Hotel Grand Orri - Citeureup, Bogor

Many rooms have incorrect facilities. The AC is barely cold. Changed rooms several times. Most rooms don't have AC that's cold. Please. The price isn't cheap, right? Please adjust to the facilities. Don't just want it to be expensive but the facilities and maintenance of the facilities won't be improved. Because the location is strategic, people are forced to come here. Try not being on a strategic roadside this time. It won't sell for sure. The selling price of the facility is 400 thousand but it is equivalent to 150 thousand. It's better to just look for another hotel for those who want to stay comfortably.Please the owner of the Grand Ori Hotel Citerep. Those who become managers on 12 October 2024 in the afternoon at 16, please consider. His attitude is not good. Communication is not good. Unfriendly. The organization is female. Fat. Don't wear a headscarf. I called from the room because I complained that the AC was hot and asked the receptionist to talk to the manager. Then he said he was the manager. I asked to be met in my room to see for myself that the AC facility was not cold. He answered... he can't ma'am. I can't go to my mother's room. I want to go home now. If you don't want it, just get a refund.I gaped at the answer... the customer complained, why did the answer go home? Then I answered. Not all hotels can be refunded on Traveloka. Moreover, I've checked in.He answered. Yes, ma'am. Our hotel is set to be refundableFinally I checked Traveloka and couldn't get a refund. Contact the service provider.And I met the receptionist. The receptionist came into the room. Because I waited a long time, I arrived at the room. I saw a woman who didn't wear a headscarf and was fat. I said... you are the manager I called earlier. He answered: no. It was indeed me who called. The manager has gone homeI answered: his voice is the same as yours. You're the manager, right?He answered: yesI said: why are you such a liar? Just said you're not a manager. The manager is gone. Now you say yes. Wow, wow. How dare you lie so much.He answered: I'm not lying ma'am. I really want to go homeI answered: Well, you said earlier that you weren't the manager and the manager was goneYou can't refund Traveloka. You were surprised that you could get a refund. Here's the proof that you can't get a refund (I'm showing my cell phone). Just like that. When you go to my room, you can see for yourself what the AC is like.And he still doesn't want to go into the room. Call someone else to check. I said; go to the field. How come the manager doesn't know the quality of the products YV sells. Chuckle again.From his lying attitude, please help the hotel owner consider him working. HR is what is important and number 1 is honesty and a sincere service attitude. In fact, the staff are friendly. Like house keeping. That one manager, I'm sorry. There's nothing else, Mr. Grand Mulya Hotel owner. There are lots of job seekers.

Just need to renew it

Locker information, bro, I graduated from Accounting Vocational School, what are the sections🙏🏻 And if you apply using email, do you apply directly?

Just normal

I stayed overnight, October 7 2024, I left my t-shirt. Can you please send it?

Many rooms have incorrect facilities. The AC is barely cold. Changed rooms several times. Most rooms don't have AC that's cold. Please. The price isn't cheap, right? Please adjust to the facilities. Don't just want it to be expensive but the facilities and maintenance of the facilities won't be improved. Because the location is strategic, people are forced to come here. Try not being on a strategic roadside this time. It won't sell for sure. The selling price of the facility is 400 thousand but it is equivalent to 150 thousand. It's better to just look for another hotel for those who want to stay comfortably.Please the owner of the Grand Ori Hotel Citerep. Those who become managers on 12 October 2024 in the afternoon at 16, please consider. His attitude is not good. Communication is not good. Unfriendly. The organization is female. Fat. Don't wear a headscarf. I called from the room because I complained that the AC was hot and asked the receptionist to talk to the manager. Then he said he was the manager. I asked to be met in my room to see for myself that the AC facility was not cold. He answered... he can't ma'am. I can't go to my mother's room. I want to go home now. If you don't want it, just get a refund.I gaped at the answer... the customer complained, why did the answer go home? Then I answered. Not all hotels can be refunded on Traveloka. Moreover, I've checked in.He answered. Yes, ma'am. Our hotel is set to be refundableFinally I checked Traveloka and couldn't get a refund. Contact the service provider.And I met the receptionist. The receptionist came into the room. Because I waited a long time, I arrived at the room. I saw a woman who didn't wear a headscarf and was fat. I said... you are the manager I called earlier. He answered: no. It was indeed me who called. The manager has gone homeI answered: his voice is the same as yours. You're the manager, right?He answered: yesI said: why are you such a liar? Just said you're not a manager. The manager is gone. Now you say yes. Wow, wow. How dare you lie so much.He answered: I'm not lying ma'am. I really want to go homeI answered: Well, you said earlier that you weren't the manager and the manager was goneYou can't refund Traveloka. You were surprised that you could get a refund. Here's the proof that you can't get a refund (I'm showing my cell phone). Just like that. When you go to my room, you can see for yourself what the AC is like.And he still doesn't want to go into the room. Call someone else to check. I said; go to the field. How come the manager doesn't know the quality of the products YV sells. Chuckle again.From his lying attitude, please help the hotel owner consider him working. HR is what is important and number 1 is honesty and a sincere service attitude. In fact, the staff are friendly. Like house keeping. That one manager, I'm sorry. There's nothing else, Mr. Grand Mulya Hotel owner. There are lots of job seekers.