Sheraton Surabaya Hotel & Towers

9.4
Exceptional
(12897 reviews)

Jl. Embong Malang No.25-31, Kedungdoro, Kec. Tegalsari, Surabaya, Jawa Timur 60261, Indonesia

+62 31 5468000

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Hotel Description

Sheraton Surabaya Hotel and Towers

Welcome to Sheraton Surabaya Hotel & Towers, located at Jl. Embong Malang No.25-31, Kedungdoro, Kec. Tegalsari, Surabaya, Jawa Timur 60261, Indonesia. This upmarket hotel stands proudly in a high-rise structure fronted by lush tropical trees and vibrant hanging gardens, providing guests with a serene oasis in the bustling city. Positioned just 2.1 km from the iconic Heroes Monument, 2.6 km from Surabaya Kota railway station, and 4.4 km from the lively Surabaya Zoo, the hotel is perfectly situated for both leisure and business travelers. The architectural style combines elegance with modern amenities, creating a sophisticated yet inviting atmosphere for all visitors. As guests step inside, they are welcomed by an ambiance of comfort and luxury that defines their stay.
The hotel offers stylish rooms that are designed to ensure maximum comfort, featuring complimentary Wi-Fi and flat-screen TVs. Each room is equipped with safes and tea and coffee-making facilities, perfect for a cozy evening in. For those seeking an elevated experience, upgraded rooms boast opulent marble bathrooms, sweeping city views, and personalized butler service. Elegant suites provide additional amenities such as pantries, private balconies, and complimentary continental breakfasts, while select suites even include a relaxing whirlpool tub. Room service is available around the clock, ensuring guests can indulge in delectable meals from the comfort of their own space. Complimentary parking is another convenient feature for those traveling by car.
Guests will be delighted by the hotel's impressive range of amenities, which include three fine-dining restaurants that offer exquisite culinary experiences, alongside a stylish bar for evening relaxation. An outdoor pool beckons for a refreshing dip, while a state-of-the-art fitness center caters to wellness enthusiasts. For those seeking tranquility, the hotel’s spa provides a variety of treatments designed to rejuvenate and relax. Business travelers will appreciate the well-equipped meeting rooms available for corporate events and gatherings, making the Sheraton an excellent choice for business needs.
Transportation and accessibility are seamlessly integrated into the hotel's offerings. With Juanda International Airport located just 57 minutes away by taxi and several public transport options nearby, including Surabaya Gubeng railway station just 14 minutes away, guests can easily explore the surrounding area. The hotel is also conveniently close to several key attractions, allowing visitors to immerse themselves in the local culture and experience the vibrant life of Surabaya.
Safety is paramount at Sheraton Surabaya Hotel & Towers, with comprehensive health and safety measures implemented to ensure the well-being of all guests. Enhanced cleaning protocols, sanitization stations, and attentive staff training underscore the hotel’s commitment to providing a safe environment for everyone. Guests can rest assured that their health and safety are top priorities during their stay.
For those looking to engage with the local culture, numerous activities and experiences await. The hotel encourages guests to explore the rich history of Surabaya through visits to nearby museums and cultural sites. In addition to local attractions, guests can partake in various events and festivals that showcase the vibrant spirit of the city throughout the year.
Nearby top sights include the Surabaya Submarine Monument, an intriguing museum housed within a decommissioned Russian submarine, which is only a 10-minute journey from the hotel. The Monumen Tugu Pahlawan dan Museum Sepuluh Nopember Surabaya, a significant historical landmark, is just 6 minutes away. Guests can also visit the House of Sampoerna, a beautifully preserved museum that narrates the history of clove cigarettes in Indonesia, located approximately 12 minutes from the hotel. The renowned Surabaya Zoo, home to a variety of exotic animals, is only a 15-minute drive, and Bungkul Park, a vibrant green space popular for relaxation, is just 14 minutes away.
Food lovers will appreciate the diverse dining options available in close proximity to the hotel. Notable restaurants include FAJAR CHINESE RESTAURANT at Tunjungan Plaza, which is a mere 9-minute taxi ride away, and Boncafé - Pregolan, a delightful steak house reachable in 8 minutes. The family-friendly Bon Ami Restaurant, also 8 minutes away, offers a relaxed atmosphere perfect for casual dining. For those craving authentic Indonesian cuisine, Nona Manis is just 1 minute by taxi, while Makan Kitchen Surabaya, known for its delectable dishes, is a quick 5-minute ride.
In conclusion, Sheraton Surabaya Hotel & Towers invites you to experience the perfect blend of luxury, comfort, and convenience. Whether you are visiting for business or leisure, this hotel offers a warm and welcoming atmosphere that makes every stay unforgettable. Indulge in exceptional service, stunning surroundings, and a host of amenities designed to cater to your every need. We look forward to welcoming you soon!

