BRAVO Hotel

I want to give a fair and honest assessment according to what I feel. The initial entry was well received. The men serving were friendly and explained things well and clearly. It turned out that when we entered the room, in the toilet, there was water dripping on our heads when we were sitting to urinate. Then I complained and it was received well and friendly. There were also men, maybe supervisors or employees too, the people answered very friendly. I am very happy to be needed well like that. In fact, I already intend to stay there again one day if I want to leave the area. I've even asked about airport transfer services. Definitely will stay again. But when I wanted to check out, I handed over the room key, suddenly there was a female receptionist, saying wait a minute, sir, check the room quickly. I asked, would you like to check if there are any missing items, in other words, we are suspected of stealing hotel property. Even though at that time I said I was in a hurry to catch the ship which was leaving in 5 minutes. Turns out he was still told to wait. I am very offended by such treatment. I understand maybe that's the hotel's SOP, but I think it needs to be reviewed, how to avoid making customers feel suspicious like that. Improve security services somehow so that your property is safe without having to make us wait and feel suspected of stealing. That's very inappropriate. I think that was the last time I stayed there. I don't want to go there anymore. Even though it was good from the start, now I don't want to stay at this hotel anymore. Change the SOP

The facilities and price are comparable, equipped with a view from the rooftop.

The place is clean and comfortable, price is 275K/night including breakfast, only on the 2nd floor & 3rd floor the rooms are small, except on the 4th floor the rooms are spacious, the price is the same. If you stay here, just ask for the 4th floor, there are only 2 rooms available on the 4th floor. There is no car park, if you want to park your car near the beach. All the employees are friendly, no one is indifferent.

comfortable

Nice and comfortable

I want to give a fair and honest assessment according to what I feel. The initial entry was well received. The men serving were friendly and explained things well and clearly. It turned out that when we entered the room, in the toilet, there was water dripping on our heads when we were sitting to urinate. Then I complained and it was received well and friendly. There were also men, maybe supervisors or employees too, the people answered very friendly. I am very happy to be needed well like that. In fact, I already intend to stay there again one day if I want to leave the area. I've even asked about airport transfer services. Definitely will stay again. But when I wanted to check out, I handed over the room key, suddenly there was a female receptionist, saying wait a minute, sir, check the room quickly. I asked, would you like to check if there are any missing items, in other words, we are suspected of stealing hotel property. Even though at that time I said I was in a hurry to catch the ship which was leaving in 5 minutes. Turns out he was still told to wait. I am very offended by such treatment. I understand maybe that's the hotel's SOP, but I think it needs to be reviewed, how to avoid making customers feel suspicious like that. Improve security services somehow so that your property is safe without having to make us wait and feel suspected of stealing. That's very inappropriate. I think that was the last time I stayed there. I don't want to go there anymore. Even though it was good from the start, now I don't want to stay at this hotel anymore. Change the SOP