Incheon COCO Hotel

where is this

Did I go?

Some idiot was sitting at the reception

exorcism

It's clean and comfortable

The hotel owner is a very dishonorable person, he does not pay his employees salaries, fires them for no reason, does not want to pay, considers people as slaves, thinks before going and pays with towels. They don't wash the floor, they don't wash the toilet and sink, they don't make the bed very dirty. No one washes there. If you look closely, you can see the smell of sewage and the terrible smell of the chicken coop. Very dirty windows and doors, hair in the drain and on the floor.

Worst accommodation infested with cockroachesI could understand why there were no people in that neighborhood.The suite room is like this, but you can tell without looking at the other rooms.I left a review because I was afraid of making a mistake and booking again.

It was neater and quieter than I expected!

This is a "love motel". We were not aware when we booked. It was reasonably clean, but we did not end up staying the night because we were traveling with family. There was also a bit of an unpleasant smell in the room. If you're looking for a cheap place to stay, this may work for you. However the area is not great and there's a strip club across the street. Nothing against the hotel - just posting so that future international travelers are aware. At the very least it made for a funny story.

This is the first time I have seen a case where an already reserved room is rented out to someone else, the customer is told to wait, and a room that is dirty and smells of cigarettes is given to the customer. They didn't give me a refund and the owner was so rude that I already paid but I didn't get a refund and I came home and slept with 160,000 won lost. What is the meaning of making a reservation?I booked two rooms at Yanolja on Saturday and checked in at 8, so I had plenty of fun and went there at 9:30, but they told me to wait while they were cleaning our room. We paid in full, but they thought we would be late and didn't leave the guests out. When we came, they hurriedly cleaned the room without the guests, so they asked us to wait for 10 minutes. At the same time, since it was the weekend and there were a lot of guests, they asked for our understanding and said they would upgrade us and delay the check-out time to 1 o'clock. I was tired so I wanted to quickly go up and rest, but waiting for over 15 minutes was annoying, but I was tired so I went up first because they said they would upgrade me. But when I went up, the room wasn't big or nice, just a bag. We don’t play pubg! However, the smell of cigarettes was strong, as if the customer had just smoked, and the floor was covered in wrinkles, as if the blanket had not even been wiped clean. I felt so bad that I filed a complaint, but the CEO didn't show up and only the employees showed up. I went downstairs and asked for a discount or cancellation because the room was in terrible condition. The employee said he understood and would cancel it. But after a while, the owner came in and said that since you made a reservation with Yanolja, you will receive a refund from Yanolja. But everyone knows that Yanolja cannot cancel on the same day. They said they were canceling it not because we didn't go, but because the hotel's service was unfriendly, and that it had to be done within 15 minutes.Then, we booked a hotel to rest while traveling with a friend, but they rented our room to someone else and they told us to go in because the other room was being cleaned. Do we have to stay there even though the room we went into smelled like cigarettes and wasn't cleaned? I don't know why someone else is using the room that was originally reserved and paid for. It was so absurd, the sanitary conditions were a mess, and the owner told me to get a refund from Yanolja since I made a reservation through Yanolja. I was so dumbfounded that we argued for 3 hours and then got back in the car at dawn and went home and slept. Weekend standard is 70,000 won and premium Netflix is ​​90,000 won. After fighting and not being able to rest, I came home and slept, so I was exhausted, money wasted, and I don't want to go there again. Don't do business like that.