The Most Outstanding Trait

1. Featured in Top 10 Best Luxury Hotels In East Java – Tips – Blog – Luxury Travel Diary

2. 14 min walk to Siola Surabaya Museum

3. Guests praised the service and staff attentiveness

4. Guests praised the high-quality restaurant offerings

5. Proximity to numerous shopping malls, mentioned 499 times by guests

6. Guests praised the extensive breakfast buffet and dining options

7. Fitness center equipped with modern workout facilities and personal trainers

8. Elegant meeting rooms available for business functions and events

9. Luxurious outdoor pool surrounded by tropical landscaping

10. Spa services offering a variety of treatments for relaxation and wellness


9.0 Exceptional

Location rating

Top sights

Surabaya Submarine Monument
10 min
Monumen Tugu Pahlawan dan Museum Sepuluh Nopember Surabaya
6 min
House of Sampoerna
12 min
Surabaya Zoo
15 min
Bungkul Park
14 min

Nearest locations

Nona Manis
1 min
Hacienda Mexican Bar & Grill
1 min
Makan Kitchen Surabaya
5 min
Boncafé - Pregolan
8 min
Bon Ami Restaurant
8 min
FAJAR CHINESE RESTAURANT - TUNJUNGAN PLAZA
9 min
Mahameru Restaurant
9 min
Pizza Hut Restoran
9 min
See more Interesting locations

Good to know

Check-in15:00
Check-out12:00
Location rating9.0
Nearest airportJuanda International Airport
Travel time to airport57 min

Nightly price (Only for reference price for sample day)

Check-in: Sat, Nov 09
Check-out: Sun, Nov 10
    Roompai

    $105

    Booking.com

    $111

    Agoda

    $111

    Traveloka.com

    $110

    Reserving

    $110

    Trip.com

    $111


Location

Jl. Embong Malang No.25-31, Kedungdoro, Kec. Tegalsari, Surabaya, Jawa Timur 60261, Indonesia

Airports:

Juanda International Airport

Taxi: 57 min

Transit: 1 hr 23 min

Abdul Rachman Saleh Airport

Taxi: 1 hr 38 min

Transit:

Surabaya Gubeng

Taxi: 14 min

Walking: 36 min

Surabaya Pasar Turi Train Station

Taxi: 6 min

Walking: 32 min

Embong Malang

Walking: 4 min

Stasiun Surabaya Kota

Taxi: 10 min

Walking: 39 min

Tunjungan

Walking: 7 min


Nearby locations

9.0

Exceptional Location

In a high-rise fronted by tropical trees and hanging gardens, this upmarket hotel is 2.1 km from the Heroes Monument, 2.6 km from Surabaya Kota railway station and 4.4 km from Surabaya Zoo.

Top Attractions

Top Restaurants


Amenities and Facilities

Activities

Tennis

Languages spoken

English

Indonesian

Japanese

Mandarin

Accessibility

Accessible

Accessible parking

Accessible elevator

Food & drink

Restaurant

Bar

Table service

Buffet dinner

Room service

Breakfast

Breakfast buffet

Wellness

Fitness center

Treadmill

Free weights

Massage

Sauna

Spa

Doctor on call

Pools

Outdoor pool

Adult-only pool

Hot tub

Rooms

Air conditioning

Kitchen in some rooms

Refrigerator in some rooms

Microwave in some rooms

Coffee maker in some rooms

Minibar in some rooms

Pets

No pets

Parking & transportation

Parking

Self parking

Valet parking

Car rental onsite

Local shuttle

Services

Front desk

Baggage storage

Concierge

Elevator

Wake up calls

Housekeeping

Turndown service

Policies & payments

Credit cards

Debit cards

Business & events

Business center

Meeting rooms

Bathrooms

Private bathroom

Bathtub in some rooms

Shower

Children

Kid-friendly

Internet

Wi-Fi

Wi-Fi in public areas

Public internet workstation


Reviews

100% reviews from partners and customers booking on Dinogo

9.6

346 reviews

Wonderful
304
Excellent
34
Good
2
Below Average
1
Not Good
4
Cover Image for Ghenta Dewo Ariyadhi. HY

Ghenta Dewo Ariyadhi. HY

5/5
Very good hotel, coupled with very satisfying service, appreciation to the officers on behalf of Mas Akbar who helped me 👍

Cover Image for sulhan fauzani007

sulhan fauzani007

4/5
The location is very strategic, with good facilities like other hotels, very cozy and highly recommended...👍

Cover Image for Anton maulana

Anton maulana

4/5
Nice room view, and good services

Room 5

Service 4

Location5

As

Andri bagus s

5/5
all excellence and hospitality service. Highly recommended for guests who want to stay or for business events. Place, facilities, service are all excellent. The price is worth it for what is given. …

NT

Nanda T

5/5
Foods are amazing, ambience was great, The Staffs Pak Wisnu & Joko very humble and helpful. Very recommend to try if you stay in sheraton with club access. You can order everything you want in standard menu, I order hot choccalate and fettucini the taste incredble great.

JK

John K

5/5
I want to thank Sheraton but specifically Virginia for granting me an early check in. |You are great at your job.|I’ve never had a hotel be so accommodating like Sheraton Surabaya, I will certainly return. …

SB

Salim B

5/5
This hotel is a top pick for business, pleasure, and family travelers alike. The exceptional cuisine, impeccable hygiene, and exceptionally quiet, well-appointed, and clean business lounge on the 25th floor are just a few highlights. …

AI

Agnes I

5/5
The rooms are clean |Complete facilities |Comfortable for resting |The service is satisfying |All the employees are friendly |Close to towns and cities so if you're bored, just go to the mall on the same road as the …

AB

Abdul B

5/5
The concierge team was very nice, especially Mr. Boedi. Verh helpful, kind ans fast responding. He should definitely be awarded for his excellency in his service. The cafe on the left side of the receptionist was also splendid in terms of its served cuisine.

RT

Riadi T

5/5
Another great stay at Sheraton, I stayed at the new renovated room.||The bed and pillows were comfortable.||Location is a top notch.||All staff provided great service.||Special thanks to Ms. Putri and Ms. …