Montigo Resorts Somerset at Charlton House
8.2
Excellent(642 reviews)
Charlton Rd, Shepton Mallet BA4 4PR, United Kingdom
+44 1749 717751
Hotel Description
Montigo Resorts Somerset at Charlton House, located at Charlton Rd, Shepton Mallet BA4 4PR, United Kingdom, is an elegant country house hotel nestled amidst beautifully landscaped gardens. This charming hotel is a short 1.3-mile drive from Shepton Mallet and just 2.9 miles from the renowned Royal Bath and West Showground, offering an ideal retreat for those seeking a peaceful countryside getaway with close proximity to local attractions. The hotel radiates a refined, rustic charm, blending traditional country house aesthetics with modern luxury. Guests can enjoy the serene surroundings while benefiting from the unique blend of elegance and comfort that the hotel exudes, making it the perfect escape from the hustle and bustle of everyday life.
The rooms at Montigo Resorts Somerset are individually decorated, each showcasing luxurious en suite bathrooms, plush furnishings, and sophisticated dƩcor. Guests can unwind in spacious, well-appointed rooms that feature flat-screen TVs, free WiFi, and convenient tea and coffee-making facilities. For those seeking an extra touch of luxury, some upgraded rooms offer antique 4-poster beds and indulgent in-room claw-foot baths. The grand suite, a standout feature of the hotel, provides a private conservatory, creating a perfect sanctuary for relaxation. Guests will feel thoroughly pampered with the inclusion of a gourmet breakfast, served daily, ensuring a perfect start to each day.
Special amenities at Montigo Resorts Somerset include a full-service spa with a range of treatments available for a fee, designed to rejuvenate and refresh. The hotel also boasts an indoor heated pool, sauna, steam room, and a fitness center, making it one of the few hotels in the area with such comprehensive wellness facilities. The on-site restaurant offers a fine dining experience with a menu featuring locally sourced ingredients, allowing guests to savor the best of the region's culinary offerings. Room service is available for added convenience, and the hotelās 24-hour front desk service ensures that all guest needs are met at any time of day or night.
When it comes to accessibility, the hotel is well-served by nearby public transport, with a variety of travel options to key destinations, including a 39-minute drive from Bristol Airport and easy access to local stations. For those visiting from the city, the hotel is also conveniently located near Charlton Inn Car Park and Collett Avenue, both within walking distance. The hotelās proximity to popular tourist spots such as Wells Cathedral, Glastonbury Tor, and Cheddar Gorge further enhances its appeal. Guests can explore the rich cultural heritage of the area with just a short drive to these iconic landmarks.
Montigo Resorts Somerset places a strong emphasis on health and safety, ensuring that all guests enjoy a safe and worry-free stay. With comprehensive measures in place, including smoke-free rooms and full sanitation protocols, guests can rest easy knowing that their well-being is the hotelās top priority.
Whether you're visiting for business or leisure, Montigo Resorts Somerset at Charlton House offers a wealth of experiences and amenities. With a rich history, modern conveniences, and an unbeatable location, this country house hotel is the ideal place for those looking to immerse themselves in the beauty and tranquility of Somerset. Donāt miss the opportunity to experience the charm and luxury of Montigo Resorts Somerset; a stay here promises an unforgettable experience.
The rooms at Montigo Resorts Somerset are individually decorated, each showcasing luxurious en suite bathrooms, plush furnishings, and sophisticated dƩcor. Guests can unwind in spacious, well-appointed rooms that feature flat-screen TVs, free WiFi, and convenient tea and coffee-making facilities. For those seeking an extra touch of luxury, some upgraded rooms offer antique 4-poster beds and indulgent in-room claw-foot baths. The grand suite, a standout feature of the hotel, provides a private conservatory, creating a perfect sanctuary for relaxation. Guests will feel thoroughly pampered with the inclusion of a gourmet breakfast, served daily, ensuring a perfect start to each day.
Special amenities at Montigo Resorts Somerset include a full-service spa with a range of treatments available for a fee, designed to rejuvenate and refresh. The hotel also boasts an indoor heated pool, sauna, steam room, and a fitness center, making it one of the few hotels in the area with such comprehensive wellness facilities. The on-site restaurant offers a fine dining experience with a menu featuring locally sourced ingredients, allowing guests to savor the best of the region's culinary offerings. Room service is available for added convenience, and the hotelās 24-hour front desk service ensures that all guest needs are met at any time of day or night.
