Dinogo Readers’ Top 13 City Hotels in Italy for 2024

Florence, Venice, and Rome: These three cities are among Italy's most renowned, making it no surprise that Dinogo readers had distinct preferences for the best hotels in these essential destinations. With prestigious brands like St. Regis, Belmond, Aman, and Four Seasons making a notable impact, readers were captivated by the blend of timeless luxury and the rich history these grand establishments offer.

Voting Process Overview

Each year, T+L invites readers to participate in the World's Best Awards survey, sharing their insights on travel experiences worldwide—offering their thoughts on the top hotels, resorts, cities, islands, cruise lines, spas, airlines, and more. In 2024, over 186,000 T+L readers took part in the survey, casting more than 700,000 votes across 8,700+ properties (including hotels, cities, and cruise lines).

Hotels were categorized as resort hotels, city hotels, inns, or safari lodges based on their location and amenities, and they were rated specifically on the criteria listed below:

Room Amenities
Location Quality
Service Quality
Culinary Experience
Overall Value

Respondents rated each aspect as excellent, above average, average, below average, or poor. The final scores represent the average of these ratings.

What Readers Adored About Florence

This year, three hotels captured the attention of readers in Florence. Leading the pack is The Four Seasons Firenze, which climbed from No. 4 to the top spot. Last year’s favorite, The St. Regis, located alongside the Arno River and featuring a suite by Italian designer Bottega Veneta, is now ranked No. 2. The Place Firenze, nestled in Piazza Santa Maria Novella—the vibrant heart of Florence—makes its debut this year, with readers praising its welcoming atmosphere that feels like home.

Florence Champion

Four Seasons Hotel Firenze

Image provided by Four Seasons Firenze

The Four Seasons Hotel Firenze stands out as a gem in Florence, featuring a serene city retreat with an expansive 11-acre private garden for guest enjoyment. Readers of T+L have been captivated by the perfect blend of urban and pastoral charm. One guest declared, “I absolutely love this hotel; it’s conveniently located near tourist attractions and surrounded by gorgeous gardens.” Another highlighted the hotel’s privacy and tranquility, stating it offers a refreshing escape from the bustling crowds. Staying true to the brand’s reputation, a visitor remarked on the “superior cuisine” offered at Il Palagio, the hotel's restaurant, as well as “outstanding service, delicious food and drinks, prime location, and exceptional value.” In summary, it epitomizes excellence in Florence.

Comprehensive List for Florence

1. Four Seasons Hotel Firenze

Reader Rating: 96.67

2. The St. Regis Florence

Reader Rating: 94.35

3. The Place Firenze

Reader Rating: 92.27

What Readers Adored About Venice

The St. Regis Venice, last year’s top choice with a view of the Grand Canal, makes a return this year, ranking No. 3. The breathtaking JW Marriott, located on the exclusive Isola delle Rose and a short 20-minute boat ride from St. Mark’s Square, maintains its position at No. 2. One T+L reader remarked, “This is the best and most beautiful hotel I have ever visited.” Making its debut at No. 5 is the Hotel Excelsior Venice Lido Resort. The highest-rated hotel among readers, Hotel Cipriani, a Belmond Hotel, Venice, was described by one guest as “incredible.”

Venice Champion

Hotel Cipriani, a Belmond Hotel, Venice

Lush greenery encircling the pool at the Cipriani Hotel in Venice, Italy

Image courtesy of Hotel Cipriani, A Belmond Hotel, Venice

Situated by the lagoon near St. Mark’s Square, this boutique hotel was described by a T+L reader as a “beautiful oasis on a private island just outside Venice.” Renowned for its Michelin-starred dining—where one guest praised the “incredible staff and service” and noted the presence of four distinct dining options—the hotel is celebrated for its meticulous attention to detail and is referred to as “a true treasure.” Another T+L reader summed it up perfectly: “Flawless!”

Complete List for Venice

1. Hotel Cipriani, a Belmond Hotel, Venice

Reader Rating: 95.09

2. JW Marriott Venice Resort & Spa

Reader Rating: 94.91

3. The St. Regis Venice

Reader Rating: 94.29

4. Aman Venice

Reader Rating: 92.31

5. Hotel Excelsior Venice Lido Resort

Reader Rating: 92.22

What Readers Cherished About Rome

This year has brought significant changes to Rome, where Rocco Forte’s Hotel de Russie and Hotel de la Ville have traditionally battled for the top two positions. In 2024, J.K. Place Roma takes the crown, with Hotel de la Ville, a Rocco Forte Hotel, close behind at No. 2, while Hotel de Russie drops out of the rankings. Other shifts are notable as well. The centrally situated Hotel Eden maintains its position at No. 4, but both Bulgari Hotel Roma (No. 3) and Rome Cavalieri, A Waldorf Astoria Hotel (No. 5) make their debut this year. “We can’t wait to return to this beautiful hotel,” a reader expressed after their stay at Rome Cavalieri. The Bulgari received high praise, with one reviewer stating, “Excellent.”

Continue reading to discover why T+L readers selected J.K. Place Roma as the top hotel in Rome this year.

Rome Champion

J.K. Place Roma

Image courtesy of J.K. Place Roma

Nestled in the heart of Rome, just a short stroll from the Trevi Fountain and Villa Borghese, J.K. Place Roma is the perfect destination for travelers seeking an ideally situated Roman getaway. The hotel boasts a chic ambiance, featuring elegant white marble and bronze decor. The delightful JKCafe Bar presents an all-day menu filled with expertly prepared pastas, salads, and tempting gelati along with other desserts. This polished, upscale city hotel excels in every aspect, earning readers’ acclaim for its prestigious recognition.