The Bono Hotel Pekanbaru
8.2
Excellent(965 reviews)
Jl. Riau No.Kav. 22, RW.No. 103, Padang Terubuk, Kec. Senapelan, Kota Pekanbaru, Riau 28155, Indonesia
+62 761 8656000
+2
Hotel Description
Bono Hotel Pekanbaru
The Bono Hotel Pekanbaru, located at Jl. Riau No.Kav. 22, RW.No. 103, Padang Terubuk, Kec. Senapelan, Kota Pekanbaru, Riau 28155, Indonesia, is a welcoming destination that offers guests a blend of comfort and convenience in the heart of Pekanbaru. Surrounded by vibrant local culture and notable attractions, this hotel is just a short drive from the Masjid Raya Kota Pekanbaru, which is renowned for its impressive architecture and spiritual significance. The hotel boasts well-appointed rooms designed for relaxation, featuring modern amenities, plush bedding, and soothing decor that creates an inviting atmosphere for all travelers.
Special amenities include high-speed Wi-Fi, a well-equipped fitness center with elliptical machines and free weights, and one of the few indoor pools in the area, ensuring guests have a variety of options for recreation and relaxation.
Transportation is made easy with the Sultan Syarif Kasim II International Airport located just 23 minutes away by taxi, along with convenient public transport options nearby, including various walking distances to local pharmacies and transit points.
The hotel prioritizes health and safety with strict hygiene protocols in place, ensuring a safe environment for all guests.
Guests can engage with local culture by visiting nearby sights like Masjid Raya An Nur and Pasar Bawah, or enjoy outdoor activities at Alam Mayang.
Dining options nearby include local favorites that provide authentic culinary experiences, making it easy to explore the rich flavors of Riau.
We invite you to experience the hospitality and unique offerings of The Bono Hotel Pekanbaru, where comfort and local charm await.
Special amenities include high-speed Wi-Fi, a well-equipped fitness center with elliptical machines and free weights, and one of the few indoor pools in the area, ensuring guests have a variety of options for recreation and relaxation.
Transportation is made easy with the Sultan Syarif Kasim II International Airport located just 23 minutes away by taxi, along with convenient public transport options nearby, including various walking distances to local pharmacies and transit points.
The hotel prioritizes health and safety with strict hygiene protocols in place, ensuring a safe environment for all guests.
Guests can engage with local culture by visiting nearby sights like Masjid Raya An Nur and Pasar Bawah, or enjoy outdoor activities at Alam Mayang.
Dining options nearby include local favorites that provide authentic culinary experiences, making it easy to explore the rich flavors of Riau.
We invite you to experience the hospitality and unique offerings of The Bono Hotel Pekanbaru, where comfort and local charm await.
The Most Outstanding Trait
1. 4 min drive to Masjid Raya Kota Pekanbaru
2. 23 min drive to SSK International Airport
3. Some guests complained about the bathrooms
4. Some guests complained about the restaurant
5. The fitness center has elliptical machines and free weights
6. One of the few hotels in the area with an indoor pool
9.2 Exceptional
Location rating
Top sights
Masjid Raya An Nur Riau Province
8 min
Pasar Bawah5 min
Rumah Singgah Tuan Kadi16 min
Alam Mayang26 min
Masjid Raya Kota Pekanbaru17 min
See more Interesting locations
Good to know
| Check-in | 14:00 |
| Check-out | 12:00 |
| Location rating | 9.2 |
| Nearest airport | Sultan Syarif Kasim II International Airport |
| Travel time to airport | 23 min |
Nightly price (Only for reference price for sample day)
Check-in: Thu, Nov 14
Check-out: Fri, Nov 15
$32
$33
$33
$37
$34
$41
$47
$43
$46
Recommended properties nearby
Location
Jl. Riau No.Kav. 22, RW.No. 103, Padang Terubuk, Kec. Senapelan, Kota Pekanbaru, Riau 28155, Indonesia
Airports:
Sultan Syarif Kasim II International Airport
Taxi: 23 min
Transit: 1 hr 9 min
Transit:
Apotek Harapan Bersama
