***It's long, I recommend reading to the end** We have reserved accommodations here. Booked two weeks in advance and stayed only a few hours the day before. The hotel called and said they didn't have the room we reserved, forgot to book. The room on the day we booked collided with another hotel that had been reserved for two nights. Is that possible? So I changed to another room for the same price, but the other room we weren't going to stay in. Plus, the room looked worse than not beautiful. We booked because we wanted that room. Even though we reserved it for two weeks, did the accommodation not book itself? yes? If it was the same price, we said we would take the same room if the accommodation would charge this price. When calling to talk to the hotel, he spoke badly and seemed annoyed. We were annoyed and said we would try contacting the customer on that side first and hung up until we called a second time and spoke badly. Said that he had found a room for us and we were fine with it. We were relieved for a while. I asked to check the room I could find. The accommodation looked annoyed and told me it was the same room, just the trees were different. I was confused and would drag out my voice to explain. We paid two thousand. Believe it or not, the hotel never apologized. No matter how many times we talked, they never said it. We were okay with getting another similar room (not the room we originally booked). But I talked to my girlfriend and said, I don't want it, it's better than encountering a service like this with a sarcastic tone like this and before pressing hang up, they drag out the sound of sarcasm. So we called to cancel and asked for a truthful review that this type of service couldn't handle the accommodation, so it was sarcastic in return. Came with a happy voice, which I knew was sarcastic, so I typed in Line saying please answer nicely. The accommodation was lost and he replied that he was sorry and would transfer the full amount back. And the accommodation disappeared again and came back to tell me that next time I would stay free for 1 night. Whoever is going to stay, go. But if we give it for free, we won't go. If we don't say that we will give a truthful review, will the accommodation think about it and will apologize and offer us a free stay?? Service and mouth like this The accommodation might be free because we said we would review it in the provinces, so are we keeping it or not? Well, I'm responsible. Nowadays, social media is very fast. In fact, we even have a review page. I just didn't leave a review because the owner has apologized, but I believe that my actions will definitely have consequences. If the owner has the mindset and service mind, bad service like this would probably be spread through word of mouth and it's creepy.