Falkenstein Grand, Autograph Collection

Accommodations were very comfortable, we slept very well. Dinner and breakfast were delicious! Our server. Burak Akgog was very friendly and made great suggestions. He was very conscious of our dining experience timing for us and other guests. DANKE Burak!

Very comfortable. Nice pool and sauna.

We always like to come to this hotel when we have business in Kronberg or Frankfurt. Fantastically quiet location with a great view of Frankfurt and the surrounding area. We also like to take some relaxation and short hikes in between as you can start directly from the hotel.Breakfast and dinner in the hotel are highly recommended. A special thank you to Burak and his team in the evening for great recommendations, unobtrusive and very courteous service!We look forward to our next stay.

A hotel that breathes the time of Kaiser Wilhelm in its architecture and some of its furnishings. We arrived early and asked if we could charge our electric car at one of two free charging stations. In any case, it didn't work with the in-house charging card. The friendly lady at the reception also made the way to the charging stations free of charge. An employee vehicle ultimately has to move from one of the two functioning charging stations and the column's fuse must be reactivated. Two of the four charging slots don't work at all, but that is known. Well, at 4:30 p.m. we get the room, a suite two buildings away. Large, with lots of space, but unfortunately without any homely feel. Why does the room have a kitchenette without accessories? There is furniture and lights in the room, but no one has turned up the radiators even a little. The tables and walls are devoid of any homely accessories, apart from the few picture frames, which makes the large rooms appear even bare and colder. We have the impression that everything that cannot be attached has been removed. We turn on the radiators and go to the wellness area. The underground passage reminds us of the casemates of the Maginot complexes of the last war in Alsace. Bare walls, plain, dingy carpets (especially in front of the elevator in building 2), torn door stops and scratched walls accompany us on the at least 150 m long tunnel path. The so-called wellness area is very well equipped with almost a dozen comfortable loungers and plenty of towels provided. There are high quality teas to choose from, including water from a dispenser. Unfortunately, the sauna, like the bio sauna, is very small and has an interior with no windows or ventilation. If you want to shower off your sweat with a warm shower, you have to go a few rooms further to the men's or women's locker room. The outdoor pool is heated and filled to an attractive size with soft Taunus spring water, but it has not been cleaned for a while and is surrounded by a rusty metal frame in the entrance area. External day guests complement our weak impression of the so-called five-star wellness area. When children arrive in the wellness area, we go back to the room quite quickly.There is no serve service in the room, and information about free drinks is also missing, although something was put on the table. Even after entering several times, the rooms and the tunnel connecting the buildings exude a military-barren and uncomfortable atmosphere. The kitchen performance and restaurant service under the direction of Burak are completely different. Professional, friendly and attentive without being intrusive, we enjoy perfectly prepared dishes (soup, carpaccio, Viennese schnitzel and Iberico cutlet), but of course also at an appropriate price. The advertised bar is not in operation. “Because of the summer”, that means they offered garden entertainment in the summer, but they didn’t realize that autumn (12 degrees and rain) had long since begun. This weather outside also makes us get over the fact that the view of the Frankfurt skyline cannot be seen from any of the three windows in our suite; the trees in front of the house obscure any view in this regard. In the morning we would like to make two teas in the room, after all we have a kitchenette. But there is no container for hot tea and the two espresso cups are also unsuitable for the coffee lungo on offer. The bathroom also lacks any small hygiene items, such as cotton swabs, shower caps, etc. In short, the equipment is haphazard.Conclusion: Kitchen very good, restaurant service very good, interior/equipment and condition at least poor, wellness area very weak. Recommendation for going out to eat, yes, but not for staying overnight and/or doing some wellness.

In wonderful late summer weather, we spent the afternoon with delicious Negronis and breathtaking views from the skyline terrace in the Falkenstein Grand. The staff was consistently attentive, refreshingly young and approachable. Our move inside when it got cooler enriched our grand experience: an Art Nouveau lobby lounge to feel good. At the end we were given a short tour of the Imperial Hall and the library. We'd love to come back!

Large suite in the next building 2. Lots of space, but that's about it. The suite smelled really musty and wasn't heated. Unfortunately the radiators only got lukewarm. The furnishings were more reminiscent of a furnished apartment without any feel-good atmosphere. The carpets in hallways and the elevator are stained, the underground passage to the main building/spa looks like a catacomb. All in all not worth 3 stars. I would like to exclude the restaurant and the service at dinner, both were very good! The view over Frankfurt from the terrace is also fantastic. All in all, the hotel is not worth the price, so we cannot recommend booking it.

Very beautiful and everything is fantastic

We were guests here this evening in your restaurant, with a different host, which is why we didn't comment on site. But it was a mega embarrassing performance by this supposed luxury hotel. …

I've loved coming here for years.During this visit we received a particularly warm and personal welcome from Mr. Burak Akgög in the restaurant.

Booked via booking.com, but when checking out the unfriendly hostess charged them €300 more than the reservation via booking.com. I had to insist that they charge this price. Then asking €20 for a glass of Sancerre is too much. Bottle that they buy for 10€. Not the classic times 3 for a restaurant, but times about x10. Incredible! BBQ food for €89 per person, that's why I eat a nice lunch in a Michelin restaurant. So overly expensive, unfair, not aware of current prices. But quiet…