Rate the rooms purely The room was clean. Parking is a little small.What's really bad is the service. Employees on the morning of September 11, 2023, the story is as follows:1. Return the room Then transferred the deposit back 500, which actually had to be 600 and spoke badly.The employee said 500 that was transferred just now. You must transfer it back to this person. (Another customer)We are confused, why do we have to transfer it back?The employee said that the money was transferred to your account, 500, not yours, it must belong to this customer. You must transfer it back.Until my brother listened and asked if it was our fault. She was quiet and didn't answer, but argued that it belonged to this customer and had to be transferred back. My brother asked again, I asked if it was a mistake. So you made a mistake yourself, right? Then they'll put the blame on the customer and ask 3-4 times.She admits that But not a word of apology.So we were told that we had to get 600 back. We just got another 100 back. Why don't you (employee) transfer 500 to another customer and transfer 100 more to us?She said she couldn't. Your money has to be returned as money. I didn't transfer it.So we transferred 500 to another customer.2. When checking the room, the room has been returned. So we asked for the deposit back. The employee told me he would transfer it back to the bank account.So we asked. Didn't they just say that they would return the money?She told me you have 400 hundred?I was confused so I asked again, what is it? I don't understand. Please explain. Not talking like thisAt that time, my brother went to get the car. We live with our other 2 older sisters. They said it's okay if they transfer it back, they transfer it back.But we won't let us We had already started, so I asked back what she had just said. She sighed, shook her head, and made a face at us. Then he said that he happened to have a thousand bills.We have already asked, what was the reason that you said you would return the money just now? Why transfer to and from?My sister doesn't want any problems. So he led us out.*******owner*****Please help train this employee. Service is good...don't call it bad, call it heer. Oh, don't call it service at all. I paid money and didn't come to ask to sleep for free. It doesn't have to be to the point of being treated like a royal. But acting like this is too much. Very unacceptable Let me tell you, I will definitely not come back to use the service here again.1. I made a mistake. Then put the blame on the customer2. There is no explanation of what happened. You suddenly said, do you have 400? You should explain carefully, "I'm sorry, I only have thousands of bills." Convenient to receive cash Or should I transfer it back?The first round should explain that the transfer was made to the wrong account. Can the customer please transfer this back to me? I apologize. But this feels like it's our fault. Then I threw it at him, very confused.3. Speak loudly. Make a face. Even though I made a mistake myself.4. Made a mistake but didn't apologize at all. When our brother asked, he was cornered. To admit that I made a mistake But I don't apologize.5. Problem solving is very poor. In conclusion, I transferred it back anyway. Instead of giving another customer 500 back, we gave another one hundred more. Why do you want to transfer? It's working!!!!!!P.S. The employees who provided service in the afternoon on September 10th provided good service and tried to find a room for me. Explain what happened. Kudos.