My husband and I stayed here for 3 consecutive nights with our dog (a small dog).Initially, I made a reservation for 3 consecutive nights in a twin room at the main building of Villa Sansui, but on the day of check-in,``Hanare Sansui has a bath and toilet. It's just empty so how about that? ”Since the main building didn't have a bath in the guest room and reservations were required, I thought it would be more relaxing to stay at the lodge, so I stayed at Hanare Sansui.First of all, to sum it up, it was the worst.① No matter where you look on the reservation site or Sansui's website, the pet fee is listed as 2,200 yen per pet, but the fee is 2,200 yen per night. I would like it to be clearly stated as 2,200 yen per night.②Basically, it is prohibited to leave the house with only dogs. I get a lot of attention when I let them roam free in my room. It is also prohibited to put it on the futon. If so, I asked them to lend me a cage, and they gave me a small cage for small animals. The cage is so small that a small dog won't be able to fit the toilet or water container inside.Isn't it too small? I bluntly replied that this is the only option.When I tried putting my dog in it, it was so small that he couldn't move. (Maltipoo 4 kg)When I inquired in advance, I was told that there was a proper gauge in the room, so I didn't need to bring it.③If you only have a flimsy futon and sleep on it between the boards, your lower back and back will be in severe pain the next morning.It seems that the futon was not dried.Do you want to change linens? She insists on letting me into her room. When you ask, sheets are left behind and towels are placed in the back where customers can't see them. They will let you know if you don't have any towels! It will be reopened.④My wife loves bread, so I ordered a freshly baked bread set for breakfast for three nights, but it cost 880 yen per meal, 1760 yen for two people. Three small pieces of bread and a pack of juice (only on the first day. From the second day, orange juice and apple juice in paper cups), cold boiled eggs, yogurt, chikama and fish sausage.It's still better to have breakfast at a coffee shop.⑤ Breakfast is brought to me between 7:30 and 8:00, but I keep getting slammed on the door and I wake up. It's so noisy until it comes out.I am a self-employed businessman and travel with my family and dog several times a year and use hotels and lodges, but this was the worst experience ever. They're so busy that you can tell that they prioritize their work efficiency over the customers, and they ignore the customers' convenience, banging on the door early in the morning, and loudly shouting that it's time for breakfast. , She's making a lot of noise, asking me to change the linens and clean the room, and even though I've told her that I'm working remotely in the morning, she's been making noise since morning...I will never go again.However, the view and location are very nice.There are convenience stores within walking distance, the beach of Lake Biwa, and many sightseeing spots within a 10-minute drive.It was a very disappointing stay since it was a nice place.