Ivy Cottage by Qiu

Not very impressed. Not satisfy, not reccommend, bad experience.English version is in belowThere are two points that are not impressive: 1. The service 2. The quality of the accommodation.1. First is service.We booked the accommodation 5 months in advance. The date of stay was a long holiday of 3 days and 2 nights.When we arrived, the staff informed us that Made a mistake in booking a room. Our reservation is only for 1 night and tomorrow all rooms are full because a tour group of about 40 people will be staying.and complained to us that because the customer had reserved so far in advance that was the problem and I didn't see the email either. The employee said this Actually, booking a long time in advance is preparing in advance, right? Is it the customer's right?The staff's solution was to cancel our room and refund the money. But we do not accept the offer to cancel because now we will find somewhere to stay with the same price as the advance booking and the accommodations around here are all full due to the long holiday.After that, he called another employee. Another employee was discussing how to solve the problem of upgrading the rooms of a large group of 40 people to make their rooms better so that they wouldn't have to stay in the room we were staying in and say that they weren't going to upgrade our rooms. Let us hear.What is dissatisfying is the staff's solution to upgrade the room with a large group instead of upgrading us because you made the mistake of not booking a room for us for two nights and we had booked in advance before the large group. It feels like they don't value their customers at all. When checking in, we waited for a very long time to check in. Plus he said it out loud that he didn't upgrade it for us.2. Quality of accommodationThe accommodation was a stupid empty room. Accommodation is not an investment at all. There is no power plug point available. There's only one place: a corner of the room where you can plug in the refrigerator and TV. There were no chairs in the room. There are no shelves. There was no wardrobe. In short, there is nothing. Many hostels are still better than here.I'm not satisfied with this hotel.I have to things not satisfy 1. Services 2. Quality1. Start with the services.I’ve booked the room 5 months in advance, the date of stay was a long vacation of 3 days and 2 nights.When I arrived, the staff informed that the booking was made in error. They reserve our booking only for 1 night and tomorrow all rooms are full because about 40 people for a tour group were booked.And said to me that “It's because of you have made a reservation in advance for too long time, that's the problem. I can't see the email.”, the staff said this. In fact, booking in advance for a long time is to prepare in advance, isn't it? Is it the right of the customer?The staff's solution was to cancel our room and refund. But we do not accept the offer to cancel because now we cannot find anywhere else at the same price as the pre-booked and all the hotels in this area are already full due to the long weekend.After that, he called another staff. That staff discussed a solution to upgrade the room of a large group of 40 people to make his room better, so that he wouldn't have to stay in the room I am staying and said that he wouldn't upgrade my room. And let us hear his word too.Dissatisfied thing is the solution of the staff to upgrade the room for a large group instead of upgrading my room because you missed up booking for us is not my fault. Also I’ve booked before that large group. It felt like they didn't care about us which is their customers at all. When I checked in, I waited for a very long time to check in. Plus, he said that he didn't upgrade for us and let us hear.2. Quality of the hotelThe hotel’s room is nothing at all in the room. Only one bed, that's it. There is only one spot of plug, which is the corner of the room where the refrigerator and TV are plugged in. There is no chairs in the room, no shelf or any wardrobe. Many motels are better than this.

good atmosphere

I would not recommend this place. How did you get through Agoda? One thousand nights but the condition of the room (Motels are still better than this.) Don't expect service. Breakfast is good as well.

This is another tourist attraction. The address is not too far from Bangkok. Able to travel back and forth within one day or there It's quite comfortable. Hi Line involves walking to see fish tunnels. Two hours is more than enough. Brothers and sisters, try it once and you'll be hooked.

Inside the room looks clean. But regarding the power plug, there should be some at the head of the bed. There is only a power plug in front of the TV.

The room should be improved. The bathroom is too small.

The water is not strong enough to bathe.

The water flows very slowly. The water is not hot. Taking a shower feels unclean at all. Reserve a single bed room. But the caretaker, who is an uncle, said that there was only a double bed left, so we were fine. There must have been a lot of people staying at the place. But where was the picture of a row of houses with only one of us staying? I was confused. The price I paid was 750.79 baht and the condition. A room like this It is considered too expensive and not worth the price. If the price is only 500 baht, it should be enough.

1/5/65 The accommodation is not as described, very old. You should come and read the reviews. Unable to reserve as reserved, first come, first served. It's like an abandoned place. The service staff is very bad. Leave the room fee and find another place. Very bad service

The atmosphere is good, but there are a lot of mosquitoes. The warm water flows very gently. But other products are strong according to the price.