Canopy by Hilton Osaka Umeda

7.0
Very Good
(28 reviews)

Grand Green Osaka North Tower, 6-38 Ofukacho, Kita Ward, Osaka, 530-0011, Japan

+81 6-7658-5300

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Hotel Description

Canopy by Hilton Osaka Umeda Hotel

Welcome to Canopy by Hilton Osaka Umeda, located in the vibrant Grand Green Osaka North Tower at 6-38 Ofukacho, Kita Ward, Osaka, 530-0011, Japan. This hotel sits in the heart of Osaka's central retail district, surrounded by an array of shops and dining options, including an underground mall that boasts a delightful assortment of culinary experiences. Just a short distance away, guests can immerse themselves in cultural richness at the National Museum of Art, making this location ideal for both leisure and business travelers. The hotel's modern design, featuring sleek lines and a fresh aesthetic, exudes a welcoming atmosphere that encourages relaxation and comfort.
The rooms at Canopy by Hilton Osaka Umeda are thoughtfully designed to provide guests with a peaceful retreat after a day of exploration. With comfortable bedding and an inviting ambiance, each room ensures a restful night's sleep. Amenities include air conditioning, a refrigerator, coffee maker, and a minibar, while select rooms feature kitchens for those who prefer to prepare their meals. Complimentary Wi-Fi allows guests to stay connected throughout their stay, whether for business or leisure purposes.
Among the standout amenities at this hotel is the 24-hour room service, one of the few hotels in the area to offer such convenience. Guests can indulge in delicious meals at any hour, ensuring that their culinary cravings are met. For fitness enthusiasts, the hotel features a well-equipped fitness center, complete with elliptical machines and treadmills, enabling guests to maintain their workout routines during their stay.
Transportation options are plentiful, with Osaka International Airport (Itami Airport) only a 21-minute transit ride away, and multiple train stations within walking distance, including Osaka-Umeda Station, just a 7-minute stroll from the hotel. For those venturing further, attractions like Universal Studios Japan and Osaka Aquarium Kaiyukan are easily accessible, ensuring that guests have a variety of experiences to choose from.
Health and safety measures are a top priority, with rigorous protocols in place to ensure guests feel secure during their stay. From enhanced cleaning practices to contactless check-in options, the hotel demonstrates its commitment to guest well-being.
During your visit, take the opportunity to explore local attractions such as Osaka Castle, known for its rich history and stunning gardens, and the lively entertainment district of Dotonbori, famous for its bright lights and delicious street food. Guests can also enjoy nearby dining options like 洋食 QUATTRO for Western cuisine, Grill Ron for hearty meals, and Aggi for a fusion experience, all just a short taxi ride away.
We warmly invite you to experience the exceptional hospitality of Canopy by Hilton Osaka Umeda, where comfort, convenience, and local charm await you!

The Most Outstanding Trait

1. Conveniently located in Osaka's central retail district

2. Walking distance to Umeda Sky Building and observatory

3. One of the few hotels with 24-hour room service

4. Well-equipped fitness center with modern machines

5. Diverse dining options available nearby for guests


9.4 Exceptional

Location rating

Top sights

Osaka Castle
11 min
Dotonbori
12 min
Umeda Sky Building
7 min
Universal Studios Japan
25 min
Osaka Aquarium Kaiyukan
19 min

Nearest locations

Asakusa Kitchen Omiya Grand Front Osaka
2 min
Il Ghiottone di piu'
2 min
洋食 QUATTRO(クアトロ)ルクア大阪店
3 min
Kohaku Lucua Osaka
3 min
Mukashi-yoshoku Mitsuketei
4 min
Grill Ron
5 min
おやさいバル TIERRA 中津本店
5 min
オーヨドアベニュー
7 min
See more Interesting locations

Good to know

Check-in15:00
Check-out11:00
Location rating9.4
Nearest airportOsaka International Airport (Itami Airport)
Travel time to airport21 min

Nightly price (Only for reference price for sample day)

Check-in: Sun, Nov 17
Check-out: Mon, Nov 18
    Official Hotel

    $376

    Priceline

    $372

    Agoda

    $376

    Booking.com

    $376

    hutchgo (Hutchison Travel Limited)

    $372

    Trip.com

    $376


Location

Grand Green Osaka North Tower, 6-38 Ofukacho, Kita Ward, Osaka, 530-0011, Japan

Airports:

Osaka International Airport (Itami Airport)

Transit: 21 min

Taxi: 23 min

Kobe Airport

Taxi: 49 min

Transit: 1 hr 4 min

Osaka Kansai International Airport (KIX)

Taxi: 53 min

Transit: 1 hr 8 min

Transit:

Shin-Osaka Station

Taxi: 11 min

Walking: 51 min

Kitahama Station

Taxi: 12 min

Walking: 37 min

Osaka Station

Walking: 7 min

Yodoyabashi Station

Taxi: 8 min

Walking: 30 min

Osaka-Umeda Station

Walking: 8 min


Nearby locations

9.4

Exceptional Location

Kita Ward

Central retail district with underground mall dining & masterpieces at the National Museum of Art.

