Cessna Park Resort

The water doesn't flow well, the air conditioner isn't cool, it's very hot.

Clean room, polite and polite staff.

Went to offer Kathin..stayed on the night of 25.11.2023. A relative reserved a room for me. The room had ants. The room was quite dirty...our relative's room was found in another room. Not sure it is Employees or owners or fraudsters came to ask for ID card photos at 11:00 p.m. and were accused of not paying!!! It was very late at night. Feeling lost as a visitor

The room doesn't collect garbage. There are pampers. The child doesn't talk or protest. He thinks he's going to sleep for a while and hurry up and leave!!! The water doesn't flow... The room has ants.. It's midnight and he's already asleep.. They come calling to take pictures. ID card to collect money (why didn't they take care of it in the evening)... We traveled a long way and was tired and exhausted... Coming to the Kathin ceremony... felt very bad!!! (Our relatives in the area made the reservation for us) I'm afraid we can't do it. With that much money..how can you do this to a customer!!!Room price 1500/2000 baht, you can sleep in a 5 star hotel.#Listen to the clip until the end. The situation was not as the owner responded at all...why would we avoid paying!!! He didn't manage to collect our money since we checked in at 9 p.m.But came calling at 11:30 p.m. which we have fallen asleep Moreover, local people who are our relatives made reservations for us. We don't know how to manage reservations...you are overdoing it with customers...and don't even have a word of remorse...are you coming to take a picture of your ID card at 11:00 PM, are you a scammer or not!!! If we are honest and let's talk about the truth....we are visitors. I really feel bad about this area...I've been to 5-6 star hotels all over the world and stayed in...I've never encountered anything like this...If you think you're cheating, ask Teacher Saeng Arun, the person who made the reservation. You can do it. It's nearby. This is Teacher Saeng Arun's younger brother's family... May you continue to prosper. Amen.

It's a good read on the internet, a lot of things are relatively new and it's in a quiet location. Breakfast is not good and the room and terrace are not comfortable. We would have liked a covered blanket and pillows and, above all, a larger bed with a large blanket. 160x200 doesn't really work for a double bed. The bathroom is very small and everything floats after showering, no good storage space and there are two large TVs on the wall and one on the dressing table, but no table where you can eat for two, as breakfast is served in the room became . PS: Coffee with milk was simply delivered and about 3 oranges were simply sliced ​​and served with 2 well-toasted slices each with something indefinable on them.Please remove foil from mattresses and anything that is shrink-wrapped. There was a very strange smell in the room at night and we couldn't sleep, maybe because everything is new.Visually it appealed to us in the brochure and the service was very good.

It is considered very good and decorated very well.

Lack of a normal hot shower, a tank of water in the best traditions of thaistyle, cold... Staff reprimanded us for arriving late (8 pm... Cash deposit for what reason, as if there was something to break) in general, if it’s unpretentious and exit no, it’s okay to spend the night, but only if there are no other options) Booked on agoda, the funds were debited immediately, so to refuse means to lose funds, that’s what happens in Thailand too. But by the way, the staff is friendly and smiling, which brightened up the stay at the so-called resort))

Something has broken and we are responsible for it. It is recommended that before staying, you should check everything in the room carefully first.

Just stayed here for the first time. and it was a comfortable stay And was welcomed by very good employees. Since answering the phone During your stay, you were well taken care of. Close the door to protect the safety of customers. The accommodation is very comfortable. He is a person who is very afraid of ghosts. But this place is clean. It's not scary at all. It's like being in your own home. Breakfast was very good, omelet rice, bread, orange juice, many kinds of fruit. I really like it and must admire it. The staff here are polite, giving them the reputation of being number 1. Since staying at many places, this place is number 1 and the price is not high at all. I really like it, giving it 10/10, not deducting at all.

July, 1 - 2022 : Booking through Booking.com for Suite with Pool View. Totally regretted the booking as the resort doesn’t have the room available for the stay and the pool were not open or usable. The manager of the property mentioned it were closed due to pandemic which were understandable however needed to be updated in booking.com or representative website that they choose to advertise.The staff have been accommodating and welcoming during the check-in process with welcome drinks orange juices and fruits. Due to they do not have the room available they choose to give us a different room.However, Cessna Park Management team think when I voice that the room booked were different than the room given. They decided to kick us out of the property and canceled the booking.It’s an inconvenience for myself and my family and the Management could do things differently rather than destroyed their reputation. I don’t want to go in to intense details as it’s unnecessary.Overall : If you choose to come over to stayed at Cessna Park Resort, you should connect with the management and the staff for the availability and the readinesses of the accommodations before make the booking. I could see great things if the management take care of the property well and knows how to handle with the customer services skills rather than creating conflicts.I made the booking on June 30th, 2022 and checkin that evening and that might be the case that the accommodation were not ready and the property didn’t update in booking.com as they doesn’t have the number provided at my date of booking. After I informed the hotel of that they did eventually added the hotel contact number. So +1 improvement.