Erawan Resort

Ready to receive customers

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A room priced at 350 has a refrigerator and air conditioner. It is considered cheap.

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Stay date 4-7 October in the past period. The receptionist is friendly. The accommodation was clean and tidy. It's just in the alley but it's not a problem. There is convenient car parking and it is in the city. Worth the price because during that time it was very difficult to find accommodation.

Went to stay during MotoGP. The room was clean and the area was shady and natural. There is ample car parking. Overall ok.

"Very bad." It would be the last year to go to MotoGP Buriram. Organizing a MotoGP event is a good thing for tourism and the motorsport industry for Thailand. But what follows is management. Event quality Quality of service Including rooms in the area, service facilities, restaurants, things that many people encountered when going to the MotoGP event in Thailand these 2 times are: Accommodation problems There are no standards, price gouging, accommodations being switched and so on. This will cause tourists to become bored and be taken advantage of by accommodation operators. Including myself and my friends. We reserved 3 rooms for 2 nights, an air-conditioned room named "Phiromsuk", reserved since the beginning of the year. which had all been paid in full, but on the day of the event when we traveled to Buriram and was given another place to stay "named Erawan Resort" which was further away at the point. But that was the first thing. that makes us feel It's a trick to make a reservation. Then go stay at another place where the price should be much cheaper. The reservation taker doesn't call to notify customers when there are any changes. But what can I do? I'm forced to. At least I have a place to stay and air conditioning. I left Bangkok around noon. Arrived in Buriram around 7:30 p.m. Two friends who had gone before had checked in and had been waiting since afternoon. I arrived to pick up the room key at the lobby around 8 p.m. Me and another friend went into the room to take a shower. Then I went out to eat with friends. Came back around 2 a.m. Just after taking a shower, the power went out immediately. Then we informed the room staff to come and check. It turned out that they sent a security guard to come look. The security guard was naive. He said that this room used to have a broken electrical system from a guard. 3-4 days ago I thought it was repaired. I asked if it couldn't be repaired. Is there room to change? He said it all. So I called the lobby and asked about the price. It doesn't have air conditioning. How do you charge us a price? He informed that he had to ask the owner, "We paid for an air-conditioned room. There will be no air conditioning. Is there electricity to use?" But he was able to solve the problem. The security guard said that the electrical plug in the refrigerator had electricity and would bring a fan to turn on instead. "After that hour, I made up my mind. Use a flashlight from your mobile phone. Turn on the mobile phone light to take a shower/go to the bathroom. Saras is very miserable. He calms down and goes to sleep..... Luckily, it rained during the day. So it's not very hot. Otherwise it's definitely a game. Probably hot chips.... Tomorrow morning, I'll go change rooms. When morning comes, I go change rooms. It's just in time for Sunday. People watched the actual MotoGP race. Many people returned. So there is a lot of room left to change. But when talking to the staff, I asked why you gave us the problem room, even though it was just repaired 2-3 days ago. They said no, they've never repaired it, the security guard doesn't know anything about it. The employee asked me back. Did you leave the air conditioning card plugged in all night? It broke. Oh, we arrived at 8 p.m. Insert the card to turn on the air conditioner. 8pm to 2am if it breaks Your accommodations are "terrible". If I arrive in the afternoon It's been open since the afternoon, so it's probably already destroyed by 5 p.m. And at night, will I be able to sleep with air conditioning? It's a very retarded question.. What part of the brain cells do you use to ask a customer a question like this? Too much irresponsibility from employees I told you to go talk to your boss. There are no lights, no air conditioning. How do I fix it, reduce the price or not? Come back this evening and I'll come and get the answer. When I'm done watching the moto. I then went to eat with friends and arrived at the accommodation around 2:00 AM. Come back and ask the staff. Tell about the room fee for the first night What does your boss say? He said he couldn't give a discount. Employees do not have the right to reduce prices. Oh, let me ask Mr. Mr. Is the answer consistent with when I left the story? Really taking advantage of tourists. If the room is good and of good quality, how much will we pay? It's not a lot of money to pay. But quality and responsibility Is there any accommodation? Each room was provided with only one bottle of water. Even though the accommodation standards Schools and others give 2 bottles per day of stay. When you see something like this, you feel like the people who made the rooms here There is not much morality, the rooms are not of high quality. "Next year, one of me probably won't go. Goodbye MotoGP Buriram." I would like to tell everyone who is going to make a reservation. Ask again that you will be able to stay here, right? It's not a reservation. Then find cheap or low-priced accommodations elsewhere for us to stay instead. If anyone goes to stay here, please take heart. The name is "Erawan Resort" and responsibilities will be thrown around. And there was no responsibility. And accommodations that you shouldn't reserve because once you've reserved them, you will be bought accommodations elsewhere, which is "Phiromsuk". Enough is enough, it's over. It sucks. Bye bye MotoGP.

The worst resort I've ever stayed at. The air conditioner was not cool (there was no cold at all). The hotel technician came to see that we had broken the air conditioner. Arguing with the customer again Even though it wasn't cold in the first place The next day I moved rooms. The water heater doesn't work. So I had to take a cold shower again. It's not our room, it's just one room. My friend's air conditioner was not very cool. The water heater didn't work either. If you stay here, I recommend you not to come. Better to stay somewhere else. Disappointed with the money. Disappointed with the relaxing atmosphere.

Very bad. Stayed on October 5, 6, 2019 to come to the moto gp event to receive keys at 7:30 p.m., room 419. The bathroom had a bad smell from pipes everywhere, but the windows couldn't be opened. At 3 a.m. the power went out in only one room in the whole hotel. Called the staff to come look and said he wanted to change rooms. The staff said that every room was full. I understand that there are many people staying during this time. So let's take a look at the electrical system. Said it couldn't be repaired. But there was a power plug and the refrigerator had power, so the staff brought a bunch of plugs and a fan to connect to sleep. We heard on the radio talking to another employee that the power was out in this room and the same symptoms happened again. 2,3 days ago it was Wow!!! You have to make up your mind to sleep with a fan and steam with the smell of bathroom pipes. And it gradually became hot and stuffy because the windows couldn't be opened. In the morning, go tell the counter staff that you will What are your responsibilities? Instead, he said he didn't have any. Then I told you, do you always turn on the electrical appliances' lights and then turn them off? I'm confused!! I started to feel better. Do your best to just change rooms because someone has already left and because some people watched the car race and then came back, do you like this? But they charged us the full 1,000 baht per night. Plus, I just found out from the friend who made the reservation that they actually reserved accommodation elsewhere. But why did you let us and our friends stay here? Why do you guys treat tourists like this? From a room of a few hundred plus the price has doubled. Still encountering this kind of service, it's really bad. I came to see a 2 year old race car and Moto GP probably won't go next year.

No, I've never been there.