조아텔

To attend the Mud Festival on the weekend, I booked and paid for accommodation in advance on Tuesday of that week and visited.However, when I arrived, the motel said there were no rooms and at first claimed that this happened because ㅇㄴㅈ did not close the room, then contacted ㅇㄴㅈ and handed me the phone. When I explained the situation, ㅇㄴㅈ explained that the closing of the accommodation was of course the business owner's responsibility and that it was not ㅇㄴㅈ's job. Then, after speaking with the business owner again, he called me again and said that he was sorry for such an unexpected incident as he could not communicate with the business owner first, and that he would cancel the accommodation and give me 50% of the cancellation amount as compensation. It is clear that the business owner is at fault, but the company instead tries to compensate and maintains an attitude of not knowing if work will continue, and in the end, they say that they would not have sold the room if they had contacted me in advance to inform me that they would be late. Does this make sense? The motel couldn't at least actively apologize and resolve the situation, but at first they avoided taking responsibility for it, and eventually they blamed us for checking in late. This is my first time experiencing something like this while traveling. I set off from Seoul to Boryeong with a reservation for accommodation, made a reservation 4 days in advance for the festival, made a schedule, and visited, but it ruined not only my mood but also my weekend, which should have been happy.

Clean and comfortable!!!The owner is also kind.I recommend it haha

The building parking lot is small, but you can use the nearby public parking lot for free.There's a market nearby, so it's great for eating or looking around.The room was larger than expected which was nice.I think it would be good if you paid a little more attention to the hygiene of bedding.

The room is spacious and has good air conditioning and running water. The room feels old.There was a rotten smell on the surface of the water and beverages, possibly due to a refrigerator malfunction.The refrigerator in the other room was fine.

A place to rest for a day after traveling with friends. The building was old, so it wasn't great, and the air conditioner was broken at the top and bottom, so it wasn't great.

To attend the Mud Festival on the weekend, I booked and paid for accommodation in advance on Tuesday of that week and visited.However, when I arrived, the motel said there were no rooms and at first claimed that this happened because ㅇㄴㅈ did not close the room, then contacted ㅇㄴㅈ and handed me the phone. When I explained the situation, ㅇㄴㅈ explained that the closing of the accommodation was of course the business owner's responsibility and that it was not ㅇㄴㅈ's job. Then, after speaking with the business owner again, he called me again and said that he was sorry for such an unexpected incident as he could not communicate with the business owner first, and that he would cancel the accommodation and give me 50% of the cancellation amount as compensation. It is clear that the business owner is at fault, but the company instead tries to compensate and maintains an attitude of not knowing if work will continue, and in the end, they say that they would not have sold the room if they had contacted me in advance to inform me that they would be late. Does this make sense? The motel couldn't at least actively apologize and resolve the situation, but at first they avoided taking responsibility for it, and eventually they blamed us for checking in late. This is my first time experiencing something like this while traveling. I set off from Seoul to Boryeong with a reservation for accommodation, made a reservation 4 days in advance for the festival, made a schedule, and visited, but it ruined not only my mood but also my weekend, which should have been happy.