Walking: 10 min
Sinarmas 1
Walking: 1 min
Sinarmas 2
Walking: 1 min
Nearby locations
9.2
Exceptional Location
Amenities and Facilities
Parking & transportation
Parking
Valet parking
Airport shuttle
Pets
No pets
Services
Front desk
Baggage storage
Concierge
Full-service laundry
Elevator
Wake up calls
Turndown service
Languages spoken
English
Indonesian
Accessibility
Accessible
Business & events
Meeting rooms
Food & drink
Restaurant
Room service
Breakfast
Breakfast buffet
Wellness
Fitness center
Elliptical machine
Treadmill
Weight machines
Free weights
Spa
Internet
Wi-Fi
Pools
Indoor pool
Outdoor pool
No hot tub
Rooms
Air conditioning
Reviews
100% reviews from partners and customers booking on Dinogo
7.5
449 reviews
Wonderful
210
Excellent
95
Good
47
Below Average
23
Not Good
73
Rama Sumargo
3/5
So far it's good, but not worth itThe first time we arrived, the lights went outThe AC is not strong enough to make it cold during the dayOrder for 2 flavors, order 11 star bad wifiThe swimming pool can't be seen, it's really dirtyThe TV is not AndroidCleanliness is a bit lacking 4 out of 5Service 2.5 out of 5If possible, there is an elegant fragrance, thanks Bono
Hardi Bachdim Tanjung 82
4/5
Good
Room 4
Service 4
Location4
Rido Harianti
2/5
Reading some reviews, I thought I was the only one who experienced bad service at this hotel...When I checked in at 8 or 9 pm after holding an event here, I went to my room, when I went downstairs I wanted to find something to eat, I happened to need an extra key for my colleague, because we left the hotel in different places, when I asked for an extra key The FO person said I had received 2 keys with a curt face and tone, even though I only received 1 but the FO insisted that I had received 2, then the FO colleague who was guarding at that time reprimanded his friend a little, then I was given an additional key...The next day at checkout, I went to the fo to give the key, I was told to wait because the fo contacted HK to check the room...I waited a very long time, 10 minutes -15 minutes...just kept quiet, told to sit down, no...I asked again and was asked again..wkwkwkThe hotel service is really funny...Obviously I'm irritated by the unfriendliness of this fo at The Bono...I've been waiting for a very long time, HK can't confirm about the room...After that phak fo told me I could leave, without apologizing for taking so long... no thanks...However, a hotel doesn't just sell rooms, it also sells services.The rooms are not as good as in the photos, dirty...But for food, drinks, thumbs up for the chef...Repaired again, it's a shame it's a 4 star hotel but the service is bad...People will definitely think again about staying here again...
Selvi Ayu
1/5
the service is very bad, the staff is very impolite, the water is yellow, the walls are plywood, not soundproof, the rooms are dirty. Regret staying here
Inda putri didandaa
1/5
Bad and impolite serviceRooms are not cleanDirty toiletDirty waterBidet too loudThe room is not soundproof and the walls are made of plywoodVery unrocemmemded
Mella Bachtiar
1/5
The bathroom water is yellow like sewage, the bathroom is dirty, not very soundproof, the only barrier is made of plywood. In the room there is only a night light, no bright lights. Very bad service, impolite! I don't really recommend this. I hope you can evaluate very well a large and strategic hotel but the quality is not great
Okta Rindiani
1/5
VERY BAD QUALITY, DIRTY TOILET, YELLOW WATER, NO BRIGHT LIGHTS THERE ARE ONLY 2 BED LIGHTS, BAD SERVICE, RUDE EMPLOYEES, FORCED TO OPEN THE DOOR BUT WHEN ASKED NOT ANSWERED, ROOMS ARE NOT SOUNDPROOF, EVERY ROOM IS JUST IN A TRIPLEX BOUNDARY, DOOR THE BATHROOM IS OFTEN LOCKED, THE SHOWER ABOVE CAN'T BE TURNED OFF, THE BIDET IS VERY LOUD, THE GLASS IS DIRTY, THE POINT OF CLEANLINESS, THE SERVICE IS NOT VERY VERY MUCH
thasya amelia
1/5
Bad service and very impolite. The room is not soundproof at all, the walls are plywood. The sound of chairs sliding from the next room could be heard. Critical. Ruined our mood.
