GO INN Ao nang Beach

Not sure what’s going on there but it looks like they’re doing some works on the hotel. No elevator. Very basic rooms. Expected to be way better

Clean rooms, great location

Great but no pool need one please

To preface, my wife and I consider ourselves to be very easy-going, understanding and respectful people/travellers. We have been fortunate to travel throughout Thailand and Vietnam over the past month with great experiences at many hotels and have certainly expressed our gratitude by providing positive reviews as well as hotel recommendations to friends/family.Unfortunately, our stay at this location (Ploenlay) was one of extreme disappointment. I’m not normally one to write an extensive negative review, however, in this case I felt it was warranted.To begin, the hotel logo says “Bed & Breakfast”.- There is no included breakfastAs we were checking in we were advised that our second floor room was actually on the third floor. They do not have any guest rooms on the main floor so they consider rooms on the second floor as “first floor rooms”. There is no elevator so special consideration may be prudent for any elderly or individuals with mobility issues.On the main floor of the building we noticed a laundry machine and inquired as to whether guests were permitted to use the machine for personal use. The receptionist declined and stated that it was for hotel use only. We acknowledged her response and intended to respect it.The following day, however, we experienced one of the most disrespectful incidences involving hotel staff in over our many years of travel. At approximately 9am the next morning we were confronted at our room by the same receptionist from the previous day and the hotel manager. Just as we had woken up, the receptionist assertively accused us of using the laundry machine on the ground level that we had inquired about the day before. She then THREATENED TO CALL THE POLICE to have them come and investigate this issue and question us. The receptionist stated that the police would detain us, take our finger prints and compare them to ones on the washing machine to prove that we had used it. Her aggressive tone and demeanour was one that implied a demand of immediate retribution and not one of simple inquiry. The hotel manager simply stood by and said nothing.When I asked if she had any proof that we had used the machine she said no. The lobby area of the hotel also has a CCTV camera that presumably works that could be used to review that evening’s events to see if it was indeed us that accessed the room with the laundry machine. The receptionist stated she had not checked the footage.Now here is where the story gets even better. My wife and I decided to walk for 30-45 minutes to a self-serve laundromat the same day we arrived at the hotel. When I informed the receptionist of this she accused me of being a liar.So in response to her calling me a liar - what exactly did I do? Well thankfully due to smartphone technology, I had actually taken a series of photographs on our walk through town to the laundromat on the previous day. Furthermore, despite my wife’s reservations I actually had photos of her placing our laundry into the self-serve laundry machine on my smartphone. These photos all contained time stamps and obvious landmarks of the surrounding area.In response to showing the photos, I got nothing but incoherent grumbling from the receptionist. The receptionist and manager then walked away abruptly with no apology. For the remainder of our stay, my wife felt extremely upset and myself very uncomfortable. The negative valance produced by this event soured our overall experience in Aonang - whereas every other stay in Vietnam and Thailand had been fantastic. All of our previous reviews of hotel facilities have been above satisfactory.Ultimately, there was no apology. No acknowledgement of error on their part. I personally consider their immediate and initial THREAT TO INVOLVE THE POLICE on international guests with NO PROOF of any wrongdoing was egregiously offensive and disrespectful.

This was a wonderful place to stay. When we entered the villa it was very clean and the towels had even been folded into elephants and swans. The staff was friendly and the pool was extremely clean. …

Small hotel away from the center but which remains easily accessible thanks to the very practical hotel shuttle. …

Well at best...

Hotel well located clean friendly staff..the problem the air conditioning above the bed so on our heads not well at all very badly slept.because if we turn it off we die from the heat..and wifi doesn't work and it's …

Good location and great staff! They are very helpfull and kindness!

Hotel was clean and pretty, but the transportation services are scam. Price is not final, althought they say it is. 350bth to Ko Lanta to any hotel, means 350+150, I dont recommend their service.