When it comes to accessibility, the hotel is well-served by nearby public transport, with a variety of travel options to key destinations, including a 39-minute drive from Bristol Airport and easy access to local stations. For those visiting from the city, the hotel is also conveniently located near Charlton Inn Car Park and Collett Avenue, both within walking distance. The hotelās proximity to popular tourist spots such as Wells Cathedral, Glastonbury Tor, and Cheddar Gorge further enhances its appeal. Guests can explore the rich cultural heritage of the area with just a short drive to these iconic landmarks.
Montigo Resorts Somerset places a strong emphasis on health and safety, ensuring that all guests enjoy a safe and worry-free stay. With comprehensive measures in place, including smoke-free rooms and full sanitation protocols, guests can rest easy knowing that their well-being is the hotelās top priority.
Whether you're visiting for business or leisure, Montigo Resorts Somerset at Charlton House offers a wealth of experiences and amenities. With a rich history, modern conveniences, and an unbeatable location, this country house hotel is the ideal place for those looking to immerse themselves in the beauty and tranquility of Somerset. Donāt miss the opportunity to experience the charm and luxury of Montigo Resorts Somerset; a stay here promises an unforgettable experience.
The Most Outstanding Trait
1. Luxurious en suite bathrooms with plush furnishings and antique 4-poster beds
2. Gourmet breakfast included with each stay, offering a selection of local fare
3. Comprehensive spa services with an indoor heated pool, sauna, and steam room
4. Individually decorated rooms with flat-screen TVs and free WiFi
5. Pet-friendly hotel with a variety of convenient transportation options nearby
6. Full-service fitness center for health and wellness
7. One of the few hotels in the area with 24-hour front desk service
8. Private conservatory in the grand suite for added luxury and comfort
9. Proximity to local attractions like Wells Cathedral and Glastonbury Tor
10. On-site fine dining restaurant featuring locally sourced cuisine
11. Easy access to major airports and public transportation
7.2 Very Good
Location rating
Top sights
Wells Cathedral
16 min
Glastonbury Tor22 min
Cheddar Gorge28 min
Stourhead29 min
Longleat House26 min
Nearest locations
The Thatched Cottage Inn
2 min
Bomb Burgers2 min
Shepton Brasserie5 min
Drovers5 min
Aurora Kusina5 min
The Olive Tree Restaurant18 min
Osip restaurant22 min
Montigo Resorts Somerset at Charlton House30 min
See more Interesting locations
Good to know
| Check-in | 15:00 |
| Check-out | 11:00 |
| Location rating | 7.2 |
| Nearest airport | Bristol Airport |
| Travel time to airport | 39 min |
Nightly price (Only for reference price for sample day)
Check-in: Sat, Dec 07
Check-out: Sun, Dec 08
$226
$225
$226
$226
$282
$282
$268
$282
$317
Recommended properties nearby
Location
Charlton Rd, Shepton Mallet BA4 4PR, United Kingdom
Airports:
Bournemouth International
Taxi: 1 hr 33 min
Transit: 5 hr 34 min
Exeter Airport
Taxi: 1 hr 15 min
Transit: 3 hr 18 min
Bristol Airport
Taxi: 39 min
Transit: 2 hr 59 min
Southampton Airport
Taxi: 1 hr 34 min
Transit: 3 hr 14 min
Cardiff Airport
Taxi: 2 hr 3 min
Transit: 4 hr 51 min
Transit:
Charlton Inn Car Park
Walking: 10 min
Collett Avenue
Walking: 15 min
Esso Station
Walking: 10 min
Police Station
Taxi: 4 min
Walking: 24 min
Amulet Way
Walking: 8 min
Nearby locations
7.2
Very Good Location
This posh country house hotel and spa with landscaped gardens is 1.3 miles from Shepton Mallet and 2.9 miles from the Royal Bath and West Showground.
