La Vie D'or Resort

I went to the cafe in the lobby.It has a clear concept.It is decorated so beautifully that it is worth a visit.All the props, lights, etc. were decorated very well and it was pretty.

Old but clean enough insideunusual structuregood view

It brought very uncomfortable memories to the Ura family.Ravidol Hotel, Hwaseong-siI checked in at 15:00 on Monday and used the ondol floor room with my wife and 16-month-old baby.I contacted them twice in advance by phone and asked for a good room since I was staying with a baby. When I inquired about room service and restaurant hours on Monday during the call, I was told that both room service and restaurant were available with a last order at 20:00.Below are the events in chronological order of occurrence.2024-08-05Around 15:00After checking in at the counter to check in, I received a card key, waited for the elevator, and as soon as I was about to board, a staff member ran up to me and told me that I had not been given the right room.After being handed the card to another room on the same floor, the staff member disappeared without saying a word and Jahee waited again for the elevator that had already gone up before taking it.When I entered the room, I could tell at a glance that the baby was not in good condition, but the baby was tired and fussy, so I decided to use it for now.Around 17:00Various problems were identified when putting a baby to nap and resting in the room.- Damaged molding at the bottom of the room wall- There are red stains scattered on the ceiling.- Damaged sink drain and slow draining of water- Refrigerator frost- Red stains on indoor curtains- Water stains and mold on bathroom curtains and floor- TV does not turn on- Damaged wall picture frame- Bedding stainsAround 18:00The whole family went to use the Korean restaurant on the first floor and were seated under the guidance of the staff, but they said that only soups can be ordered at the moment. When I ordered rib soup and dried pollack hangover soup, I was told that it would take over 40 minutes due to the backlog of room service orders, so I got up and had a cocktail at the Western restaurant on the lobby floor. I ordered two glasses, French fries, and ice cream, but I couldn't make one of the cocktails because I didn't have the ingredients, so I ordered another cocktail instead, and the ice cream provided was tilted and melted and flowed as soon as I placed it on the table. There were more short french fries than long ones, so it gave me a lot of thoughts.There was an unmanned convenience store in the basement, but it only sold alcohol when it was manned, so when I went up to my room and asked the counter when it would be open as a manned store, I was informed that since it was always unmanned on weekdays, I had to order alcohol through room service at Yangsakdang in the lobby or go out and buy it outside the hotel. .'It's raining this much outside?'Around 19:00I went back into the room and called to order room service, but the answer I got was, "Room service is not provided on weekdays." I was told in advance that room service would be available on Mondays, and even when I ordered at the store just an hour ago, room service was delayed. I heard that the hall was late, but 'room service is not usually provided on weekdays?'The plan was to feed the baby dinner at a Korean restaurant that was said to be delicious, but since it was too late, our family ended up having soup delivered through a delivery app.Around 20 o'clockAfter eating all the delivered food, I originally planned to play in the water with the baby in the bathroom bathtub, but due to the dirty water, I gave up my plan and put the baby to bed early. I checked to see if I could buy a beer at the restaurant in the lobby just before last order, but the door was already closed and it was raining outside. Since I couldn't use another convenience store, I just went into my room and forced myself to sleep.2024-08-06The next day around 09:00When checking out, I told the counter about all of these inconveniences, but the only response I received was that they were sorry and that they only offered cafe coupons and swimming pool passes that could be used from 11 a.m. on the same day. I was so sarcastic that I said I would never use this hotel again.This is the first time I've seen a hotel operate so harshly on Mondays during the peak season for RO customers who use the cheapest Ondol rooms.

I was not satisfied. Because the room was located next to the university, the TV did not work well and the service was poor.

Good value for moneyAlthough the hotel gallery is old,You can enjoy both swimming and golf

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