1. RoomThe room is not suitable for the price. I understand that because it supports pets. But you can make it better (if you want to) but the view is good from the room (this is good, it's considered good). has an advantage over others, the view is really good, the atmosphere is beautiful)2. There are no necessary amenities such as a microwave and refrigerator (I understand that cooking is not allowed, but the hotel's restaurant is not open until night).3. BreakfastBreakfast includes only coffee (suitable for adults). The child has nothing to eat), bread (timer set for 5 minutes, considered coming and going), butter (not added, just lumps the size of pebbles. and there is no other substitute such as condensed milk or jam), rice porridge (always added, normal taste, standard according to the cook's preference each day, inconsistent taste)4. Basic equipmentThe shower is not clean, there are a lot of ants, the lights are not on, the old TV has a convex screen, the cable is not good, the Wi-Fi does not reach the room, the water heater is broken. And it is not safe in the wiring, the power plug has no ground wire, the room door is deteriorated, the blanket is old, the air conditioner cannot adjust the temperature.5. EmployeesNeed to improve understanding of services Understand the accommodation's services and various information Follow one person. Go fuck someone like that. And then come back again. and take better care of customers Including having to practice smiling. and conscience in providing services Good people are very good. I don't know, it's just blurry.6. Light and BrightnessIt is considered dark in many places. There are no points that should be there. The walkway has no lights. The accommodation sign has no lights. Hard to find at night If compared to accommodations across the street or nearby, it is considered very dark.7. Reservations and information provisionReservation is a little difficult. There is no information to tell what is in each room. There is no follow up with customers and transfers into personal accounts are considered unsafe.The reservation part should not be called a reservation. call for payment Because the full amount is charged and paid in fullCan't remember the customer Every time I call, I ask every time, even though it's my mobile number. It should be recorded that customers who have reserved will be more impressed. And the website doesn't have enough information about how many types of rooms there are, what prices, how many rooms, and what amenities they have. There are no more than 20 images used repeatedly.thank you