首爾後花園民宿-S.G HOUSE-新村精品商旅

Before making a reservation, please inquire individually about the "number of square meters" of a double room with a double bed in Dongdamen Branch and Sinchon Branch.The customer service of the Dongda store clearly told us the "number of square feet" of the unit.But the answer for the Xincun store is 15 square feet (as shown in Figure 1)We have no concept of "square feet" and "number of square feet"As a result, we mistakenly thought that the "square footage" of the Sinchon store was larger than that of Dongdaemun, so we booked a room directly.Until we arrived and saw the size of the room on the day we checked in, we were dumbfounded.We should check again that night to see if we arranged the wrong room or did we book it ourselves?So much so that we asked again to confirm the "number of square meters" of the room we booked (as shown in Figure 2)We found something was wrong, so we went online and converted the "square meters" in Figure 2 to how many "square meters"?Once converted, the number of square meters is about 4.5 square meters.The two of us couldn't walk with our two 29-inch suitcases flat.Even if I want to pack my luggage, I can’t spread it out.Because it is run by Taiwanese and I have watched the program introduction, it will give me more trust points.I just didn't expect the hardware to be like this when I arrived in the room.I feel like I've been cheated right nowWe also asked if we could change to a larger room at Dongdaemun B&B or Sinchon Branch?The reply I received was that rooms at Dongdaemun will not be available until January 1.Larger rooms in the Xincun store can only be exchanged between 12/17 and 12/19.We thought this would be too much trouble, so we might as well keep the status quo.During this 6-day stay, the bath water was still hot and cold from the first day. When I took a bath on the second day, I still found that the situation had not improved.Is the reaction normal?The online customer service replied "I'm very sorry.This issue has been notified to the boss and has been dealt with.We will improve as soon as possible"The temperature was close to 0 degrees for several days, and it felt like taking a combat bath.When I took a shower on the last day, the situation still hadn’t improved.I was fully looking forward to staying in the Back Garden of SeoulHowever, because of the above situation, we were very dissatisfied with the quality of our accommodation this time.However, the service is generally good. The service staff in the morning will ask us almost every day if we would like to clean the room for us. Thank you very much for his concern. It is a very considerate service.The service staff on the night shift also assisted us because we didn't know how to use a microwave.The location is also very good. You can take the subway within about 5 minutes' walk. The living functions are very good. The disadvantage is that the hardware is really bad...