dots. tokyo

A nice modern hotel with a small integrated kitchen and laundry to use as long stay, they also bag keeping before and after check-in/out.The hotel is located in a nice area near Kappbashi and Asakusa. Not a Main Street, so it’s calm but you get to hear sometimes trucks even when the window closed. The subway connections are ok, you have to walk like ~10 minutes.The staff is super friendly and willing to help wherever they can.For the hotel: what we saw was very clean (lobby, way to the room and room itself).For the room: very narrow so that opening big luggage and packing is very challenging. The lack of a proper table and chairs is also a bit challenging when you want to eat in the room. We cooked there and had to eat on the bed with trays so we don’t make anything dirty. A solution might be eating in the lobby because they have integrated small bar tables, but you lack the privacy of a room.Also the room gets easily hot, air conditioning solves this problem.PS: The TV is enormous.Fact: it’s clean, modern, the staff is very friendly and with light luggage we would gladly come back.

I had a very good stay and experience here at dots. tokyo. The staff/receptionist are the best! I was moving between places to stay in Japan and had lost my luggage using the luggage system from previous stay. The staff members were able to help me find and relocate my luggage on the very last day before my leave. Truly greatful for the help that they gave me as they were calling the delivery customer service consistently.

The room type looks good from the photos. I was disappointed when I checked in. The room was too small. There was not much space for 2 adults. I am 179cm tall and my head was not close to the ceiling in the upper floor. There was only room for my index finger. Plus the sound insulation was really bad. It was 11 o'clock in the evening. , Someone happened to be staying next door, and the voices were heard very clearly. In addition, the floor was made of wooden boards, and the people walking next door were very loud. I couldn't sleep well at night. The staff got off work at 11 o'clock, so I couldn't respond. I really don't recommend it. Won't check in again.As mentioned on the board and the booking website, it takes about 7 to 8 minutes to walk from Inari-cho subway station. How can I walk? I am 179cm tall and it takes 13 to 15 minutes to walk quickly to Inari-cho. Do I not have to wait for the traffic lights? Or do they always get the green light when they go out?Also...the air conditioner is not cold, and it can't blow. I sleep on the lower floor. It can't blow, and the chairs are not easy to sit on. My waist will hurt after 1.2 hours. It's really impossible to sit for a long time without waist support...the aboveThe service attitude of the staff when checking in was very good. However, when checking in, I had to go to the counter and print the check-in information on the tablet. It took a long time. This needs to be simplified a bit. The above