Top Attractions

Top Restaurants


Amenities and Facilities

Activities

Bicycle rental

Banquet hall

Boutique shopping

Languages spoken

Cantonese

English

Japanese

Korean

Mandarin

Accessibility

Accessible

Accessible parking

Accessible elevator

Food & drink

Restaurant

Bar

Table service

Room service

Breakfast

Breakfast buffet

Wellness

Fitness center

Elliptical machine

Treadmill

Weight machines

Free weights

No spa

Hair salon

Pools

No pools

No hot tub

Rooms

Air conditioning

Kitchen in some rooms

Refrigerator

Coffee maker

Minibar

Pets

Pet-friendly

Dogs allowed

Services

Front desk

Baggage storage

Concierge

Convenience store

Currency exchange

Full-service laundry

Elevator

Social hour

Wake up calls

Gift shop

Housekeeping

Parking & transportation

Parking

Self parking

Policies & payments

Credit cards

Cash

Business & events

Meeting rooms

Bathrooms

Private bathroom

Bathtub in some rooms

Shower

Children

Kid-friendly

Internet

Wi-Fi

Wi-Fi in public areas


Reviews

100% reviews from partners and customers booking on Dinogo

6.2

9 reviews

Wonderful
3
Excellent
0
Good
3
Below Average
1
Not Good
2
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michael f1

3/5
This is the first time I have had to wait so long at check-in.Unless improvements are made by shortening the check-in process by making the check-in process more electronic, things will be tough in the future.Very satisfied with the room. I think if we improve the small details, the location is good and the view is good, and if we take advantage of those strengths, we can make it even better.There was construction going on around the parking lot, and there were no specific details on the website, so I got lost.

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K Y

1/5
This is a hotel that just opened last month in a highly sought-after development area in Osaka, but it has been a series of disappointments.I told Canopy's front manager, ``If you think that the service and staff training is not good enough and will cause inconvenience to the guests, please give us a 20 to 30% discount as a trial price for the first two to three months after opening.'' I left it there.The manager said, ``That's true, but I think it would be best to postpone your stay at the hotel for two to three months immediately after the hotel opens.''Even after returning home, I still have doubts as to whether they really understand the feelings of their users.Throughout my stay in Osaka, I missed the delicious breakfast at the Miyakojima Hilton.

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Ayaka Tada

3/5
It took 30 minutes to check in (my friend said it took an hour), but I couldn't use my card key and had to go to the check-in counter again. I called the concierge but couldn't get a hold of them, so I went to the front desk myself. The rooms are clean, but the service is not good enough, so I would like to see it improved.All the employees are kind, but it's a shame.

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Joon Moon

5/5
It is brand new establishment, that opened only a month ago. So, like so many other hotels in the beginning, I expected some mishaps, but that was bot the case.LocationIt is not too near from the closest subway station, nor the Umeda station. The first time I visited this hotel, I myself had some difficulty finding the way, but luckily enough I found the easy way into the hotel - which happens to be the most efficient, if and when coming in to Osaka by train. (Via Grand font Osaka - south building - north building - green grand font in that order, you want to be on the 2nd floor and cross the bridges that interconnect each buildings)As mentioned by many, the location was not as close as I thought, but the Grand front Osaka /kiteume area has so much to offer and still a lot of potential for more.I would say the only downside is that, the CVS on the 2nd floor closes early, and after that you need to walk quite a bit to get to the 'cobini'RoomsI mean, its a new hotel, and everything is spot on. The amenities are thoughtful, the coffee and tea station is well organized, the TV has functions for you to stream netflix, the view (gosh the view) is breathtaking especially if you stay in the corner suite. You can get ice from a very efficient ice machine that is located right next to the elevators.FacilityI used the gym twice. It was a simple gym with two treadmills and some other machines and some weights. But you don't come here to exercise, meaning it was plenty.Restaurants they have, on the 11th floor serves breakfast, and free alcoholic/nonalcoholic beverages for the loyal tiers. It would've been better with a lounge, but it's a canopy. Different from a grand or a millenium Hilton.I had breakfast and room service, both of which were very satisfying, and moderately priced. Of the 2 times I stayed in the hotel, I had various kinds of food brought up to the room, of all which I enjoyed.The only downside would be the fact that cleaning up - taking the dishes out takes a long time for them.The staffThey are very kind and very helpful and in so many ways, some are more helpful than others, but I don't want to name names.The lobby(?) is situated on the 11th floor right in front of the elevators to the room. The fact that they said hello every single time I was going to/fro the room was a little embarrassing and awkward. But you can't dismiss kindness and hospitality, and that's what they were expressing. So mo complaints.Also they have a small souvenier shop(?) where you check in, so you can look around and buy some stuff, for yourself to use, or for a present for the loved onesAll in allI would definitely come here again and again. The location is a little difficult(?) to find, but once you've been here, it doesn't seem to be a problem at all. Highly recommended