Top Attractions
Top Restaurants
Amenities and Facilities
Pets
Pet-friendly
Dogs allowed
Parking & transportation
Parking
EV charger
Services
Front desk
Full-service laundry
Wake up calls
Housekeeping
Languages spoken
English
Accessibility
Accessible
Policies & payments
Smoke-free property
Credit cards
Debit cards
NFC mobile payments
Business & events
Meeting rooms
Food & drink
Restaurant
Bar
Table service
Room service
Breakfast
Wellness
Fitness center
Sauna
Spa
Internet
Wi-Fi
Wi-Fi in public areas
Pools
No pools
Hot tub
Rooms
No air conditioning
Reviews
100% reviews from partners and customers booking on Dinogo
7.3
233 reviews
Wonderful
110
Excellent
34
Good
22
Below Average
26
Not Good
41
CR
Carol R
2/5
We have used Charlton House for many celebrations over the years and its been one of our favourites and our group of friends, but sadly no longer. Ā ā¦
Josh Smith
5/5
My wife and I have stayed here quite a few times, excellent rooms, we have stayed in the garden lodge which is very nice and secluded, the honeymoon suit and the double deluxe which is our favourite as they are right next to the hot tub and they have a great upstairs bath and you can easily get both of us in, They all have massive beds aswell. Food is great and the staff are very friendly and helpful
T
Traveler30752320168
2/5
This visit to Charlton house was a 15 year anniversary gift for my wife so no expense was spared for a luxury 1 night stay for us both.|We arrived on time to have our 1 hour massage treatments which were really good.Ā ā¦
cg
christine g
3/5
Booked a one night D B &B with a spa treatment and spa access included. However, upon arrival we were advised that the swimming pool and Jacuzzi were cold as they had both suffered with technical issues.Ā ā¦
JM
Jo M
2/5
Our room was lovely and clean, the spa was really nice and the massage fab but thatās where the positives stop. The hotel staff were awful, every ask was either ignored or made to feel like a complete inconvenience.Ā ā¦
AH
Alan H
5/5
An absolutely wonderful stay here this week. My husband and I were on a little mini honeymoon and drove two hours from North Devon and it was worth the journey.Ā ā¦
CS
Christine S
2/5
Shabby, grubby and in need of some love. Food a massive disappointment and overpriced. Potential to be stunning. Inedible breakfast and hugely disappointing dinner. Cardboard meringue, stale pastries, something that passed for a sausage. Curry could best be described as boiled chicken with a bit of spicy water.
m
michelleandphil2017
5/5
I visited this wonderful hotel/spa with my daughter from 13th-16th September 2024. |We were greeted by such friendliness by the reception staff.|Our twin room overlooked the peaceful gardens and was in the main building.Ā ā¦
AR
Amy R
5/5
The most beautiful stay for our first year wedding anniversary. Stunning room with private terrace and a bath tub with a perfect view. Highly recommend! We will be back! We didnāt use the spa but intend too next time. Staff really friendly and helpful. Thankyou for a great stay!
KG
Katie G
1/5
I purchased an afternoon tea voucher for my parents as a Christmas gift.||On arrival, they were left waiting a long time before a young man spoke to them.Ā ā¦
AB
Angus B
3/5
Great spa. Ā£30 pp though! Not sure about that,? š|Great staff (with exception of the odd Muppet!)|Breakfast was great, but dinner! Oh no!|The starter for example... Monkfish tail was it?Ā ā¦
Hannah Burd
1/5
I booked to stay in a Junior Suite having had a detailed conversation with the reception team about which room would best suit the needs of my family (travelling for a rare night away with our two year old, to celebrate my partnerās 40th). We requested some private outdoor space and one of the junior suites sounded just the ticket.However, we experienced the following problems:Upon arrival we were shown to a (cheaper) Deluxe room and not a Junior Suite. It also contained an internal staircase which I knew would be difficult with our daughter who we would have to constantly supervise as she went up and down it.I asked if we could be moved to a junior suite as we had booked, but was informed that no Junior Suites were available. Indeed only one other very small room was available and it was not suitable for our needs. I was told that the original room that I had been advised to book over the phone had not in fact been held for us (the team could see on their system that we had indeed booked a Junior Suite but a Deluxe room had been provided).I was told that the reception team could only offer a 20% discount which would take our fee to just below the cost of the Deluxe room that was available to us. When I raised that I did not think this was sufficient as had I known that only a Deluxe Room was going to be available to us I would never have made the booking as it was not suitable for our needs, I was told that only a manager was able to grant more than this discount.I requested to speak politely to a manager about this. I was told by the reception team that the manager was in a meeting. I said that was ok, I could wait until they came out. I was told they would not be out of the meeting for the remainder of our stay (ie the next morning). I was not informed of my right to cancel at any point - either at the point of booking or at the point of raising my concerns.We stayed and tried to make the best of it, but ultimately left much earlier than originally planned. All the staff I interacted with were perfectly pleasant but I found the room a bit tired, carpet stained and food lacklustre. We also couldnāt get any quality time together as a couple as the room just wasnāt set up for it (no private space away from our daughter so lights went out and we all had to go to sleep at the same time as her) - it wasnāt a suite after all.I raised my complaint very quickly to the management via email as this was the only route provided. They have offered me spa vouchers and a repeat stay and also shared that the staff member who originally took my call has received training. However when I raised that these would be quite inconvenient for me to take up all they have ignored my requests for a partial/full refund - there has been radio silence for some weeks now. I also shared that I would like to resolve the matter before posting this factual review and have been accused of threatening the business (I can assure that I rarely complain, do so very politely when I do and generally post rave reviews as my record shows, so found this an odd and unhelpful reaction). I do not recommend staying somewhere where you canāt be sure youāll get what you booked and also canāt expect management to deal with it reasonably. Hope others avoid this same outcome- Iāve previously had good experiences on a spa day so really hope this was an isolated incident.
