Because I had business in Si Samrong District, I was looking for a place to stay in this district. Someone recommended accommodation here and said it was good + it was good to see the comments. Plus, there was a coffee shop that looked delicious, so I decided to contact this place via FB, sending a message to the school at 11:00 p.m. on Friday. There is an automatic response system that says the message has been received. On Saturday morning, the school responded at around 6:00 a.m. Ask for details of people staying, we answer and we ask for information back. Then we informed that If you reserve, we will contact you again. We messaged again to the school at a little after 9 p.m. I want to reserve a room for 2 nights.It must be our bad luck. who contacted this official Or he may be the owner. (We didn't ask) Speak without reconciling the customer at all + let us find accommodation elsewhere. He said that there were a lot of people staying at his place, and the rooms were always full. When we said, "Why do you have to kick out customers?" he said that he wasn't kicking them out, just telling him to find another place instead...The story is that After they responded on Saturday morning, we had 3 questions: 1. Asking to see pictures of the room. 2. Asking if the bathroom was separated for dry and wet. 3. Is the day of our stay free? And we didn't decide to reserve right away. Because you have to ask the members first.The school claimed that we kept talking to them for 2-3 days and they never transferred the money. I don't really want to make a reservation. Is that because we, as customers, don't have the right to ask for information before making a decision? I'm confused.By the way, we say hello at 11:00 p.m. on Friday. Auto-reply system But the human typed to ask us for details about the people staying on Saturday morning. It's like we've talked for 2 days since Friday?! Really?After completing the question and answer, we informed the hotel that if we made a reservation, we would contact them again. After returning from running errands It was around 9:00 p.m. (On that Saturday) I sent a message to the hotel saying that if I wanted to reserve 2 nights, could I pay on the day of arrival? The hotel let us transfer 100%, but we asked to pay 50%, that is, 1 night first and another 50. % went to pay at the event, to which the school responded that there was no guarantee of a room. If someone came to take it, they would give our room to that person. So we called to talk instead. Because it would be better to talk than to type. Instead of the school saying that you have to transfer the entire amount and not refunding the money in any case, the school chose to say that the school has the cheapest price and nowhere else will they pay only half! .. which is not true. There are many schools that pay 50% as a deposit first or can pay on the day of arrival. In the end, the school chose to tell us that Customers are better off looking at other accommodations. Instead of talking with us to get on the same page. We told that employee that We felt very bad about his speech - he replied that He felt bad too! This is what the service provider says..A 12-minute telephone conversation is something where we can feel the unloveliness of the other end of the line. Not having a service heart, being arrogant because he always says “Our accommodation is always full.” “My accommodation is very cheap, only 500 baht. There is no place that will let you pay half the price. You can check.” “If you really want to reserve it. You must have transferred it to me. Don't come and ask a lot of questions” and also say "to be fair" 3 times... We think that if he is really fair Should they let us pay 50% first? We've never seen his room before. When I arrive at the event, I don't know if I'll actually get a room or not, etc., but that's it. Still insisting that we pay 100%, so we asked if we paid for 2 nights and it turned out that we couldn't sleep, such as the next room being noisy, encountering insects, or unexpected events occurring. Can I get a refund? ... Instead of answering no, that employee Instead, he chose to tell us that If you're looking for the perfect place to stay Let's go look elsewhere... which is a different matter. He just couldn't answer. We were ready to acknowledge and follow the rules, but in the end we decided not to reserve. Because I don't want to have problems while staying again. because we have small children with usThese are the words and behaviors of accommodation providers that everyone says are good. We must have been unlucky enough to encounter another part.. At the end of the conversation, we called Sabai Sabai Resort instead. The staff were very nice. We paid 249 baht more than Theerada Resort in exchange for a good welcome. The staff spoke very well and sweetly. Any questions we asked were answered in a friendly tone with advice and we were able to reserve a room right away. No need to pay in advance. Pay on the day of arrival or check out. If you want to stay longer, just inform us the next morning. I recommend staying at a comfortable, comfortable resort. It's in Sawankhalok District, about the same distance. But you get much more peace of mind and better service.P.S. It may be our own misfortune that we encountered this event. In fact, it may not be like this.From my direct experience, I WOULD NOT RECOMMEND this hotel due to owner/staff’s manner is unprofessional, no service mind, no friendly, solve problems by asking customer to find new hotel replaced. Payment 100% without refundable if cancellation.I RECOMMEND Sabai Sabai Resort. Expensive than this hotel a little but staffs there provides excellent service with friendly and helpful characters. You can book and pay at hotel.