Terra Nara

I like that it has the only cinema room in Pattaya.

Service is an important basis for customers to choose to use services. Or tell others. You should improve the behavior of employees in welcoming and taking care of customers better than this.And the hotel is pet friendly for owners who bring pets but don't think they are pets. I think it's a child.You should also treat your guests' children well.

There are very polite and smiling employees and security guards. Stayed here with my dog ​​on her birthday. This trip was a memorable one and I am sad to have to leave.There are some reviews that mention pets being charged an additional fee. However, pet-friendly plans are not available. It is only available for bookings made directly from the hotel's website. Even though this note is stated in the online booking agent. But I think most people don't read carefully. So it's understandable why some people are upset.

Pets friendly, what time is it? Booked through the app but it's not friendly. Instead of fixing the system in booking, it will tell you to add more money at the venue and then speak badly. Don't ask how free it is. If it's not good, it's not good. I can't take it. I have to take a break. What time will the staff be friendly? Be mindful. If you can't take it, go do other parts.And being obsessed with cats Let's ask which farm the vaccination came from. Or is it still dripping behind the ear?And while at that time it was said that people could enter but cats were prohibited from entering. So are you going to throw it outside? Cats are not pets. They are children. That's all. This hotel is over. Goodbye. Let me pass. If you pass by, there is no need to stop.

I felt terrible, like I had been tricked. I made a reservation because it's pet friendly. When I arrived at the venue I was told pets couldn't enter. need to add money without being told first If you inform us willingly, the service will be good and understanding. But the service staff is very bad. Doesn't help solve the problem of always speaking curtly and pulling facial expressions. Expressing reluctance Maybe to make customers lose their patience and have to throw away their money to find another place to stay.

Very, very bad.1. Poor booking system: Booked a hotel through an agent. The information on it said that the rooms were "pet friendly" but the counter said that If you bring pets You must reserve directly only, even though the application has all the conditions for staying with pets informed.2. Solve the problem of winning the lottery:Part 1: The school has not informed the conditions regarding pet vaccine books. Because the child is 6 weeks old, he cannot be vaccinated yet. So I refused to stay. And the employee solved the problem by arguing that cats as old as 1 month could get the injection. and called the veterinarian to argue. In conclusion, the doctor informed me that it takes 3 months for the vaccine to be complete.Part 2: The hotel solved the problem with grace. But collect both the room fee and the cost of bringing in additional animals. and chasing customers like us to clear things with the app that they booked themselves3. Front staff provide very bad service. Poor at solving problems, very bad at taking action, bad at talking. Before being pet friendly, please pay attention to training employees to be more friendly.and the staff said “Customers can enter. But pets cannot enter.”In summary, we chose not to stay. But you must ask for a real review so that others can consider it in making further decisions."Terrible, really terrible.1. Bad booking system: I booked a hotel through an agent, which stated that the room was 'pet friendly.' However, upon arriving at the counter, I was told that if I brought a pet, I must book directly with the hotel, even though the application clearly mentioned the pet policy.2. Problem-solving was a disaster:Part 1: The hotel did not inform me of the conditions regarding the pet's vaccination record. Since my pet is 6 weeks old and cannot yet be vaccinated, they refused to allow us to stay. The staff argued that a 1-month-old kitten could be vaccinated and even called a vet to argue. In the end, the vet confirmed that vaccinations are only complete at 3 months.Part 2: The hotel finally allowed us to stay but charged us both the room fee and extra pet fees. They told us to settle the issue with the booking app ourselves.3. The front desk staff provided terrible service. They handled the situation poorly, took bad actions, and spoke rudely. Before calling yourselves 'pet friendly,' please make sure your staff is properly trained to be friendly.In conclusion, we chose not to stay but felt the need to leave an honest review for others to consider when making their decisions.”

It is a very sincere pet friendly hotel. I am impressed with the staff in every part, from the hail service, porters, front desk, housekeeping, and dining. Everyone is very cute, smiling, cheerful, well spoken, and really professional. And the employees have hearts that love animals. Or they don't hate animals at all, which makes customers like us who bring our beloved pets comfortable staying here and not feeling uncomfortable. Because I went to another hotel to pet. Friendly is the same but feels different. At this hotel, the rules are clearly stated. Vaccines are checked Ensuring the health and safety of pets And there is also a clearly defined zone for pets. You can see the care the hotel takes in this matter, not just allowing animals to stay and be done with it. Even though the hotel has animals staying at it, the surrounding area of ​​the hotel is always beautiful and clean. I admire this. Lots of photo angles Mood Anton is very good. The price is not too expensive and there is no additional charge for animal services. The location isn't bad. Another thing is that the hotel's soap smells really good. It's not a soapy soap. It's very good. Overall, I'm impressed with everything. Anyone who brings their pets, please come here.

Great vibe. Very photogenic & instagramable 💖

Nice clean hotel, I recommend it

It is in the center of Pattaya and close to everywhere. The rooms are clean, the breakfast is not suitable for Turks, there is fried pork and rice porridge, but it is a quality place.