Ibis Saigon South Hotel reviews from verified users

DW
Daver Wilfred
Reviewed 23/09/2024
4/10  Not good
1 night  Business
I checked into the hotel on September 5 and stayed until September 6, 2023. Initially, everything seemed satisfactory and I had a good impression. However, on the morning of September 6, my experience took a turn for the worse. As I stepped outside in search of breakfast and a drink, I encountered the hotel manager at the reception desk. In a friendly gesture, I smiled and nodded at her. Unfortunately, she responded with a cold, unfriendly stare, watching me with an emotionless expression as I walked toward the door. It felt as if she disapproved of my presence or harbored some kind of animosity toward me for reasons I couldn’t comprehend. This left me feeling unwelcome and quite uncomfortable, contrasting sharply with the otherwise pleasant stay I had enjoyed up to that moment. It’s surprising how one negative interaction can overshadow an otherwise positive experience, and this encounter certainly influenced my perception of the hotel. I began to question why the manager had chosen to respond in such a cold manner. The friendly atmosphere I had expected was abruptly replaced by feelings of alienation. Everything else during my visit had been commendable; the staff were generally polite, the amenities were satisfactory, and the overall ambiance had felt inviting. But that one unfriendly interaction lingered in my mind, casting a shadow over my stay. It is unfortunate, as customer service plays a crucial role in the hospitality industry, and the manager’s attitude negatively impacted my feelings about my visit. I entered the hotel with enthusiasm and a desire to enjoy my stay, but this unexpected encounter dampened my spirits. Reflecting on that moment made me realize how significantly one person’s behavior can affect the overall guest experience. It is vital for hotel staff, particularly those in management roles, to foster a welcoming environment for all guests. The incident served as a stark reminder of how crucial it is for employees to embody the principles of hospitality in every interaction. My initial impression of the hotel had been overwhelmingly positive, but the manager’s unfriendly demeanor made me reconsider my potential recommendations to others. Customer service is a fundamental aspect of the hospitality sector, and this particular incident illustrated how easily a positive impression can be diminished. I hoped the hotel management would take this feedback to heart and recognize the importance of cultivating a friendly atmosphere. After all, guests are not just looking for a place to stay; they seek a memorable experience. It is essential for hotel staff to understand that their demeanor directly influences guests’ perceptions. I left the hotel feeling conflicted; I wanted to enjoy my time, yet the aftereffects of that encounter were difficult to ignore. I sincerely hope the hotel can address these types of issues moving forward to prevent other guests from facing similar experiences. Establishing a warm and inviting environment should always be a top priority for every establishment within the hospitality industry.
User's review image for Ibis Saigon South Hotel

Frequently asked questions about Ibis Saigon South Hotel

Thời gian check-in, check-out của Ibis Saigon South Hotel?

Ibis Saigon South Hotel có thời gian check-in từ 14:00 và thời gian check-out trước 12:00.

Ibis Saigon South Hotel có mấy tầng và có bao nhiêu phòng nghỉ?

Ibis Saigon South Hotel có 13 tầng và 140 phòng.

Tôi muốn được tư vấn và hỗ trợ đặt phòng Ibis Saigon South Hotel bằng cách nào?

Hot line miễn phí hỗ trợ đặt phòng tại Dinogo 1900 2083 phục vụ 24/7

How do users rate the Ibis Saigon South Hotel?

Rating based on 10 scores :
  • Location : 8.6
  • Pricing : 8.2
  • Services : 8.8
  • Cleans : 8.8
  • Amenities : 8.2
  • Ibis Saigon South Hotel cách trung tâm District 7, Ho Chi Minh bao xa?

    Ibis Saigon South Hotel cách trung tâm District 7, Ho Chi Minh 7km

    Ibis Saigon South Hotel cách sân bay gần nhất bao xa?

    Ibis Saigon South Hotel cách sân bay gần nhất 15.08km

    What outstanding facilities does Ibis Saigon South Hotel have?

  • Payments: American Express
  • Transportation: Airport pick-up/drop-off, Car rental
  • Sports: Golf course
  • Reception service: 24 hour front desk, Special help, Currency exchange, Luggage storage, Selling tours, Alarm, Safe box, Car/flight booking
  • Internet: Free Internet, Wired Internet
  • Cleaning service: Daily housekeeping, Laundry service, Iron, Steam laundry
  • Disability Access: Entrance for people with disabilities
  • Restaurant service: Restaurant, Bar, Coffee shop
  • For Business Travelers: Meeting room, Fax/Photocopier, Organizing events/meetings
  • General Amenities: Paid parking, Balcony or terrace, Garden/play area, Air conditioning, No smoking, Elevator, Cable/satellite TV, Family room
  • Swimming pool and health care services: Gym room, Steam room
  • Notes when booking at Ibis Saigon South Hotel?

    General Policy:
    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Children Policy:

    Children from 12 years old will be considered as adults

    Children from 2-11 year(s) stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.

    Infants under 2 year(s) stay for free if using existing bedding.


    Save on Travel with Dinogo.comDinogo.com is a rapidly-growing global online travel agency, Dinogo.com is here to help you plan the perfect trip. Whether you're going on holiday, taking a business trip, or looking to set up a corporate travel account, Dinogo.com is here to help you travel the world with cheap flights, discount hotels, and train tickets. Looking to find great travel deals or enjoy the biggest savings on your next trip? Dinogo.com has you covered. With our easy-to-use website and app, along with 24-hour customer service, booking your next trip couldn't be simpler. With Dinogo.com, quality travel services in over a dozen languages including English, Mandarin, Cantonese, Japanese, Korean, German, French, and Spanish are just a call—or click—away.Easily Customize Your Trip with the Best Hotel and Flight DealsIt's easy to customize your travel experience with our robust flight and hotel search filter options and Dinogo.com travel tools like flight fare alerts, deal-finder calendar, and early bird deals. Dinogo.com's secure payment system takes the stress out of travel by providing easy payment options, including credit and debit cards, and Paypal.Featured Hotel DestinationsHotels in ShanghaiHotels in BeijingHotels in Hong KongHotels in MacauHotels in TokyoHotels in FukuokaHotels in SapporoHotels in SeoulHotels in TaipeiHotels in SingaporeHotels in Kuala LumpurHotels in BangkokHotels in HanoiHotels in Ho Chi MinhHotels in Da Nang
    logo_mytour
    Payment method

    DinoGo. is not responsible for content on external Web sites.

    © 2022 DinoGo., an Dinogo Group company. All rights reserved. DinoGo and the Airplane Logo are trademarks or registered trademarks of DinoGo. CRN# 0108886908.