Rosie Burbidge
1/5
Each of the following might have been ok if the hotel was not also incredibly expensive. The cost plus the truly awful bed moved it from being a deeply average hotel into a terrible hotel.Key points:- The most uncomfortable bed Iāve slept in since I went backpacking in 2002. Springs that stick into you. The only good thing about it was that it made me appreciate my bed even more than usual!- A shower that takes around 10 minutes to get hot. So long that I initially assumed that lukewarm was the only temperature- Rooms that arenāt cleaned every dayā¦ Apparently you have to expressly ask to get your bin emptied and bed made. We paid around Ā£200 per night. Iāve stayed in cleaner hostels for Ā£20 per night- Strange staff members who move your personal belongings around without asking or explaining why- A massage where the therapist was clearly on her phone- Genuinely the worst hotel breakfast Iāve had for years. Terrible poached eggs, average bread. A triumph of mediocrity. Donāt make the mistake of eating any other meals there. We ended up skipping the free breakfast on the final day.- Worst of all, itās noisy! Itās next to a busy road. So even when we did finally find a way of sleeping that didnāt involve springs digging in, the noise of the traffic woke us upIt has a lot of potential but without significant work on the basics (like mattresses, room cleaning and hot water) it is somewhere to avoid
Matthew Scrace
5/5
We booked for an evening for our mini-moon and we were delighted. The room (junior suite) was perfect. The staff our lovely (special mention to Beni in the restaurants for looking after us so well) and the spa is dreamy! We look forward to our next visit.
Room 5
Service 5
Location5
Stephen Bartlett
5/5
Smart buildings and good location on the edge of Shepton mallet. Good facilities and catering
Service 5
Location5
Robin Alton
4/5
We had one night away here.Room was nice - it was one of the older style. Clean.Spa area was very relaxing. Outside pool is very small - thought it was larger from the website but actually a nice tranquil area to be in and helped that the sun was out. The pool isnāt large enough for swimming lengths but does have room for lots of people to enjoy the jets etc. also has a big hot tub area and some sun beds. Quite unique internal and external space area compared to more generic spa hotels. The sauna and steam room are small and only for a handful of people but there was only once where we couldnāt fit so seems to fit hotel size well.Service - staff were all very pleasant and polite. They seemed very busy at dinner so had to be quite patient and flag them down but that wasnāt through a lack of industry of their part. Perhaps an extra team member required. Lots of spirits available in the bar and a nice beer on tap.Food - I had an eggs royale which was tasty and a steak and chips that was very good along with the source.
mairead mcloughlin
5/5
Treated my mum to her birthday bash at hotel spa package and afternoon tea had favourite room Narinia was lovely room 6Massage was lovely Callie and Jess both very attentive and massarge was lovely really lovely stay food was lush evening meal and breakfast and now afternoon tea to have before leaving.Can see this being a 5 star hotel soon all staff are so lovely to each other great see wonderful hotel will be back again
Tiago Scolari
1/5
Don'tr trust this place.
They will not honor your booking, even if you pay ahead of time.
They will stealthly move you to cheaper rooms (in every mean of the word) and be very uncoperative when you confront them about it - if you don't they will just charge you more.
Room 1
Service 1
Location3
Ong
5/5
Montigo Resorts Somerset provided a truly relaxing experience. The tranquil atmosphere promoted a sense of peace and quiet. The spa offered a wonderful escape, with services that were both thoughtful and rejuvenating. Dining was also enjoyable, with delicious food that was satisfying. I highly recommend this hotel for a peaceful getaway.
Jane Hall
4/5
Fantastic room, lovely grounds.
Service in restaurant was a bit hit & miss. Not a great selection.
Room 5
Service 3
Location4