I left the review below on Agoda, the site where I made the reservation, but it was not posted. As a result of inquiring with Agoda's customer service center, it was revealed that the website management team, which is separate from the agent's department, rejected the posting as it was deemed inappropriate and violated the 'guidelines'. They even blocked me from leaving a review again. So, without changing a single word of the content, I leave it as is in the Google review. I have no idea what content is inappropriate. I asked the agent, “So does Agoda censor unfavorable reviews?” and the agent responded, “It is true that they censor according to the guidelines.” I'm not sure what kind of guidelines this review, which is based on facts and experiences as much as possible, violates. Below is the review left on Agoda.-------------------------------------------------- ----------------------------------------It is not originally a hotel, but a converted small Japanese apartment building. Additionally, you should take into account that room conditions may vary from room to room. Nevertheless, because this accommodation has so many problems, I am leaving this in as much detail as possible.01. Check inThere was information about self-check-in, but it was too complicated and cumbersome even though there was an employee at the front desk. Of the three hotels I stayed in during the week, this was the most unpleasant. I guess that's why Japanese hotels have recently been scanning the passports of all their guests. However, in the case of the other two hotels, the front desk staff checks your voucher, scans your passport, returns it, and then you can check in right away, but this is several times more cumbersome than the immigration form you use on the plane or Visit Japan, where you fill out the immigration form using an app. For example, you must write down your Korean address on the tablet. The front desk staff only showed me how to use the tablet and just looked at me blankly. While check-in at other hotels took about 1-2 minutes, this took at least 10 minutes.02. Room serviceThis is what the front desk staff emphasizes after completing self-check-in. The hotel emphasizes eco-friendliness. I completely sympathize with you. There are actually three trash cans in the room, so much so that I've explained the separation of waste in the room a few times. However, the cleaning service also emphasizes this and provides simple cleaning for 2-night stays (literally, just vacuuming once and changing the plastic in the trash can. There is no such thing as making bedding), and standard hotel cleaning services only for 4-night stays or more. (I stayed 3 nights) If you want comfortable robes, pillows, and blankets, you must do your own laundry. Snacks and coffee are also provided only once. I wish there were separate amenities in the lobby, but there aren't even these. The building itself is not as spacious as the picture. There are two rooms on each floor, but the space where you open the room and wait for the elevator is so narrow that three adults will have to stand against each other. There is also no separate smoking room, which is usually located near the hotel lobby. Smokers must open the back door of the hotel and be content with a tin ashtray placed in the crevice of the staircase where bedding is piled up.03. Room sizeIt is a duplex measuring approximately 1.5 pyeong. It is much narrower than you can see in the picture. My child chose the duplex because he preferred it, but when he first went in, he was very disappointed. What looks like a bed or thick mattress on the first floor is different from the picture. The photo is probably of two stacked on top of each other and covered. There is just one. Just think of it as the thinnest mattress you have ever seen. When you lie down and move, the mattress moves around with you. The serious thing is the stairs connected to the duplex. What looks like a wooden decoration in the picture is actually a staircase, but it is narrow and sharp enough to be extremely dangerous for adults, let alone children. And in the case of a three-person room, one person must sleep on the sofa. In the photo, the bed on the first floor looked spacious, so I thought it would be enough for two adults and a child to sleep together, but it was impossible. The hotel seems to be aware that the mattress is narrow, so they placed a pillow and a blanket on the sofa.04. Room conditionIt's the worst. The towel rack in the bathroom has come off to the point where the screws are visible, and when I lift the faucet in the sink to turn on the water, the cover falls off. The only advantage is that there is a washing machine in this small room, and unlike a typical hotel, there is a refrigerator about twice that size rather than a mini refrigerator. However, for short-term stays, this does not seem to be a particular advantage. Rather, it only serves as proof that this hotel is a remodeled ordinary apartment. The most serious thing is air conditioning. Every time it operates, there is a rattling sound coming from the vent. I turn it on and the noise continues so loud that I can't fall asleep.05. Unfriendly workersThe staff at this hotel speak English first. Since I can't speak Japanese, I mainly communicate using Papago, but since he spoke in English first, I responded in English as well. However, when I asked for action on some issues with the room condition, he suddenly said I couldn't understand and spoke in Japanese. So I turned on Papago and converted it to Japanese, but I couldn't understand what it was saying. In my 10 trips to Japan, this is the first time I've ever met a Japanese person who doesn't understand Papago. Then, when I told them that I had no choice but to leave a review in English about their customer service, they asked me what I wanted, whether I wanted to change my room or fix my room. I asked them to do what they could, but they said that repairs can't be done in a day or two and that they can't change rooms because they are full. Then, I contacted my superiors and they said they would send me an email the next day, so I gave them my contact information, but I haven't heard anything since I returned home.06. LocationIf an adult walks from Inaricho Station on the Ginza Line with a suitcase, it takes about 10 minutes. If you are traveling with children, it will take 15 to 20 minutes. As I said, it is presumed to be a renovated single-person apartment in a residential area, so the neighborhood itself is just the middle of a residential area. The nearest convenience store is a Family Mart 5 minutes away in the Inaricho direction for adults, and a Lawson is 10 minutes away in the Ueno direction for adults. I regretted it every time I went to and from the hotel with my suitcase or shopping bags. In Japan, a convenience store paradise where there is usually a convenience store within a 1-minute radius of the hotel, I couldn't even think of going out to buy a can of beer at night. Location is something the hotel cannot do anything about, but when choosing a hotel in the future (especially for those traveling with infants), we recommend using Google Maps to choose a 1-3 minute walk from the nearest station. Even though it is a 1-3 minute walk, it actually takes 3-5 minutes to get there, but this hotel is too far from the station.

The room is as narrow as a stool. Those who are fat may not be able to get in. It is very small overall and does not allow overnight storage of luggage.

excellent choice for families

Perfect place for small families. Rooms with a very interesting bunk bed that sleeps 4 very comfortably. Location is perfect, near Asakusa yet enough of a walk away that it’s peaceful at night.Right at Kappabashi!