JetBlue TrueBlue Program: Earning, Redeeming Points, and Transfer Partners

There’s plenty to appreciate about JetBlue. The airline provides ample legroom, delicious snacks, and complimentary Wi-Fi, along with a straightforward loyalty program.

Although the JetBlue TrueBlue program might not always be in the spotlight within the points and miles community, it offers a simple way to earn and redeem points, making it perfect for casual travelers. While redemptions are mainly limited to flights within the Americas, JetBlue has expanded its routes to include transatlantic services to various European cities.

Here’s all the information you need about the JetBlue TrueBlue loyalty program.

Overview of the JetBlue TrueBlue Program

JetBlue operates flights to over 100 destinations across the U.S., Latin America, the Caribbean, and Europe, including the newly introduced service to Dublin.

JetBlue is not a member of any global airline alliance, but it does have several airline partners.

As one of the youngest major airlines in the U.S., JetBlue’s TrueBlue loyalty program is a newer entrant in the points and miles landscape. This revenue-based program means that earning and redeeming points generally corresponds to ticket prices. However, there are numerous opportunities to accumulate JetBlue points without flying.

JetBlue TrueBlue Airline Partners

JetBlue's airline partners include Etihad Airways, Hawaiian Airlines, Icelandair, JSX, Qatar Airways, Silver Airways, Singapore Airlines, and South African Airways. You can earn TrueBlue points when flying with any of these airlines, but you can only redeem points on JetBlue, Etihad, Hawaiian, and Qatar. JetBlue also has codeshare agreements with Aer Lingus, Air Serbia, Cape Air, El Al, Porter, and Turkish Airlines, allowing you to book flights on these airlines through JetBlue’s website, though earning or redeeming TrueBlue points on these flights is not possible. JetBlue's partnership with American Airlines concluded in 2023.

Alongside its airline partners, JetBlue allows you to earn points through various travel and non-travel affiliations.

JetBlue Elite Status

Join TrueBlue online for free at the "basic" level. The four tiers of JetBlue elite status are as follows:

• Mosaic Level 1
• Mosaic Level 2
• Mosaic Level 3
• Mosaic Level 4

JetBlue counts Mosaic status qualifications using "tiles," which are earned through qualifying expenses on JetBlue flights, vacations, and/or with JetBlue credit cards.

You accumulate one tile for each of the following:

• $100 spent on JetBlue flights (including extras and fees), JetBlue Vacations packages, and Paisly by JetBlue (for car rentals, accommodations, and more)
• $1,000 spent using JetBlue co-branded credit cards

This means you can achieve elite status solely through credit card spending, making purchases with JetBlue, or a combination of both—without ever having to board a plane.

The four tiers of JetBlue elite status are attained by reaching specific tile thresholds:

As you work towards Mosaic 1 status, TrueBlue basic loyalty members can select from a variety of "Perks You Pick" upon reaching 10, 20, 30, and 40 tiles. Available perks include:

• Early boarding with Group B (excludes Blue Basic fares)
• Priority security access
• Complimentary inflight alcoholic drink (up to three drinks per flight)
• Double bonus points on a JetBlue Vacations package (one-time use only)
• 5,000 TrueBlue bonus points

You may choose each of these perks only once, even if you earn all four tile amounts.

Mosaic 1 elite status provides:

• 3 bonus points for every dollar spent on JetBlue flights
• Priority boarding privileges
• Free first two checked bags for you and eligible companions
• Up to three complimentary drinks (beer, wine, or liquor) per Mosaic member per flight
• Free selection of a Core Preferred seat (window or aisle near the front) at no additional charge
• Space-available upgrade to Even More Space seats at check-in at no cost
• Same-day switches without any fees or fare differences
• Priority security access (where available)
• Dedicated check-in lines and phone assistance
• Free upgrades to Business First on Heathrow Express Saver tickets
• Avis status match (anticipated to launch later in 2024)

Mosaic 2 status members are also entitled to:

• Choose Even More Space seats during booking at no extra charge

Mosaic 3 status also provides:

• Four upgrade certificates to Mint business class at no extra charge
• Dedicated phone support for Mosaic 3 and 4 members

Top-tier Mosaic 4 status additionally offers:

• Two more upgrade certificates to Mint business class at no cost (subject to availability)
• Four one-way Blade helicopter transfer credits between Manhattan and JFK or Newark Liberty International Airport (EWR)
• Ability to gift Mosaic 1 status to a TrueBlue member of your choice (available later in 2024)

Ways to earn JetBlue TrueBlue points

There are numerous ways to accumulate points for a JetBlue award ticket.

Accumulate TrueBlue points by flying with JetBlue.