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허준성

3/5
샤워실 문이 투명해서 둘이 쓰기엔 민망함서비스: 분위기가 아쉬움. 특히 조 I want to know what I want to know I'm here. I'm here. I can't wait to see it.10 years ago: 10 years ago: 10 years ago.I'm here. (I'm here)I want to know what I'm saying I want to see you, I want to see you 쓰임)Bar I want to know what I want to know.Rooms: Most of the rooms are on the upper floors and are clean, but the shower room door is transparent, so it's embarrassing for two people to use it.Service: Lack of information and hectic atmosphere as it has just opened. Especially for breakfast, the miso soup was cold and lukewarm as there was no machine to heat it up, and the blueberry banana had a sour taste. They didn't have a good menu.Location: It's close to Osaka Station (10 minutes walk), so it's not crowded and there's a lot of green space, so it's perfect for a day off.Everyone is kind. (Breakfast is problematic🥲)It's a shame that we didn't have much leeway as it was just the beginning of the opening (there were so many employees wearing casual clothes and uniforms). When I was eating breakfast, I heard a woman walking around and the footsteps were very loud, which bothered me.For services in this price range, there are probably many other alternatives. However, the people at the bar and at the front desk were all very kind, and out of all the times I've been to Japan, this was the best impression I had.Rooms: Most of them are on the upper floor and clean, but the shower room door is transparent, so it's embarrassing for two people to useServices: There is a lack of information and a rush of information that has just opened. "Especially in the case of breakfast, miso soup was cold and lukewarm, and in the case of blueberry bananas, it tasted sour." There was no good menu.Location: It's close to Osaka station (10 minutes walk) and it's not crowded, and there are many green spaces, so it's perfect for taking a break.Everyone is kind. (Breakfast is problematic)It's a shame that I didn't feel relaxed because it was in the early days of the opening (the staff in plain clothes and uniforms gathered so much). When I eat breakfast, I hear a woman walking around, and the sound of shoes is very loud, which bothers meI think there are a lot of other alternatives for this price range service. "However, all the people at the bar and front desk were very kind, and I came to Japan many times, and I got the best impression."

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kazuchi

5/5
It was so beautiful.

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angel

5/5
I was planning to visit the Hilton Kyoto, which opened at the same time, but it was about a week before I visited. Congratulations on “Canopy’s first landing and opening in Japan.” This time, we arranged a [Premium View Room], and it was just the right size. The brand color is orange, so it's a pop and casual image. The furniture modeled after a refrigerator was interesting, and the workwear-like indoor wear was also nice. I was also happy to be able to find a Hilton hotel that has a good selection of amenities (consumable parts) for the first time in a while. Both Conrad and Curio have been working for several years due to the environment and cost reduction. Is it a brand called "Thank you"? The scent was really nice. (It has a Mandarin-like feel to the "Shanghai Tang" that was used on Conrad's club floor until about 10 years ago♪) Bamboo and non-plastic lumber are used = environmentally friendly and stylish. It was also good. Although the surrounding environment is still in the early stages of opening, access is limited, but we are looking forward to future growth and brand familiarization.As for a few improvement requests, I would like to see (1) the inability to view the room service menu on the website. ②I would like a microwave oven, even if there is only one in the building. (LAWSON on the 3rd floor has a lot of outside use, so it's extremely out of stock depending on the time of day.) ③ There is space for a refrigerator, but it's too small to keep deli items bought nearby. ④You might want some tissue paper in your room too. ⑤I wanted to know how to rent a Canopy bike and wanted to try riding one.I think it's a very comfortable hotel, so I'm looking forward to visiting again in six months or a year. Please do an anniversary project like Nakanoshima (Conrad).

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I K

1/5
The customer service attitude at the front desk was the worst. Business hotels are much better. It would be foolish to pay a not-so-cheap price because you feel unpleasant from the beginning.

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4545 yogo

2/5
It was a little confusing to get there from Osaka Station. Although there was no need to go out.Although I am a gold member, I was not able to receive service during prime time. Diamond members only. It's a shame because the September 6th news release also mentioned gold membership. This means before the root of your tongue dries out.There was no explanation of the upgrade (whether it was possible or not) and it wasn't even listed on the breakfast list. There were other unfortunate things as well. Only the room was new and nice.I thought it would have been better to spend a little more money and stay at the Conrad Osaka instead of staying here at the Hilton Osaka.