○Let me first say that every time I come to Kaeng Khoi I stay here every month (2 days, 1 day), but the incident that happened, I don't think it should have happened at all.I stayed 12, 13 asked to change room, 14 stayed.(Request to change because there are a lot of cars, give a room at the corner of the intersection, noisy, can't sleep)○The event occurred on 14/07/65.I am staying at this apartment for the 3rd night.In the morning I went to work and asked the housekeeper to come clean for me. (Which should be clean, right?)5:00 p.m. I came back from work (I also took a clip before entering the room) and saw that the bedside was not clean and there was still hair on the mattress. Mine is on the mattress and under the bed.(Taken because the item may be lost. I repeat, it may be lost.)I think the housekeeper should clean more. So I went down to ask the clerk and he said that I would like to ask the housekeeper first. In the meantime, I went out to buy food and when I came back, the clerk came back and said that he had talked to the housekeeper and that he had cleaned it up and that was it (pulled face and sounded a bit fierce).So I asked to borrow a vacuum cleaner, but there wasn't one here.And then asked again: "Didn't you change the bed sheets?The clerk (female) replied, "If you stay for 2 nights, the sheets won't be changed for you." Just mop the floor and bring 2 bottles of water." (Probably means the same customer stayed for 2 nights.)with doubt and shock So I asked again in a shocked tone, "Aren't you going to change the bedsheets for me?" My tone might sound a little fierce. (I paid money to stay, six hundred baht per night. I didn't ask to stay for free. It should be the same standard every day)After that, they turned their backs to each other and seemed to have lingering emotions.Not long after I went up to the room, a strange number called. He said he was the owner of this apartment, explaining in a scolding + angry tone.which is more protective of subordinates than customers (There is an audio clip) During the conversation, he tried to explain in a slightly angry tone. To which I explained that I didn't yell at him. Here, I dare you to turn on the CCTV camera.(As he explained, there seemed to be a clerk's voice beside him, and as if he was thinking about it, his voice became softer.)And after we finished talking, he stubbornly cut off the call. and left me confused**What did I do wrong?After this, I am not a bully or an insulter. I criticize for cause. If a person with a good mind set will develop If you don't have it, it doesn't matter.1. The clerk did not explain to us to the end. Go sue the dorm owner. To come explain or continue. Personally, I think that the clerks here don't have the skills or attitude. Lack of emotional and decision-making potential2. The apartment owner doesn't care about the customers' feelings at all. For me, I think Apartment owners should at least have a good attitude. Then ask the customer with good manners and polite words. A sweet voice said, "If there are any mistakes, please apologize." Then go and make things better. Do not call the customer to criticize them for clarification or scold them in an angry tone on behalf of your own subordinates. (It's like I owe him a debt.)3. I, the customer, paid the full amount as specified here. And I should get full service as well. I chose to stay here because seniors had recommended it many years ago. Maybe because it's near Kaeng Khoi city, but that senior doesn't come here anymore. Probably because you encountered the same thing as me.4. All of this has been recorded by the cameras here. (If he doesn't delete it first) As for me, I will keep the video clip and audio clip of the apartment owner to remind or warn anyone that"For whatever reason Don't miss coming here."