It's the first time in my life that I've seen a no-show at an accommodation!When I came to check in, there was no one there so I called. When I called, they said they didn't know the reservation status (I made the reservation 2 days ago) and told me to call my wife. I waited a while, but he answered the phone very calmly, without apologizing or anything. The wife didn't answer the phone, so I called my husband again and he later received an international call, so I thought it was spam. They slowly and lazily explained that they were in Japan, then gave them the password and told them to take a look. I went upstairs with sore legs, but it smelled like water stains and traces of guests were all over the place. In this way, the three rooms were filled with smells and trash. They said it wasn't all organized, so they told me to wait below without even a single apology. If you're having trouble, you can cancel. No, it was the first time I was so carefree about no-showing when I had no place to sleep, but I tolerated it for now because it was a special day worth enduring.When we went downstairs, other customers were there, and they were talking on the phone to their wife just like us. The four customers were angry while waiting, and the wife said she didn't know my number and called the late customer first to apologize and make excuses. I just keep calling them. When the customer didn't tell me when the cleaning company would come, he asked me to give him the number of the cleaning company, and when he saw that, he asked me why I was being so aggressive. I was wondering if he was expecting me to take advantage of him when he couldn't even rest and wasting his money and time. From what I heard, other customers were patient and spoke gently on the phone. Even then, I had already waited 20 to 30 minutes.They said they were giving out some kind of coffee coupon, but it was outrageous that they were trying to compensate for their no-shows with a coupon. Until the end, they called first and discriminated against customers who came later. When I first spoke on the phone, the first thing he said was “Are you Korean?” I keep asking this. What should I do if I'm a foreigner and then apologize? In the meantime, they probably knew they had done something wrong, but since they were in Japan, they said they couldn't give me the cleaning company's number because something wouldn't work right away, but they issued a refund right away. My husband never apologized. I was truly jealous of how much easier it would be to live in this world if you were that shameless. Moreover, in the meantime, only the dancers are coming in and making noise from above. Customers who were no-shows are getting ready to go.Looking at the reviews, it seems like there were only one or two no-shows, but I don't want to run the business at this rate. Shut down operations