raden laksito
1/5
Bad service, especially marketing who handles corporate orders, we rent a lot of rooms but the service is very poor and disappoints me, thank you
DehanvV
3/5
Price is okay, but the place looks and feels rundown - carpets in the elevators and corridors are coming up at the edges, have water damage in some places, and are dirty. However, the staff are friendly and it was easy to book with the Marketing Team via WhatsApp.
Room 3
Service 5
Location4
Mutia Kumala Sari
1/5
Really regret ever staying here 😑😑😫The room was dirty, the toilet was dirty and rusty, the water was yellow, the towels were dirty, when I entered the room the room looked like it hadn't been swept but there was some rubbish from the previous occupants, I didn't get any room slippers, even the toilet in the restaurant was sorry, the restaurant food wasn't good, the salad wasn't good fresh 😮💨😮💨😮💨
Muh. Adek
4/5
The hotel is good, strategic location, aesthetic design. The only drawback is that the lighting is a bit dark. the rest is OK. Recommended for staying in the city center, lots of snacks around the hotel.
M. Irvan
1/5
Called at half past one, asked to try early check, because I was bringing a 6 month old baby. Delivered will be attempted.Because there was no further confirmation so I waited elsewhere.When he arrived at 4pm, he said the room was not ready, and there was no attempt to apologize or calm him down. After waiting a long time it turned out that the sheets and pillows were not clean and looked dirty. The process of asking for a replacement also took a long time, the telephone room also didn't work, so you had to go back and forth.The only thing that's okay is the bellboy when delivering goods.BIG BIG NO FOR THIS HOTEL, NEVER COMEBACK HERE AGAIN!!!
Monalisa Sembor
2/5
No way... stayed here for a few days for an event, but it was disappointing. Service so bad.In the middle of staying for 3 nights, on the last day I was asked to ask for a room with the excuse that someone had already booked it from another group. As far as I know, guests who are already inside should take priority.. 😅After quickly moving rooms because there were still other activities, it turned out that my original double bad room was changed to a twin, the condition of the room was much different with the bed not being clean and smelling musty. Sadly, the receptionists serving at that time couldn't smile, I don't know why... 🤓There was another spa sign on the 6th floor, if I'm not mistaken, when I got there, it turned out there was nothing to call reception to order... trying to call reception couldn't work, so I called them to the reception phone number on Google because I was really tired...told to wait a few minutesI waited 3 hours but it never came 😂😂😂Decided to sleepBut all good for breakfast at the hotel, the food is ok, the restaurant staff is not as friendly as at the reception lol 😅 anyways Bad experience... if I go back to Pekan Baru I don't want to come here again preferring to try another hotelI hope it doesn't happen to all guests
Rolan Mahendri
1/5
It's very bad and the service is not good and friendly, to park for a while waiting for guests for an event at the Riau governor's office, you can't park in front, the employees said, the parking has been purchased by the KPU for KPU people.
Rafi Safiq
1/5
Park for a while to pick up guests for an event at the Riau governor's office, you can't park with Bono Hotel, they said the parking has been purchased by the Riau KPU, so you can't park for a while
Pani Eirene Sitorus
1/5
It's already 15.30 but the room is not ready. And I've called beforehand to be prepared
Laresa Kiano Kaindra
5/5
The beginning here was a bit disappointing but Bono and his team, especially marketing, Mrs. Reni, were responsible for everything and handled it well according to our needs.The point is, we like coming here for breakfast and there are lots of choices and the pool is safe for children because it's indoor so it's not too hotAnd the location is also safe near the mall and also lots of the best culinary attractions
Syafta Saputra, S. AP
5/5
One of the hotels in Pekanbaru with very good service
Kristina Panjaitan
5/5
For the service at this hotel, the staff are friendly, the food is delicious, especially the lontong and lupis.