When you fly with JetBlue, your TrueBlue points are based on the ticket price, fare type, and whether you book directly through JetBlue.

Blue Basic fares earn 1 base point for every dollar spent, plus an additional point per dollar if booked directly via JetBlue's website or app. Blue, Blue Plus, Blue Extra, and Mint tickets earn 3 base points per dollar spent, plus another 3 points per dollar for direct bookings.

Regardless of the fare type, if you hold any JetBlue Mosaic elite status, you'll earn an extra 3 points per dollar, plus an additional 3 to 6 points per dollar when using a JetBlue credit card for your flight purchase.

Accumulate TrueBlue points by flying with partner airlines.

You can also earn TrueBlue points when flying with JetBlue's partner airlines:

• Etihad Airways
• Hawaiian Airlines
• Icelandair
• JSX
• Qatar Airways
• Silver Airways
• Singapore Airlines
• South African Airways

The points earned on partner flights vary based on the airline, booking class, and distance traveled. Each partner's earning chart can be found in JetBlue's partner directory.

Earn TrueBlue points through additional partners.

There are various ways to earn TrueBlue points without flying:

• TrueBlue Shopping: Accumulate TrueBlue points by accessing JetBlue's TrueBlue Shopping portal before making your online purchases.
• Avis and Budget: Earn 100 points per day as a TrueBlue member and 200 points per day as a Mosaic member on qualifying rentals.
• IHG One Rewards: Opt to earn JetBlue points instead of IHG One Rewards points during IHG hotel stays. Most locations earn 2 points per dollar spent, while Candlewood Suites and Staybridge Suites earn 1 point per dollar. Bookings at The Venetian Resort Las Vegas yield 500 points for qualifying stays.
• Jet Opinions: Receive 400 points for completing your first survey.
• TrueBlue Dining: Earn up to 3 points per dollar (based on your membership level) when dining in or ordering takeout from restaurants in JetBlue's TrueBlue Dining program. You must enroll in the program and link a payment card before dining.

You can also buy JetBlue points or combine them with other members.

Top credit cards for earning and redeeming TrueBlue points.

JetBlue offers three cobranded credit cards, all issued by Barclays:

The information for the JetBlue Plus Card, JetBlue Card, and JetBlue Business Card has been independently gathered by Dinogo. The details on this page have not been reviewed or provided by the card issuer.

You can transfer points to JetBlue from American Express Membership Rewards, Chase Ultimate Rewards, and Citi ThankYou Rewards, though the transfer ratios differ. Chase Ultimate Rewards points convert to JetBlue at a 1:1 ratio, while Amex points transfer at a less favorable 250:200 ratio. The Citi Prestige® Card allows for 1:1 transfers of ThankYou points — but with other Citi cards like the Citi Rewards+® Card (see rates and fees) or the Citi Double Cash® Card (see rates and fees), the transfer ratio is 1,000:800.

The information for the Citi Prestige® Card has been independently gathered by Dinogo. The details on this page have not been reviewed or provided by the card issuer.

The following cards currently feature appealing welcome bonuses with points transferable to your JetBlue account:

• The Business Platinum Card® from American Express
• The Platinum Card® from American Express
• American Express® Gold Card
• Ink Business Preferred® Credit Card
• Chase Sapphire Preferred® Card

How to use your JetBlue TrueBlue points

JetBlue implements a dynamic pricing model for its flights, making redemptions straightforward. You can use points for any seat on any JetBlue flight throughout its entire network. The higher the cash price of a flight, the more points it will require.

As per TPG's evaluations, you can anticipate a fairly stable value of approximately 1.35 cents for each TrueBlue point. In our experience, the redemption value is often slightly lower for JetBlue Mint award tickets.

To verify award availability, search for flights on JetBlue's website as you usually would, ensuring to check the "Use TrueBlue points" option at the top of the search box. Please note that points cannot be redeemed for Blue Basic fares.

For other fare classes, you can either redeem points for the full fare or combine points and cash. The latter option is useful if you have fewer points, though it generally offers less value. Our tests show these redemptions provide only about 0.9 cents per point.

While JetBlue has multiple airline partners, you can currently redeem TrueBlue points only with Etihad Airways, Hawaiian Airlines, and Qatar Airways. These redemptions can be booked directly on JetBlue's website.

Final thoughts

Although you may not achieve exceptional value from your points, the JetBlue TrueBlue program remains advantageous for many travelers. TrueBlue points are among the easiest domestic airline points to accumulate and redeem, with no complicated award charts or capacity restrictions to navigate.

The program is set to become even more beneficial as JetBlue expands its domestic and international routes and hopefully introduces additional partner redemption options.